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Enterprise Resource Planning ERP systems integrate information across an entire organization that automate core activities such as finance accounting, human resources, manufacturing, production and supply chain management etc. to facilitate…

Software Engineering · Computer Science 2013-11-14 Adnan Al Bar , Victor Basili , Wajdi Al Jedaibi , Abdul Jawad Chaudhry

A systematic pipeline for data processing and knowledge discovery is essential to extracting knowledge from big data and making recommendations for operational decision-making. The CRISP-DM model is the de-facto standard for developing…

Information Retrieval · Computer Science 2025-01-22 Zhipeng Ma , Bo Nørregaard Jørgensen , Zheng Grace Ma

Process mining allows analysts to exploit logs of historical executions of business processes to extract insights regarding the actual performance of these processes. One of the most widely studied process mining operations is automated…

Recent estimates report that companies lose 5% of their revenue to occupational fraud. Since most medium-sized and large companies employ Enterprise Resource Planning (ERP) systems to track vast amounts of information regarding their…

Artificial Intelligence · Computer Science 2022-07-14 Julian Tritscher , Fabian Gwinner , Daniel Schlör , Anna Krause , Andreas Hotho

Enterprise resource planning (ERP) systems enjoy an increasingly wide coverage. However, no truly integrate solution has been proposed as yet. ERP classification is given. Recent trends in commercial systems are analyzed on the basis of…

Software Engineering · Computer Science 2007-05-23 Sergey V. Zykov

Decision mining enables the discovery of decision rules from event logs or streams, and constitutes an important part of in-depth analysis and optimisation of business processes. So far, decision mining has been merely applied in an ex-post…

Artificial Intelligence · Computer Science 2023-03-08 Beate Scheibel , Stefanie Rinderle-Ma

Providing appropriate structures around human resources can streamline operations and thus facilitate the competitiveness of an organization. To achieve this goal, modern organizations need to acquire an accurate and timely understanding of…

Databases · Computer Science 2022-08-05 Jing Yang , Chun Ouyang , Wil M. P. van der Aalst , Arthur H. M. ter Hofstede , Yang Yu

Process mining provides techniques to improve the performance and compliance of operational processes. Although sometimes the term "workflow mining" is used, the application in the context of Workflow Management (WFM) and Business Process…

Software Engineering · Computer Science 2020-09-15 Alessandro Berti , Wil van der Aalst , David Zang , Magdalena Lang

The number of events recorded for operational processes is growing every year. This applies to all domains: from health care and e-government to production and maintenance. Event data are a valuable source of information for organizations…

Other Computer Science · Computer Science 2017-03-13 Wil M. P. van der Aalst , Alfredo Bolt , Sebastiaan J. van Zelst

Process mining is increasingly adopted in modern organizations, producing numerous process models that, while valuable, can lead to model overload and decision-making complexity. This paper explores a multi-criteria decision-making (MCDM)…

Computers and Society · Computer Science 2025-06-12 Rob H. Bemthuis

This study explores the integration of eXtreme Programming (XP) and the Cross-Industry Standard Process for Data Mining (CRISP-DM) in agile Data Science projects. We conducted a case study at the e-commerce company Elo7 to answer the…

Software Engineering · Computer Science 2025-08-13 Andre Massahiro Shimaoka , Renato Cordeiro Ferreira , Alfredo Goldman

Analysing the development process for an ERP solution, in our case SAP, is one of the most critical processes in implementing standard software packages. Modelling of the proposed system can facilitate the development of enterprise systems…

Software Engineering · Computer Science 2019-01-08 Emmanouil Kolezakis

More and more business activities are performed using information systems. These systems produce such huge amounts of event data that existing systems are unable to store and process them. Moreover, few processes are in steady-state and due…

Databases · Computer Science 2015-04-28 Andrea Burattin , Alessandro Sperduti , Wil M. P. van der Aalst

The application of Predictive Process Monitoring (PPM) techniques is becoming increasingly widespread due to their capacity to provide organizations with accurate predictions regarding the future behavior of business processes, thereby…

Software Engineering · Computer Science 2025-04-25 Simona Fioretto , Elio Masciari

Recent years have seen the emergence of object-centric process mining techniques. Born as a response to the limitations of traditional process mining in analyzing event data from prevalent information systems like CRM and ERP, these…

Databases · Computer Science 2023-11-16 Alessandro Berti , Marco Montali , Wil M. P. van der Aalst

One aim of Process Mining (PM) is the discovery of process models from event logs of information systems. PM has been successfully applied to process-oriented enterprise systems but is less suited for communication- and document-oriented…

Machine Learning · Computer Science 2023-08-10 Jonas Blatt , Patrick Delfmann , Petra Schubert

Business processes need to have certain constraints such that they can lead to sustainable outcomes. These constraints can be manifold and their adherence has to be monitored. In the past compliance checking has been applied in several…

Computers and Society · Computer Science 2020-06-19 Clemens Schreiber

Applications like Enterprise Resource Planning (ERP) systems have become an indispensable part of the corporate digital infrastructure. These systems store sensitive data about customers, suppliers, and employees, and thus companies have to…

Cryptography and Security · Computer Science 2026-03-13 Alicia Pang , Katsiaryna Labunets , Olga Gadyatskaya

Understanding and improving business processes have become important success factors for organizations. Process mining has proven very successful with a variety of methods and techniques, including discovering process models based on event…

Other Computer Science · Computer Science 2021-07-02 Jonas Cremerius , Mathias Weske

Workflow technology is widely used to facilitate the business process in enterprise information systems (EIS), and it has the potential to reduce design time, enhance product quality and decrease product cost. However, significant…

Software Engineering · Computer Science 2012-09-19 Tingyu Liu , Yalong Cheng , Zhonghua Ni