Related papers: The Information Service Evaluation (ISE) Model
Conversational AI tools have been rapidly adopted by students and are becoming part of their learning routines. To understand what drives this adoption, we draw on the Technology Acceptance Model (TAM) and examine how perceived usefulness…
Context/Background: process and practice adoption is a key element in modern software process improvement initiatives, and many of them fail. Goal: this paper presents a preliminary version of a usability model for software development…
As intelligent systems are developed across diverse substrates - from machine learning models and neuromorphic hardware to in vitro neural cultures - understanding what gives a system agency has become increasingly important. Existing…
Artificial intelligence (AI) is now ubiquitous in our lives, and we regularly experience its decisions. Yet, the general public has very little knowledge about how it works, its use of data, its lack of objectivity, and its fallibility. In…
The progressive digitalization is changing the way businesses work and interact. Concepts like Internet of Things, Cloud Computing, Industry 4.0, Service 4.0, Smart Production or Smart Cities are based on systems that are linked to the…
Technological systems increasingly mediate human information exchange, spanning interactions among humans as well as between humans and artificial agents. The unprecedented scale and reliance on information disseminated through these…
This paper takes a look at the general characteristics of business or economic intelligence system. The role of the user within this type of system is emphasized. We propose two models which we consider important in order to adapt this…
The purpose of the research was to build an index of informational asymmetry with market and firm proxies that reflect the analysts' perception of the level of informational asymmetry of companies. The proposed method consists of the…
The main aim of this paper is to achieve a depth of understanding of the various similarities and differences in terms of challenges between developed and developing countries and in regards to the implementation of ICT innovations. Indeed,…
AI-based Intelligent Tutoring Systems (ITS) have significant potential to transform teaching and learning. As efforts continue to design, develop, and integrate ITS into educational contexts, mixed results about their effectiveness have…
Computer models and information systems have been used for urban planning and design since the 1950s. Their capacity for analysis and problem-solving has increased substantially since then with hardware and software being able to manage…
The Internet of Things (or IoT), which enables the networked interconnection of everyday objects, is becoming increasingly popular in many aspects of our lives ranging from entertainment to health care. While the IoT brings a set of…
People in the Internet era have to cope with the information overload, striving to find what they are interested in, and usually face this situation by following a limited number of sources or friends that best match their interests. A…
Mobility-as-a-Service (MaaS) is a paradigm that encourages the shift from private cars to more sustainable alternative mobility services. MaaS provides services that enhances and enables multiple modes of transport to operate seamlessly and…
The identification and analysis of student satisfaction is a challenging issue. This is becoming increasingly important since a measure of student satisfaction is taken as an indication of how well a course has been taught. However, it…
A general notion of information-related complexity applicable to both natural and man-made systems is proposed. The overall approach is to explicitly consider a rational agent performing a certain task with a quantifiable degree of success.…
Social networks play a fundamental role in the diffusion of information. However, there are two different ways of how information reaches a person in a network. Information reaches us through connections in our social networks, as well as…
The flourish of web-based services gave birth to the research area \textit{services computing}, a rapidly-expanding academic community since nearly 20 years ago. Consensus has been reached on a set of representative research problems in…
AI-infused systems have demonstrated remarkable capabilities in addressing diverse human needs within online communities. Their widespread adoption has shaped user experiences and community dynamics at scale. However, designing such systems…
Internet of things (IoT) has been proposed to be a new paradigm of connecting devices and providing services to various applications, e.g., transportation, energy, smart city, and healthcare. In this paper, we focus on an important issue,…