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Rapid increase in internet users along with growing power of online review sites and social media has given birth to sentiment analysis or opinion mining, which aims at determining what other people think and comment. Sentiments or Opinions…

Computation and Language · Computer Science 2016-07-12 Aurangzeb khan , Khairullah khan , Shakeel Ahmad , Fazal Masood Kundi , Irum Tareen , Muhammad Zubair Asghar

Nowadays, internet has changed the world into a global village. Social Media has reduced the gaps among the individuals. Previously communication was a time consuming and expensive task between the people. Social Media has earned fame…

Social and Information Networks · Computer Science 2016-10-20 Saqib Iqbal , Ali Zulqurnain , Yaqoob Wani , Khalid Hussain

Sentiment analysis AKA opinion mining is one of the most widely used NLP applications to identify human intentions from their reviews. In the education sector, opinion mining is used to listen to student opinions and enhance their…

Computation and Language · Computer Science 2023-02-10 Thanveer Shaik , Xiaohui Tao , Christopher Dann , Haoran Xie , Yan Li , Linda Galligan

Sentiment analysis is one of the fastest growing research areas in computer science, making it challenging to keep track of all the activities in the area. We present a computer-assisted literature review, where we utilize both text mining…

Computation and Language · Computer Science 2017-11-22 Mika Viking Mäntylä , Daniel Graziotin , Miikka Kuutila

Social media popularity and importance is on the increase due to people using it for various types of social interaction across multiple channels. This systematic review focuses on the evolving research area of Social Opinion Mining, tasked…

Computation and Language · Computer Science 2021-07-08 Keith Cortis , Brian Davis

Opinion mining, also known as sentiment analysis, is a subfield of natural language processing (NLP) that focuses on identifying and extracting subjective information in textual material. This can include determining the overall sentiment…

Computation and Language · Computer Science 2023-08-08 Nour Eddine Zekaoui , Siham Yousfi , Maryem Rhanoui , Mounia Mikram

Sentiment analysis or opinion mining aims to determine attitudes, judgments and opinions of customers for a product or a service. This is a great system to help manufacturers or servicers know the satisfaction level of customers about their…

Computation and Language · Computer Science 2019-05-17 T. N. T. Tran , L. K. N. Nguyen , V. M. Ngo

Customer reviews represent a very rich data source from which we can extract very valuable information about different online shopping experiences. The amount of the collected data may be very large especially for trendy items (products,…

Computation and Language · Computer Science 2021-04-06 Abdessamad Benlahbib

People use the world wide web heavily to share their experience with entities such as products, services, or travel destinations. Texts that provide online feedback in the form of reviews and comments are essential to make consumer…

Computation and Language · Computer Science 2025-02-07 Ali Erkan , Tunga Gungor

Recommender systems nowadays are playing an important role in the delivery of services and information to users. Sentiment analysis (also known as opinion mining) is the process of determining the attitude of textual opinions, whether they…

Computation and Language · Computer Science 2022-12-27 Fouzi Harrag , Abdulmalik Salman Al-Salman , Alaa Alquahtani

Rapid increase in the volume of sentiment rich social media on the web has resulted in an increased interest among researchers regarding Sentimental Analysis and opinion mining. However, with so much social media available on the web,…

Information Retrieval · Computer Science 2014-10-28 Chetan Kaushik , Atul Mishra

A massive amount of reviews are generated daily from various platforms. It is impossible for people to read through tons of reviews and to obtain useful information. Automatic summarizing customer reviews thus is important for identifying…

Computation and Language · Computer Science 2020-06-02 Pengyuan Li , Lei Huang , Guang-jie Ren

Social media platforms are thriving nowadays, so a huge volume of data is produced. As it includes brief and clear statements, millions of people post their thoughts on microblogging sites every day. This paper represents and analyze the…

Social and Information Networks · Computer Science 2021-08-05 Suchandra Dutta , Dhrubasish Sarkar , Sohom Roy , Dipak K. Kole , Premananda Jana

A general-audience introduction to the area of "sentiment analysis", the computational treatment of subjective, opinion-oriented language (an example application is determining whether a review is "thumbs up" or "thumbs down"). Some…

Computation and Language · Computer Science 2007-05-23 Lillian Lee

Sentiment analysis provides a useful overview of customer review contents. Many review websites allow a user to enter a summary in addition to a full review. Intuitively, summary information may give additional benefit for review sentiment…

Computation and Language · Computer Science 2020-10-30 Sen Yang , Leyang Cui , Jun Xie , Yue Zhang

The field of Argumentation Mining has arisen from the need of determining the underlying causes from an expressed opinion and the urgency to develop the established fields of Opinion Mining and Sentiment Analysis. The recent progress in the…

Information Retrieval · Computer Science 2018-09-20 Anastasios Lytos , Thomas Lagkas , Panagiotis Sarigiannidis , Kalina Bontcheva

Several messages express opinions about events, products, and services, political views or even their author's emotional state and mood. Sentiment analysis has been used in several applications including analysis of the repercussions of…

Computation and Language · Computer Science 2014-06-03 Pollyanna Gonçalves , Matheus Araújo , Fabrício Benevenuto , Meeyoung Cha

In sentiment analysis, the polarities of the opinions expressed on an object/feature are determined to assess the sentiment of a sentence or document whether it is positive/negative/neutral. Naturally, the object/feature is a noun…

Computation and Language · Computer Science 2016-07-15 K Paramesha , K C Ravishankar

Sentiment analysis, a popular technique for opinion mining, has been used by the software engineering research community for tasks such as assessing app reviews, developer emotions in issue trackers and developer opinions on APIs. Past…

Computation and Language · Computer Science 2018-12-27 Achyudh Ram , Meiyappan Nagappan

Whenever human beings interact with each other, they exchange or express opinions, emotions, and sentiments. These opinions can be expressed in text, speech or images. Analysis of these sentiments is one of the popular research areas of…

Information Retrieval · Computer Science 2017-07-06 Souvick Ghosh , Dipankar Das , Tanmoy Chakraborty