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Modeling and prediction of review helpfulness has become more predominant due to proliferation of e-commerce websites and online shops. Since the functionality of a product cannot be tested before buying, people often rely on different…

Computation and Language · Computer Science 2020-04-29 Iyiola E. Olatunji , Xin Li , Wai Lam

This paper covers the two approaches for sentiment analysis: i) lexicon based method; ii) machine learning method. We describe several techniques to implement these approaches and discuss how they can be adopted for sentiment classification…

Computation and Language · Computer Science 2019-02-19 Olga Kolchyna , Tharsis T. P. Souza , Philip Treleaven , Tomaso Aste

This paper proposes a text summarization approach for factual reports using a deep learning model. This approach consists of three phases: feature extraction, feature enhancement, and summary generation, which work together to assimilate…

Computation and Language · Computer Science 2019-01-10 Sukriti Verma , Vagisha Nidhi

Opinion mining aims at extracting useful subjective information from reliable amounts of text. Opinion mining holder recognition is a task that has not been considered yet in Arabic Language. This task essentially requires deep…

Information Retrieval · Computer Science 2012-06-06 Mohamed Elarnaoty , Samir AbdelRahman , Aly Fahmy

With the prevalence of the Internet, online reviews have become a valuable information resource for people. However, the authenticity of online reviews remains a concern, and deceptive reviews have become one of the most urgent network…

Multimedia · Computer Science 2021-04-14 Yuan Gao , Maoguo Gong , Yu Xie , A. K. Qin

Human ratings are one of the most prevalent methods to evaluate the performance of natural language processing algorithms. Similarly, it is common to measure the quality of sentences generated by a natural language generation model using…

Computation and Language · Computer Science 2021-04-13 Jakob Nyberg , Ramesh Manuvinakurike , Maike Paetzel-Prüsmann

Opinions are very important in the life of human beings. These Opinions helped the humans to carry out the decisions. As the impact of the Web is increasing day by day, Web documents can be seen as a new source of opinion for human beings.…

Information Retrieval · Computer Science 2014-04-22 Richa Sharma , Shweta Nigam , Rekha Jain

Recommender systems nowadays are playing an important role in the delivery of services and information to users. Sentiment analysis (also known as opinion mining) is the process of determining the attitude of textual opinions, whether they…

Computation and Language · Computer Science 2022-12-27 Fouzi Harrag , Abdulmalik Salman Al-Salman , Alaa Alquahtani

We undertake the task of comparing lexicon-based sentiment classification of film reviews with machine learning approaches. We look at existing methodologies and attempt to emulate and improve on them using a 'given' lexicon and a…

Computation and Language · Computer Science 2019-05-14 Milan Gritta

In the last decade, social networks became most popular medium for communication and interaction. As an example, micro-blogging service Twitter has more than 200 million registered users who exchange more than 65 million posts per day.…

Information Retrieval · Computer Science 2020-01-29 Qadri Mishael , Aladdin Ayesh

Sentiment analysis seeks to identify the viewpoint(s) underlying a text span; an example application is classifying a movie review as "thumbs up" or "thumbs down". To determine this sentiment polarity, we propose a novel machine-learning…

Computation and Language · Computer Science 2007-05-23 Bo Pang , Lillian Lee

Subjectivity detection is the task of identifying objective and subjective sentences. Objective sentences are those which do not exhibit any sentiment. So, it is desired for a sentiment analysis engine to find and separate the objective…

Computation and Language · Computer Science 2017-10-19 Iti Chaturvedi , Soujanya Poria , Erik Cambria

User evaluations include a significant quantity of information across online platforms. This information source has been neglected by the majority of existing recommendation systems, despite its potential to ease the sparsity issue and…

Information Retrieval · Computer Science 2022-06-24 Aristeidis Karras , Christos Karras

Product-related question answering (QA) is an important but challenging task in E-Commerce. It leads to a great demand on automatic review-driven QA, which aims at providing instant responses towards user-posted questions based on diverse…

Computation and Language · Computer Science 2020-08-31 Yang Deng , Wenxuan Zhang , Wai Lam

Aspect-based opinion mining is the task of identifying sentiment at the aspect level in opinionated text, which consists of two subtasks: aspect category extraction and sentiment polarity classification. While aspect category extraction…

Computation and Language · Computer Science 2020-03-17 Nguyen Thi Thanh Thuy , Ngo Xuan Bach , Tu Minh Phuong

Utilizing review information to enhance recommendation, the de facto review-involved recommender systems, have received increasing interests over the past few years. Thereinto, one advanced branch is to extract salient aspects from textual…

Information Retrieval · Computer Science 2022-01-24 Han Liu , Yangyang Guo , Jianhua Yin , Zan Gao , Liqiang Nie

Opinion summarization provides an important solution for summarizing opinions expressed among a large number of reviews. However, generating aspect-specific and general summaries is challenging due to the lack of annotated data. In this…

Computation and Language · Computer Science 2023-03-22 Ming Shen , Jie Ma , Shuai Wang , Yogarshi Vyas , Kalpit Dixit , Miguel Ballesteros , Yassine Benajiba

Nowadays, there are a lot of people using social media opinions to make their decision on buying products or services. Opinion spam detection is a hard problem because fake reviews can be made by organizations as well as individuals for…

Information Retrieval · Computer Science 2018-07-31 L. H. Nguyen , N. T. H. Pham , V. M. Ngo

Unsupervised approaches to extractive summarization usually rely on a notion of sentence importance defined by the semantic similarity between a sentence and the document. We propose new metrics of relevance and redundancy using pointwise…

Computation and Language · Computer Science 2021-03-24 Vishakh Padmakumar , He He

Opinion summarization research has primarily focused on generating summaries reflecting important opinions from customer reviews without paying much attention to the writing style. In this paper, we propose the stylized opinion…

Computation and Language · Computer Science 2024-08-13 Hayate Iso , Xiaolan Wang , Yoshi Suhara