Related papers: How Community Feedback Shapes User Behavior
Online social media platforms use automated moderation systems to remove or reduce the visibility of rule-breaking content. While previous work has documented the importance of manual content moderation, the effects of automated content…
As AI writing support becomes ubiquitous, how disclosing its use affects reader perception remains a critical, underexplored question. We conducted a study with 261 participants to examine how revealing varying levels of AI involvement…
Recent findings showed that users on Facebook tend to select information that adhere to their system of beliefs and to form polarized groups -- i.e., echo chambers. Such a tendency dominates information cascades and might affect public…
While much attention has been devoted to the causes of opinion change, little is known about its consequences. Our study sheds a light on the relationship between one user's opinion change episode and subsequent behavioral change on an…
Large-scale data resulting from users online interactions provide the ultimate source of information to study emergent social phenomena on the Web. From individual actions of users to observable collective behaviors, different mechanisms…
Community rules play a key part in enabling or constraining the behaviors of members in online communities. However, little is unknown regarding whether and to what degree changing rules actually affects community dynamics. In this paper,…
In this paper, we present an empirical study of the opinion dynamics of a large-scale sample of online social network users. We estimate opinions of users as continuous scalars based on their subscriptions to information sources and analyze…
Framing theory posits that how information is presented shapes audience responses, but computational work has largely ignored audience reactions. While recent work showed that article framing systematically shapes the content of reader…
Displaying community fact-checks is a promising approach to reduce engagement with misinformation on social media. However, how users respond to misleading content emotionally after community fact-checks are displayed on posts is unclear.…
As online reviews increasingly drive consumer decisions, the impact of review interface design on rating authenticity remains under-explored. This research investigates how evaluation sequence ("Rating-First" vs. "Review-First") influences…
As platforms increasingly scale down professional fact-checking, community-based alternatives are promoted as more transparent and democratic. The main substitute being proposed is community-based contextualization, most notably Community…
Popularity systems, like Twitter retweets, Reddit upvotes, and Pinterest pins have the potential to guide people toward posts that others liked. That, however, creates a feedback loop that reduces their informativeness: items marked as more…
Social influence is the process by which individuals adapt their opinion, revise their beliefs, or change their behavior as a result of social interactions with other people. In our strongly interconnected society, social influence plays a…
Whenever a social media user decides to share a story, she is typically pleased to receive likes, comments, shares, or, more generally, feedback from her followers. As a result, she may feel compelled to use the feedback she receives to…
Community-based fact-checking is a promising approach to address misinformation on social media at scale. However, an understanding of what makes community-created fact-checks helpful to users is still in its infancy. In this paper, we…
In order to keep up with the demand of curating the deluge of crowd-sourced content, social media platforms leverage user interaction feedback to make decisions about which content to display, highlight, and hide. User interactions such as…
While peer review enhances writing and research quality, harsh feedback can frustrate and demotivate authors. Hence, it is essential to explore how critiques should be delivered to motivate authors and enable them to keep iterating their…
Social media have become the main vehicle of information production and consumption online. Millions of users every day log on their Facebook or Twitter accounts to get updates and news, read about their topics of interest, and become…
Unlike the more observable phenomenon of group opinion reinforcement, self-censorship online has received comparatively less attention. Our goal in this work is to dissect the phenomena of self-censorship and to examine the implications of…
In March 2025, Meta announced a new AI system to rank the order of the comments shown to Instagram users. With existing research showing how feed personalization systems can lead to increased polarization, the introduction of this new…