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A positive working climate is essential in modern software development. It enhances productivity since a satisfied developer tends to deliver better results. Sentiment analysis tools are a means to analyze and classify textual communication…

Software Engineering · Computer Science 2025-02-11 Martin Obaidi , Henrik Holm , Kurt Schneider , Jil Klünder

Peer-review plays a critical role in the scientific writing and publication ecosystem. To assess the efficiency and efficacy of the reviewing process, one essential element is to understand and evaluate the reviews themselves. In this work,…

Computation and Language · Computer Science 2019-03-26 Xinyu Hua , Mitko Nikolov , Nikhil Badugu , Lu Wang

Deep learning has emerged as a powerful machine learning technique that learns multiple layers of representations or features of the data and produces state-of-the-art prediction results. Along with the success of deep learning in many…

Computation and Language · Computer Science 2018-01-31 Lei Zhang , Shuai Wang , Bing Liu

We conduct an inquiry into the sociotechnical aspects of sentiment analysis (SA) by critically examining 189 peer-reviewed papers on their applications, models, and datasets. Our investigation stems from the recognition that SA has become…

The study of public opinion can provide us with valuable information. The analysis of sentiment on social networks, such as Twitter or Facebook, has become a powerful means of learning about the users' opinions and has a wide range of…

Computation and Language · Computer Science 2020-06-08 Nhan Cach Dang , María N. Moreno-García , Fernando De la Prieta

Sentiment analysis (SA) is the automated process of detecting and understanding the emotions conveyed through written text. Over the past decade, SA has gained significant popularity in the field of Natural Language Processing (NLP). With…

Computation and Language · Computer Science 2023-05-25 Karthick Prasad Gunasekaran

This work investigates the application of sampling methods for sentiment analysis on two different highly imbalanced datasets. One dataset contains online user reviews from the cooking platform Epicurious and the other contains comments…

Computation and Language · Computer Science 2021-06-15 Zeeshan Ali Sayyed

Visual Sentiment Analysis aims to understand how images affect people, in terms of evoked emotions. Although this field is rather new, a broad range of techniques have been developed for various data sources and problems, resulting in a…

Computer Vision and Pattern Recognition · Computer Science 2020-05-19 Alessandro Ortis , Giovanni Maria Farinella , Sebastiano Battiato

Today's business ecosystem has become very competitive. Customer satisfaction has become a major focus for business growth. Business organizations are spending a lot of money and human resources on various strategies to understand and…

Computation and Language · Computer Science 2021-10-05 Md. Taufiqul Haque Khan Tusar , Md. Touhidul Islam

Subjectivity detection is the task of identifying objective and subjective sentences. Objective sentences are those which do not exhibit any sentiment. So, it is desired for a sentiment analysis engine to find and separate the objective…

Computation and Language · Computer Science 2017-10-19 Iti Chaturvedi , Soujanya Poria , Erik Cambria

As an important fine-grained sentiment analysis problem, aspect-based sentiment analysis (ABSA), aiming to analyze and understand people's opinions at the aspect level, has been attracting considerable interest in the last decade. To handle…

Computation and Language · Computer Science 2022-11-08 Wenxuan Zhang , Xin Li , Yang Deng , Lidong Bing , Wai Lam

Process mining has gained traction over the past decade and an impressive body of research has resulted in the introduction of a variety of process mining approaches measuring process performance. Having this set of techniques available,…

Performance · Computer Science 2018-04-12 Fredrik Milani , Fabrizio M. Maggi

Internet and the proliferation of smart mobile devices have changed the way information is created, shared, and spreads, e.g., microblogs such as Twitter, weblogs such as LiveJournal, social networks such as Facebook, and instant messengers…

Computation and Language · Computer Science 2017-10-05 Preslav Nakov

Modern technological era has reshaped traditional lifestyle in several domains. The medium of publishing news and events has become faster with the advancement of Information Technology. IT has also been flooded with immense amounts of…

Computation and Language · Computer Science 2020-07-07 Antony Samuels , John Mcgonical

Multimodal sentiment analysis has become an important research area in the field of artificial intelligence. With the latest advances in deep learning, this technology has reached new heights. It has great potential for both application and…

Computation and Language · Computer Science 2023-07-06 Songning Lai , Xifeng Hu , Haoxuan Xu , Zhaoxia Ren , Zhi Liu

Product-related question answering (QA) is an important but challenging task in E-Commerce. It leads to a great demand on automatic review-driven QA, which aims at providing instant responses towards user-posted questions based on diverse…

Computation and Language · Computer Science 2020-08-31 Yang Deng , Wenxuan Zhang , Wai Lam

The widespread use of online review sites over the past decade has motivated businesses of all types to possess an expansive arsenal of user feedback to mark their reputation. Though a significant proportion of purchasing decisions are…

Social and Information Networks · Computer Science 2016-02-24 Azade Nazi , Mahashweta Das , Gautam Das

Social media have been widely exploited to detect and gather relevant information about opinions and events. However, the relevance of the information is very subjective and rather depends on the application and the end-users. In this…

Computer Vision and Pattern Recognition · Computer Science 2019-10-11 Syed Zohaib , Kashif Ahmad , Nicola Conci , Ala Al-Fuqaha

As the e-commerce market continues to expand and online transactions proliferate, customer reviews have emerged as a critical element in shaping the purchasing decisions of prospective buyers. Previous studies have endeavored to identify…

Artificial Intelligence · Computer Science 2023-06-06 Yukyung Lee , Jaehee Kim , Doyoon Kim , Yookyung Kho , Younsun Kim , Pilsung Kang

A sentiment analysis system powered by machine learning was created in this study to improve real-time social network public opinion monitoring. For sophisticated sentiment identification, the suggested approach combines cutting-edge…

Computation and Language · Computer Science 2025-02-25 Arsen Tolebay Nurlanuly