Related papers: A Computational Approach to Politeness with Applic…
Computational approach to politeness is the task of automatically predicting and generating politeness in text. This is a pivotal task for conversational analysis, given the ubiquity and challenges of politeness in interactions. The…
We propose a framework for analyzing discourse by combining two interdependent concepts from sociolinguistic theory: face acts and politeness. While politeness has robust existing tools and data, face acts are less resourced. We introduce a…
Politeness plays an important role in regulating communication and enhancing social interactions.Research suggests that people treat interactive systems as social agents and may expect those systems to exhibit polite behavior. We augment…
We present an interpretable neural network approach to predicting and understanding politeness in natural language requests. Our models are based on simple convolutional neural networks directly on raw text, avoiding any manual…
Modeling politeness across cultures helps to improve intercultural communication by uncovering what is considered appropriate and polite. We study the linguistic features associated with politeness across US English and Mandarin Chinese.…
Politeness is a core dimension of human communication, yet its role in human-AI information seeking remains underexplored. We investigate how user politeness behaviour shapes conversational outcomes in a cooking-assistance setting. First,…
Understanding how styles differ across languages is advantageous for training both humans and computers to generate culturally appropriate text. We introduce an explanation framework to extract stylistic differences from multilingual LMs…
Conversational interfaces increasingly rely on human-like dialogue to offer a natural experience. However, relying on dialogue involving multiple exchanges for even simple tasks can overburden users, particularly older adults. In this…
Many socio-linguistic cues are used in conversational analysis, such as emotion, sentiment, and dialogue acts. One of the fundamental cues is politeness, which linguistically possesses properties such as social manners useful in…
Positive feedback via likes and awards is central to online governance, yet which attributes of users' posts elicit rewards -- and how these vary across authors and communities -- remains unclear. To examine this, we combine…
In this work, we aim to analyze how attitude, self-efficacy, and altruism influence effort and active contributions on Wikipedia. We propose a new conceptual model based on the theory of planned behavior and findings from the literature on…
Search systems in online social media sites are frequently used to find information about ongoing events and people. For topics with multiple competing perspectives, such as political events or political candidates, bias in the top ranked…
The notion of face described by Brown and Levinson (1987) has been studied in great detail, but a critical aspect of the framework, that which focuses on how intentions mediate the planning of turns which impose upon face, has received far…
We make two contributions to the study of polite combination in satisfiability modulo theories. The first contribution is a separation between politeness and strong politeness, by presenting a polite theory that is not strongly polite. This…
We describe a computational model of social norms based on identifying values that a certain culture finds desirable such as dignity, generosity and politeness. The model quantifies these values in the form of Culture-Sanctioned Social…
In epistemic community, people are said to be selected on their knowledge contribution to the project (articles, codes, etc.) However, the socialization process is an important factor for inclusion, sustainability as a contributor, and…
We review some recent endeavors and add some new results to characterize and understand underlying mechanisms in Wikipedia (WP), the paradigmatic example of collaborative value production. We analyzed the statistics of editorial activity in…
As political polarization in the United States continues to rise, the question of whether polarized individuals can fruitfully cooperate becomes pressing. Although diversity of individual perspectives typically leads to superior team…
An-ever increasing number of social media websites, electronic newspapers and Internet forums allow visitors to leave comments for others to read and interact. This exchange is not free from participants with malicious intentions, which do…
Over the past century, personality theory and research has successfully identified core sets of characteristics that consistently describe and explain fundamental differences in the way people think, feel and behave. Such characteristics…