Related papers: What About Feedback?
Real-time reflection plays a vital role in synchronous communication. It enables users to adjust their communication strategies dynamically, thereby improving the effectiveness of their communication. Generative AI holds significant…
We explore a method for presenting word suggestions for non-visual text input using simultaneous voices. We conduct two perceptual studies and investigate the impact of different presentations of voices on a user's ability to detect which…
Recent research shows that humans are heavily influenced by online social interactions: We are more likely to perform actions which, in the past, have led to positive social feedback. We introduce a quantitative model of behavior changes in…
Ineffective meetings are pervasive. Thinking ahead explicitly about meeting goals may improve effectiveness, but current collaboration platforms lack integrated support. We tested a lightweight goal-reflection intervention in a…
Conversational search systems increasingly provide source citations, yet how citation or source presentation formats influence user engagement remains unclear. We conducted a crowdsourcing user experiment with 394 participants comparing…
Interactive collaborative video is now a common part of remote work. Despite its prevalence, traditional video conferencing can be challenging, sometimes causing social discomforts that undermine process and outcomes. Avatars on 2D displays…
We investigate the task of modeling open-domain, multi-turn, unstructured, multi-participant, conversational dialogue. We specifically study the effect of incorporating different elements of the conversation. Unlike previous efforts, which…
News recommendation for anonymous readers is a useful but challenging task for many news portals, where interactions between readers and articles are limited within a temporary login session. Previous works tend to formulate session-based…
Public speaking and presentation competence plays an essential role in many areas of social interaction in our educational, professional, and everyday life. Since our intention during a speech can differ from what is actually understood by…
While videoconferencing is prevalent, concurrent participation channels are limited. People experience challenges keeping up with the discussion, and misunderstanding frequently occurs. Through a formative study, we probed into the design…
There has been growing interest in using neural networks and deep learning techniques to create dialogue systems. Conversational recommendation is an interesting setting for the scientific exploration of dialogue with natural language as…
We investigate the impact of a novel method called "virtual mirroring" to promote employee self-reflection and impact customer satisfaction. The method is based on measuring communication patterns, through social network and semantic…
Video conferencing has become a central part of our daily lives, thanks to the COVID-19 pandemic. Unfortunately, so have its many limitations, resulting in poor support for communicative and social behavior and ultimately, Zoom fatigue. New…
Little research has explored the communication needs of autistic adults. Augmentative and alternative communication (AAC) can support these communication needs, but more guidance is needed on how to design AAC systems to support this…
Human interactions are characterized by explicit as well as implicit channels of communication. While the explicit channel transmits overt messages, the implicit ones transmit hidden messages about the communicator (e.g., his/her intentions…
Online platforms where volunteers answer each other's questions are important sources of knowledge, yet participation is declining. We ran a pre-registered experiment on Stack Overflow, one of the largest Q&A communities for software…
This paper investigates the effects of seeing ideas presented in-person when they are easily accessible online. Presentations may increase the diffusion of ideas intentionally (when one attends the presentation of an idea of interest) and…
In remote video meetings, visual non-verbal cues, such as facial expressions or head movements, are seen continuously but often only partially. This increases ambiguity compared to in-person settings and can cause misinterpretation or…
The ability to pick up on language signals in an ongoing interaction is crucial for future machine learning models to collaborate and interact with humans naturally. In this paper, we present an initial study that evaluates intra-episodic…
The quality of daily spontaneous conversations is of importance towards both our well-being as well as the development of interactive social agents. Prior research directly studying the quality of social conversations has operationalized it…