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Research in artificial intelligence (AI)-assisted decision-making is experiencing tremendous growth with a constantly rising number of studies evaluating the effect of AI with and without techniques from the field of explainable AI (XAI) on…
It is widely known that Google Trends have become one of the most popular free tools used by forecasters both in academics and in the private and public sectors. There are many papers, from several different fields, concluding that Google…
Personal digital traces are constantly produced by connected devices, internet services and interactions. These digital traces are typically small, heterogeneous and stored in various locations in the cloud or on local devices, making it a…
User behaviour targeting is essential in online advertising. Compared with sponsored search keyword targeting and contextual advertising page content targeting, user behaviour targeting builds users' interest profiles via tracking their…
Systems aiming to aid consumers in their decision-making (e.g., by implementing persuasive techniques) are more likely to be effective when consumers trust them. However, recent research has demonstrated that the machine learning algorithms…
Current consumer-protection debates focus on the powerful new data-analysis techniques that have disrupted the balance of power between companies and their customers. Online tracking enables sellers to amass troves of historical data, apply…
As robots and digital assistants are deployed in the real world, these agents must be able to communicate their decision-making criteria to build trust, improve human-robot teaming, and enable collaboration. While the field of explainable…
Data collection and aggregation by online services happens to an extent that is often beyond awareness and comprehension of its users. Transparency tools become crucial to inform people, though it is unclear how well they work. To…
Recent years have seen a surge of interest in the field of explainable AI (XAI), with a plethora of algorithms proposed in the literature. However, a lack of consensus on how to evaluate XAI hinders the advancement of the field. We…
Extensive recent media focus has been directed towards the dark side of intelligent systems, how algorithms can influence society negatively. Often, transparency is proposed as a solution or step in the right direction. Unfortunately,…
Extended Reality (XR) technology is changing online interactions, but its granular data collection sensors may be more invasive to user privacy than web, mobile, and the Internet of Things technologies. Despite an increased interest in…
Fraudulent transactions and how to detect them remain a significant problem for financial institutions around the world. The need for advanced fraud detection systems to safeguard assets and maintain customer trust is paramount for…
We describe our work in the collection and analysis of massive data describing the connections between participants to online social networks. Alternative approaches to social network data collection are defined and evaluated in practice,…
The growing popularity of Virtual Assistants poses new challenges for Entity Resolution, the task of linking mentions in text to their referent entities in a knowledge base. Specifically, in the shopping domain, customers tend to use…
Providing effective guidance for users has long been an important and challenging task for efficient exploratory visual analytics, especially when selecting variables for visualization in high-dimensional datasets. Correlation is the most…
Recommender systems utilize users' historical data to learn and predict their future interests, providing them with suggestions tailored to their tastes. Calibration ensures that the distribution of recommended item categories is consistent…
Intelligent recommendation systems have clearly increased the revenue of well-known e-commerce firms. Users receive product recommendations from recommendation systems. Cinematic recommendations are made to users by a movie recommendation…
In micro-blogging platforms, people connect and interact with others. However, due to cognitive biases, they tend to interact with like-minded people and read agreeable information only. Many efforts to make people connect with those who…
Ranking schemes drive many real-world decisions, like, where to study, whom to hire, what to buy, etc. Many of these decisions often come with high consequences. For example, a university can be deemed less prestigious if not featured in a…
Online services such as web search and e-commerce applications typically rely on the collection of data about users, including details of their activities on the web. Such personal data is used to enhance the quality of service via…