Related papers: Service Level Agreement Complexity: Processing Con…
In recent years, extensive research has been conducted in the area of Service Level Agreement (SLA) for utility computing systems. An SLA is a formal contract used to guarantee that consumers' service quality expectation can be achieved. In…
Service Level Agreements (SLA) are commonly used to specify the quality attributes between cloud service providers and the customers. A violation of SLAs can result in high penalties. To allow the analysis of SLA compliance before the…
Information and Communication Technology (ICT) is being provided to the variety of end-users demands, thereby providing a better and improved management of services is crucial. Therefore, Service Level Agreements (SLAs) are essential and…
A Service Level Agreement (SLA) is a formal contract between a service provider and a consumer, representing a crucial instrument to define, manage, and maintain relationships between these two parties. The SLA's ability to define the…
Service level agreement (SLA) is an essential part of cloud systems to ensure maximum availability of services for customers. With a violation of SLA, the provider has to pay penalties. In this paper, we explore two machine learning models:…
With the growing demand for network connectivity and diversity of network applications, one primary challenge that network service providers are facing is managing the commitments for Service Level Agreements~(SLAs). Service providers…
Cloud modelling languages (CMLs) are designed to assist customers in tackling the diversity of services in the cloud market. While many CMLs have been proposed in the literature, they lack practical support for automating the selection of…
An Infrastructure as a Service (IaaS) cloud provider is committed to each tenant by a service level agreement (SLA) which indicates the terms of commitment, e.g. the level of availability of the IaaS cloud service.The different resources…
Cloud computing systems promise to offer subscription-oriented, enterprise-quality computing services to users worldwide. With the increased demand for delivering services to a large number of users, they need to offer differentiated…
Cloud computing has been consolidated as a support for the vast majority of current and emerging technologies. However, there are some barriers that prevent the exploitation of the full potential of this technology. First, the major cloud…
The security features of current digital services are mostly defined and dictated by the service provider (SP). A user can always decline to use a service whose terms do not fulfill the expected criteria, but in many cases, even a simple…
As cloud computing is increasingly transforming the information technology landscape, organizations and businesses are exhibiting strong interest in Software-as-a-Service (SaaS) offerings that can help them increase business agility and…
Serverless computing is a widely adopted cloud execution model composed of Function-as-a-Service (FaaS) and Backend-as-a-Service (BaaS) offerings. The increased level of abstraction makes vendor lock-in inherent to serverless computing,…
AI components are increasingly becoming a key element of all types of software systems to enhance their functionality. These AI components are often implemented as AI Agents, offering more autonomy than a plain integration of Large Language…
Service Level Agreement (SLA) monitoring in service-oriented environments suffers from inherent trust conflicts when providers self-report metrics, creating incentives to underreport violations. We introduce a framework for generating…
Service-oriented High Level Architecture (SOHLA) refers to the high level architecture (HLA) enabled by Service-Oriented Architecture (SOA) and Web Services etc. techniques which supports distributed interoperating services. The detailed…
Network slicing is considered to be one of the key enablers to Fifth Generation (5G) communication system. Legacy telecommunication networks have been providing various services to all kinds of customers through a single network…
Service level agreements (SLAs) in data center colocation contracts define precise thresholds for power, temperature, and humidity, with tiered violation penalties expressed as credits against monthly recurring charges. Traditional reactive…
Automated management and monitoring of service contracts like Service Level Agreements (SLAs) or higher-level policies is vital for efficient and reliable distributed service-oriented architectures (SOA) with high quality of ser-vice (QoS)…
Edge computing allows for the decentralization of computing resources. This decentralization is achieved through implementing microservice architectures, which require low latencies to meet stringent service level agreements (SLA) such as…