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E-commerce Web-servers often face overload conditions during which revenue-generating requests may be dropped or abandoned due to an increase in the browsing requests. In this paper we present a simple, yet effective, mechanism for overload…

Performance · Computer Science 2007-05-23 Naresh Singhmar , Vipul Mathur , Varsha Apte , D. Manjunath

Online advertising in E-commerce platforms provides sellers an opportunity to achieve potential audiences with different target goals. Ad serving systems (like display and search advertising systems) that assign ads to pages should satisfy…

Machine Learning · Computer Science 2019-10-09 Chao Wei , Weiru Zhang , Shengjie Sun , Fei Li , Xiaonan Meng , Yi Hu , Hao Wang

The advent of Edge Computing (EC) as a promising paradigm that provides multiple computation and analytics capabilities close to data sources opens new pathways for novel applications. Nonetheless, the limited computational capabilities of…

Distributed, Parallel, and Cluster Computing · Computer Science 2022-06-14 Georgios Boulougaris , Kostas Kolomvatsos

We present a framework for performance optimization in serverless edge-cloud platforms using dynamic task placement. We focus on applications for smart edge devices, for example, smart cameras or speakers, that need to perform processing…

Distributed, Parallel, and Cluster Computing · Computer Science 2020-05-21 Anirban Das , Shigeru Imai , Mike P. Wittie , Stacy Patterson

Modern e-commerce platforms offer vast product selections, making it difficult for customers to find items that they like and that are relevant to their current session intent. This is why it is key for e-commerce platforms to have near…

Quality-of-Service prediction of web service is an integral part of services computing due to its diverse applications in the various facets of a service life cycle, such as service composition, service selection, service recommendation.…

Artificial Intelligence · Computer Science 2021-03-17 Soumi Chattopadhyay , Chandranath Adak , Ranjana Roy Chowdhury

We present an architecture of a hosting system consisting of a set of hosted Web Services subject to QoS constraints, and a certain number of servers used to run users demand. The traffic is session-based, while provider and users agree on…

Networking and Internet Architecture · Computer Science 2015-03-17 Michele Mazzucco , Manuel Mazzara , Nicola Dragoni

Cloud services today are increasingly built using functionality from other running services. In this paper, we question whether legacy Quality of Services (QoS) metrics and enforcement techniques are sufficient as they are producer centric.…

Computers and Society · Computer Science 2015-10-01 Murad Kablan , Hani Jamjoom , Eric Keller

Efficiently exploiting servers in data centers requires performance analysis methods that account not only for the stochastic nature of demand but also for server heterogeneity. Although several recent works proved optimality results for…

Networking and Internet Architecture · Computer Science 2021-09-03 Mark van der Boor , Céline Comte

As competitiveness increases, being able to guaranting QoS of delivered services is key for business success. It is thus of paramount importance the ability to continuously monitor the workflow providing a service and to timely recognize…

Software Engineering · Computer Science 2014-05-05 Giuseppe Cicotti , Luigi Coppolino , Salvatore D'Antonio , Luigi Romano

In this paper, we introduce ECom-Bench, the first benchmark framework for evaluating LLM agent with multimodal capabilities in the e-commerce customer support domain. ECom-Bench features dynamic user simulation based on persona information…

Computation and Language · Computer Science 2025-11-11 Haoxin Wang , Xianhan Peng , Xucheng Huang , Yizhe Huang , Ming Gong , Chenghan Yang , Yang Liu , Ling Jiang

We present a mathematically rigorous Quality-of-Service (QoS) metric which relates the achievable quality of service metric (QoS) for a real-time analytics service to the server energy cost of offering the service. Using a new iso-QoS…

Distributed, Parallel, and Cluster Computing · Computer Science 2015-01-15 Giorgis Georgakoudis , Charles J. Gillan , Ahmed Sayed , Ivor Spence , Richard Faloon , Dimitrios S. Nikolopoulos

Mobile platforms must satisfy the contradictory requirements of fast response time and minimum energy consumption as a function of dynamically changing applications. To address this need, system-on-chips (SoC) that are at the heart of these…

Distributed, Parallel, and Cluster Computing · Computer Science 2020-03-24 Sumit K. Mandal , Ganapati Bhat , Janardhan Rao Doppa , Partha Pratim Pande , Umit Y. Ogras

This paper presents a brief review of some existing correlation models which attempt to map Quality of Service (QoS) to Quality of Experience (QoE) for multimedia services. The term QoS refers to deterministic network behaviour, so that…

Multimedia · Computer Science 2013-06-04 Mohammed Alreshoodi , John Woods

Preliminary data obtained from a partnership between the Federal University of Campina Grande and an ecommerce company indicates that some applications have issues when dealing with variable demand. This happens because a delay in scaling…

Distributed, Parallel, and Cluster Computing · Computer Science 2022-11-23 Marcella Medeiros Siqueira Coutinho de Almeida , Thiago Emmanuel Pereira , Fabio Morais

Advancements in service sector and growing online platforms are intensifying the information exchange between customers through (electronic) word-of-mouth (WoM). The information obtained by WoM has shown to be a dominant factor in…

Optimization and Control · Mathematics 2022-01-14 Asya Dipkaya , Sakine Batun , Bahar Çavdar

E-commerce Search Results Pages (SRPs) are evolving from linear lists to complex, non-linear layouts, rendering traditional position-biased ranking models insufficient. Moreover, existing optimization frameworks typically maximize…

Information Retrieval · Computer Science 2026-02-04 Pratik Lahiri , Bingqing Ge , Zhou Qin , Aditya Jumde , Shuning Huo , Lucas Scottini , Yi Liu , Mahmoud Mamlouk , Wenyang Liu

Organizations around the world schedule jobs (programs) regularly to perform various tasks dictated by their end users. With the major movement towards using a cloud computing infrastructure, our organization follows a hybrid approach with…

Distributed, Parallel, and Cluster Computing · Computer Science 2025-07-23 Sunandita Patra , Mehtab Pathan , Mahmoud Mahfouz , Parisa Zehtabi , Wided Ouaja , Daniele Magazzeni , Manuela Veloso

Future mobile networks supporting Internet of Things are expected to provide both high throughput and low latency to user-specific services. One way to overcome this challenge is to adopt network function virtualization and Multi-access…

Networking and Internet Architecture · Computer Science 2019-07-04 Emmanouil Fountoulakis , Qi Liao , Manuel Stein , Nikolaos Pappas

Serverless computing is increasingly popular because of the promise of lower cost and the convenience it provides to users who do not need to focus on server management. This has resulted in the availability of a number of proprietary and…

Performance · Computer Science 2019-12-16 Junfeng Li , Sameer G. Kulkarni , K. K. Ramakrishnan , Dan Li