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When people buy products online, they primarily base their decisions on the recommendations of others given in online reviews. The current work analyzed these online reviews by sentiment analysis and used the extracted sentiments as…
Data visualizations have been widely used on mobile devices like smartphones for various tasks (e.g., visualizing personal health and financial data), making it convenient for people to view such data anytime and anywhere. However, others…
Research into explainable artificial intelligence (XAI) for data analysis tasks suffer from a large number of contradictions and lack of concrete design recommendations stemming from gaps in understanding the tasks that require AI…
This project develops an online, inductive recommendation system for newly listed products on e-commerce platforms, focusing on suggesting relevant new items to customers as they purchase other products. Using the Amazon Product…
Explainable Recommender Systems (XRS) aim to provide users with understandable reasons for the recommendations generated by these systems, representing a crucial research direction in artificial intelligence (AI). Recent research has…
The pervasive use of social media provides massive data about individuals' online social activities and their social relations. The building block of most existing recommendation systems is the similarity between users with social…
Purpose - To test major Web search engines on their performance on navigational queries, i.e. searches for homepages. Design/methodology/approach - 100 real user queries are posed to six search engines (Google, Yahoo, MSN, Ask, Seekport,…
Using causal relations to guide decision making has become an essential analytical task across various domains, from marketing and medicine to education and social science. While powerful statistical models have been developed for inferring…
An individual's data can reveal facets of behavior and identity, but its interpretation is context dependent. We can easily identify various self-tracking applications that help people reflect on their lives. However, self-tracking confined…
Explainable Artificial Intelligence (XAI) techniques are used to provide transparency to complex, opaque predictive models. However, these techniques are often designed for image and text data, and it is unclear how fit-for-purpose they are…
Nowadays, eye tracking is the most used technology to detect areas of interest. This kind of technology requires specialized equipment recording user's eyes. In this paper, we propose SneakPeek, a different approach to detect areas of…
This paper presents a novel approach for using clickthrough data to learn ranked retrieval functions for web search results. We observe that users searching the web often perform a sequence, or chain, of queries with a similar information…
The rating score prediction is widely studied in recommender system, which predicts the rating scores of users on items through making use of the user-item interaction information. Besides the rating information between users and items,…
Data surveillance has become more covert and pervasive with AI algorithms, which can result in biased social classifications. Appearance offers intuitive identity signals, but what does it mean to let AI observe and speculate on them? We…
Recommender systems have become a pervasive part of our daily online experience, and are one of the most widely used applications of artificial intelligence and machine learning. Therefore, regulations and requirements for trustworthy…
Recommender systems are indispensable because they influence our day-to-day behavior and decisions by giving us personalized suggestions. Services like Kindle, Youtube, and Netflix depend heavily on the performance of their recommender…
Understanding the customers' high level shopping intent, such as their desire to go camping or hold a birthday party, is critically important for an E-commerce platform; it can help boost the quality of shopping experience by enabling…
Product search is one of the most popular methods for customers to discover products online. Most existing studies on product search focus on developing effective retrieval models that rank items by their likelihood to be purchased. They,…
The rise of mobile apps has brought greater convenience and many options for users. However, many apps use analytics services to collect a wide range of user interaction data, with privacy policies often failing to reveal the types of…
Rankings are the primary interface through which many online platforms match users to items (e.g. news, products, music, video). In these two-sided markets, not only the users draw utility from the rankings, but the rankings also determine…