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We propose a unified approach to establishing diffusion approximations for queues with impatient customers within a general framework of scaling customer patience time. The approach consists of two steps. The first step is to show that the…

Probability · Mathematics 2015-10-06 Junfei Huang , Hanqin Zhang , Jiheng Zhang

This paper introduces a novel approach employing extreme value theory to analyze queue lengths within a corridor controlled by adaptive controllers. We consider the maximum queue lengths of a signalized corridor consisting of nine…

Systems and Control · Electrical Eng. & Systems 2024-08-05 Shakib Mustavee , Pushkin Kachroo , Shaurya Agarwal

We introduce the {\Delta}(i)/GI/1 queue, a new queueing model. In this model, customers from a given population independently sample a time to arrive from some given distribution F. Thus, the arrival times are an ordered statistics, and the…

Probability · Mathematics 2014-12-09 Harsha Honnappa , Rahul Jain , Amy R. Ward

We consider the single server queue with service in random order. For a large class of heavy-tailed service time distributions, we determine the asymptotic behavior of the waiting time distribution. For the special case of Poisson arrivals…

Probability · Mathematics 2017-11-29 Onno Boxma , Sergey Foss , Jean-Marc Lasgouttes , Rudesindo Núñez Queija

Single-server queues with customer abandonment arise in call centers and many service systems, but steady-state performance measures remain analytically intractable beyond Markovian assumptions. This paper develops Robust Queueing (RQ)…

Probability · Mathematics 2026-03-03 Wei You

We introduce a rate balance principle for general (not necessarily Markovian) stochastic processes. Special attention is given to processes with birth and death like transitions, for which it is shown that for any state $i$, the rate of two…

Probability · Mathematics 2015-10-12 Binyamin Oz , Ivo Adan , Moshe Haviv

We examine a generalised queuing model which we call the G/G/n/G/+ model, which encompasses the G/G/n and G/G/n/s models as special cases. Our model accommodates useful generalisations in user behaviour and limitations on the facilities for…

Computation · Statistics 2021-11-16 Ben O'Neill

The main contribution of this paper is to present a new sufficient condition for the subexponential asymptotics of the stationary distribution of a GI/GI/1-type Markov chain without jumps from level "infinity" to level zero. For simplicity,…

Probability · Mathematics 2014-06-30 Hiroyuki Masuyama

This paper considers a population process on a dynamically evolving graph, which can be alternatively interpreted as a queueing network. The queues are of infinite-server type, entailing that at each node all customers present are served in…

Probability · Mathematics 2020-01-01 Michel Mandjes , Nicos Starreveld , René Bekker

The classical output theorem for the M/M/1 queue, due to Burke (1956), states that the departure process from a stationary M/M/1 queue, in equilibrium, has the same law as the arrivals process, that is, it is a Poisson process. In this…

Probability · Mathematics 2008-04-25 Michael Keane , Neil O'Connell

We consider an $M/G/\infty$ queue with infinite expected service time. We then provide the transience/recurrence classification of the states (the system is said to be at state $n$ if there are $n$ customers being served), observing also…

Probability · Mathematics 2024-07-12 Serguei Popov

We establish the averaging property for a queuing process with one server, M(t)/GI/1. It is a new relation between the output flow rate and the input flow rate, crucial in the study of the Poisson Hypothesis. Its implications include the…

Probability · Mathematics 2007-05-23 Alexandre Rybko , Senya Shlosman , Alexandre Vladimirov

We analyze asymptotically a differential-difference equation, that arises in a Markov-modulated fluid model. We use singular perturbation methods to analyze the problem with appropriate scalings of the two state variables. In particular,…

Probability · Mathematics 2008-03-03 Charles Knessl , Diego Dominici

We are concerned with an $M/M$-type join the shortest queue ($M/M$-JSQ for short) with $k$ parallel queues for an arbitrary positive integer $k$, where the servers may be heterogeneous. We are interested in the tail asymptotic of the…

Probability · Mathematics 2013-04-30 Masahiro Kobayashi , Yutaka Sakuma , Masakiyo Miyazawa

This paper studies the second-order asymptotics of the Gaussian multiple-access channel with degraded message sets. For a fixed average error probability $\varepsilon \in (0,1)$ and an arbitrary point on the boundary of the capacity region,…

Information Theory · Computer Science 2015-10-07 Jonathan Scarlett , Vincent Y. F. Tan

Explicit results are derived using simple and exact methods for the joint and marginal queue-length distributions for the M/M/c queue with two non-preemptive priority levels. Equal service rates are assumed. Two approaches are considered.…

Probability · Mathematics 2023-09-19 Josef Zuk , David Kirszenblat

We analyze the latency or sojourn time L(m,n) for the last customer in a batch of n customers to exit from the m-th queue in a tandem of m queues in the setting where the queues are in equilibrium before the batch of customers arrives at…

Probability · Mathematics 2014-04-21 Jinho Baik , Raj Rao Nadakuditi

This paper concerns the recurrence structure of the infinite server queue, as viewed through the prism of the maximum dater sequence, namely the time to drain the current work in the system as seen at arrival epochs. Despite the importance…

Probability · Mathematics 2026-01-12 Sergey Foss , Peter Glynn

In this paper we study a queue with L\'evy input, without imposing any a priori assumption on the jumps being one-sided. The focus is on computing the transforms of all sorts of quantities related to the transient workload, assuming the…

Probability · Mathematics 2015-06-18 Jevgenijs Ivanovs , Michel Mandjes

This is an expository review paper illustrating the ``martingale method'' for proving many-server heavy-traffic stochastic-process limits for queueing models, supporting diffusion-process approximations. Careful treatment is given to an…

Probability · Mathematics 2007-12-28 Guodong Pang , Rishi Talreja , Ward Whitt