Related papers: Collective emotion dynamics in chats with agents, …
Recent years have seen an explosion in the availability of Voice User Interfaces. However, user surveys suggest that there are issues with respect to usability, and it has been hypothesised that contemporary voice-enabled systems are…
We analyze the accuracy of collective decision-making in socially connected populations, where agents update binary choices through local interactions on a network. Each agent receives a private signal that is biased -- even marginally --…
Chatter on social media is 20% bots and 80% humans. Chatter by bots and humans is consistently different: bots tend to use linguistic cues that can be easily automated while humans use cues that require dialogue understanding. Bots use…
Large dataset collected from Ubuntu chat channel is studied as a complex dynamical system with emergent collective behaviour of users. With the appropriate network mappings we examined wealthy topological structure of Ubuntu network. The…
Emergent collective group processes and capabilities have been studied through analysis of transactive memory, measures of group task performance, and group intelligence, among others. In their approach to collective behaviors, these…
Chatbots are popular machine partners for task-oriented and social interactions. Human-human computer-mediated communication research has explored how people express their gender and sexuality in online social interactions, but little is…
Most modern agent-based evacuation models involve interactions between evacuees. However, the assumed reasons for interactions and portrayal of them may be overly simple. Research from social psychology suggests that people interact and…
AI chatbots designed as emotional companions blur the boundaries between interpersonal intimacy and institutional software, creating a complex, multi-dimensional privacy environment. Drawing on Communication Privacy Management theory and…
We study the transient behavior of a gossip model, in which agents randomly interact pairwise over a weighted graph with two communities. Edges within each community have identical weights, different from the weights between communities. It…
Social trends or fashions are spontaneous collective decisions made by large portions of a community, often without an apparent good reason. The spontaneous formation of trends provides a well documented mechanism for the spread of…
As one of the most widespread social dynamics, cooperative behavior is among the most fascinating collective phenomena. Several animal species, from social insects to human beings, feature social groups altruistically working for a common…
In this paper, we describe approaches for developing Emily, an emotion-affective open-domain chatbot. Emily can perceive a user's negative emotion state and offer supports by positively converting the user's emotion states. This is done by…
Conversation agents, commonly referred to as chatbots, are increasingly deployed in many domains to allow people to have a natural interaction while trying to solve a specific problem. Given their widespread use, it is important to provide…
We introduce multi-population opinion dynamics models linked to the bounded confidence model, aiming to explore how interactions between individuals contribute to the emergence of consensus, polarization, or fragmentation. Existing models…
The majority of current systems for end-to-end dialog generation focus on response quality without an explicit control over the affective content of the responses. In this paper, we present an affect-driven dialog system, which generates…
User satisfaction is closely related to enterprises, as it not only directly reflects users' subjective evaluation of service quality or products, but also affects customer loyalty and long-term business revenue. Monitoring and…
The pervasiveness of online toxicity, including hate speech and trolling, disrupts digital interactions and online well-being. Previous research has mainly focused on post-hoc moderation, overlooking the real-time emotional dynamics of…
Recently, research in human-robot interaction began to consider a robot's influence at the group level. Despite the recent growth in research investigating the effects of robots within groups of people, our overall understanding of what…
Recent studies suggest that social media usage -- while linked to an increased diversity of information and perspectives for users -- has exacerbated user polarization on many issues. A popular theory for this phenomenon centers on the…
Unlike many complex networks studied in the literature, social networks rarely exhibit unanimous behavior, or consensus. This requires a development of mathematical models that are sufficiently simple to be examined and capture, at the same…