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We study systems with two classes of impatient customers who differ across the classes in their distribution of service times and patience times. The customers are served on a first-come, first served basis (FCFS) regardless of their class.…

Probability · Mathematics 2018-04-11 Ivo Adan , Brett Hathaway , Vidyadhar G. Kulkarni

We consider a finite population processor-sharing (PS) queue, with Markovian arrivals and an exponential server. Such a queue can model an interactive computer system consisting of a bank of terminals in series with a central processing…

Probability · Mathematics 2013-09-12 Qiang Zhen , Johan S. H. van Leeuwaarden , Charles Knessl

Multi-server queueing systems describe situations in which users require service from multiple parallel servers. Examples include check-in lines at airports, waiting rooms in hospitals, queues in contact centers, data buffers in wireless…

Probability · Mathematics 2019-07-30 Johan S. H. van Leeuwaarden , Britt W. J. Mathijsen , Bert Zwart

We consider the problem of customer equilibrium behavior of a single server Markovian queue with dynamic control of the service rate. Customers arrive according a Poisson procedure and the system administrator makes a service rate choice…

Optimization and Control · Mathematics 2018-05-17 Apostolos Burnetas , Yiannis Dimitrakopoulos

Stochastic networks with complex structures are key modelling tools for many important applications. In this paper, we consider a specific type of network: the retrial queueing systems with priority. This type of queueing system is…

Probability · Mathematics 2019-01-17 Bin Liu , Yiqiang Q. Zhao

We consider a Markovian many server queueing system in which customers are preemptively scheduled according to exogenously assigned priority levels. The priority levels are randomly assigned from a continuous probability measure rather than…

Performance · Computer Science 2017-01-06 Neal Master , Zhengyuan Zhou , Nicholas Bambos

Queueing systems with a single server in which customers wait to be served at a finite number of distinct locations (buffers/queues) are called discrete polling systems. Polling systems in which arrivals of users occur anywhere in a…

Performance · Computer Science 2013-09-09 Veeraruna Kavitha , Richard Combes

Recent studies indicate that in many situations service times are affected by the experienced queueing delay of the particular customer. This effect has been detected in different areas, such as health care, call centers and…

Probability · Mathematics 2025-04-25 Bernardo D'Auria , Ivo J. B. F. Adan , René Bekker , Vidyadhar Kulkarni

We analyze a tandem network of polling queues with two product types and two stations. We assume that external arrivals to the network follow a Poisson process, and service times at each station are exponentially distributed. For this…

Performance · Computer Science 2021-05-25 Ravi Suman , Ananth Krishnamurthy

We analyze an M/M/1 queue with a service discipline in which customers, upon arriving when the server is busy, search a sequence of stations for a vacant station at which to wait, and in which the server, upon becoming free when one or more…

Probability · Mathematics 2011-08-29 Patrick Eschenfeldt , Ben Gross , Nicholas Pippenger

We analyze a network of tandem polling queues with two stations operating under synchronized polling (SP) and out-of-sync polling (OP) strategies, and with nonzero setups. We conduct an exact analysis using a decomposition approach to…

Performance · Computer Science 2022-03-02 Ravi Suman , Ananth Krishnamurthy

We study tandem queueing systems in which servers work more efficiently in teams than on their own and customers are impatient in that they may leave the system while waiting for service. Our goal is to determine the server assignment…

Probability · Mathematics 2026-01-23 Bihan Chatterjee , Sigrún Andradóttir , Hayriye Ayhan

Polling systems have been widely studied, however most of these studies focus on polling systems with renewal processes for arrivals and random variables for service times. There is a need driven by practical applications to study polling…

Performance · Computer Science 2020-08-04 Jin Xu , Natarajan Gautam

We consider a polling system where a group of an infinite number of servers visits sequentially a set of queues. When visited, each queue is attended for a random time. Arrivals at each queue follow a Poisson process, and service time of…

Probability · Mathematics 2014-04-23 Maria Vlasiou , Uri Yechiali

This paper studies a scheduling control problem for a single-server multiclass queueing network in heavy traffic, operating in a changing environment. The changing environment is modeled as a finite state Markov process that modulates the…

Probability · Mathematics 2012-11-30 Amarjit Budhiraja , Arka Ghosh , Xin Liu

This is an expository review paper illustrating the ``martingale method'' for proving many-server heavy-traffic stochastic-process limits for queueing models, supporting diffusion-process approximations. Careful treatment is given to an…

Probability · Mathematics 2007-12-28 Guodong Pang , Rishi Talreja , Ward Whitt

This paper presents a second-order heavy traffic analysis of a single server queue that processes customers having deadlines using the earliest-deadline-first scheduling policy. For such systems, referred to as real-time queueing systems,…

Probability · Mathematics 2007-05-23 Łukasz Kruk , John Lehoczky , Steven Shreve

In this paper we study a non-stationary Markovian queueing model of a two-processor heterogeneous system with time-varying arrival and service rates. We obtain the bounds on the rate of convergence and find the main limiting characteristics…

Probability · Mathematics 2018-06-28 A. Zeifman , Y. Satin , K. Kiseleva , T. Panfilova , V. Korolev

It's a situation everyone dreads. A road is down to one lane for repairs. Traffic is let through one way until the backlog clears and then traffic is let through the other way to clear that backlog and so on. When stuck in a very long queue…

Probability · Mathematics 2024-01-09 Robert D. Foley , David R. McDonald

In this paper, we analyze a polling system on a circle with. Random batches of customers arrive at a circle, where each customer, independently, obtains a location according to a general distribution. A single server cyclically travels over…

Probability · Mathematics 2025-03-07 Tim Engels , Ivo Adan , Onno Boxma , Jacques Resing