Related papers: Assessing the Performance of Question-and-Answer C…
In community question-answering platforms, tags play essential roles in effective information organization and retrieval, better question routing, faster response to questions, and assessment of topic popularity. Hence, automatic assistance…
We explore the dynamics of user performance in collaborative knowledge production by studying the quality of answers to questions posted on Stack Exchange. We propose four indicators of answer quality: answer length, the number of code…
Community-based question answering (CQA) platforms are crowd-sourced services for sharing user expertise on various topics, from mechanical repairs to parenting. While they naturally build-in an online social network infrastructure, they…
Question Answering (QA) is increasingly used by search engines to provide results to their end-users, yet very few websites currently use QA technologies for their search functionality. To illustrate the potential of QA technologies for the…
This paper introduces TUEF, a topic-oriented user-interaction model for fair Expert Finding in Community Question Answering (CQA) platforms. The Expert Finding task in CQA platforms involves identifying proficient users capable of providing…
Technical Q&A sites have become essential for software engineers as they constantly seek help from other experts to solve their work problems. Despite their success, many questions remain unresolved, sometimes because the asker does not…
In recent years, voice knowledge sharing and question answering (Q&A) platforms have attracted much attention, which greatly facilitate the knowledge acquisition for people. However, little research has evaluated on the quality evaluation…
Question Routing in Community-based Question Answering websites aims at recommending newly posted questions to potential users who are most likely to provide "accepted answers". Most of the existing approaches predict users' expertise based…
In this paper, we investigate whether text from a Community Question Answering (QA) platform can be used to predict and describe real-world attributes. We experiment with predicting a wide range of 62 demographic attributes for…
The usage and amount of information available on the internet increase over the past decade. This digitization leads to the need for automated answering system to extract fruitful information from redundant and transitional knowledge…
Generalized reciprocity -- the tendency to help others after receiving help oneself -- is widely theorized as a mechanism sustaining cooperation on online knowledge-sharing platforms. Yet robust empirical evidence from field settings…
Online Community Question Answering (CQA) platforms have become indispensable tools for users seeking expert solutions to their technical queries. The effectiveness of these platforms relies on their ability to identify and direct questions…
In today's modern digital world, we have a number of online Question and Answer platforms like Stack Exchange, Quora, and GFG that serve as a medium for people to communicate and help each other. In this paper, we analyzed the effectiveness…
Personalization in Information Retrieval is a topic studied for a long time. Nevertheless, there is still a lack of high-quality, real-world datasets to conduct large-scale experiments and evaluate models for personalized search. This paper…
Online knowledge platforms such as Stack Overflow and Wikipedia rely on a large and diverse contributor community. Despite efforts to facilitate onboarding of new users, relatively few users become core contributors, suggesting the…
In this paper we provide two introductory analyses of CAPs, based exclusively on the analysis of documents found on the Internet. The first analysis allowed us to investigate the world of CAPs, in particular for what concerned their status…
Organizations interact with the environment and with other organizations, and these interactions constitute an important way of learning and evolution. To overcome the problems that they face during their existence, organizations must…
Online communities provide a fertile ground for analyzing people's behavior and improving our understanding of social processes. Because both people and communities change over time, we argue that analyses of these communities that take…
Platforms such as Stack Overflow are available for software practitioners to solicit solutions to their challenges and knowledge needs. The practices therein have in recent times however triggered quality related concerns. This is a…
The rapid development recently of Community Question Answering (CQA) satisfies users quest for professional and personal knowledge about anything. In CQA, one central issue is to find users with expertise and willingness to answer the given…