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We present a case study of an iterative design process that includes a conversation analyst. We discuss potential benefits of conversation analysis for design, and we describe our strategies for integrating the conversation analyst in the…

Human-Computer Interaction · Computer Science 2007-05-23 Allison Woodruff , Margaret H. Szymanski , Rebecca E. Grinter , Paul M. Aoki

The technical foundations of recommender systems have progressed from collaborative filtering to complex neural models and, more recently, large language models. Despite these technological advances, deployed systems often underserve their…

Information Retrieval · Computer Science 2026-03-10 Kesha Ou , Chenghao Wu , Xiaolei Wang , Bowen Zheng , Wayne Xin Zhao , Weitao Li , Long Zhang , Sheng Chen , Ji-Rong Wen

Today, data guides the decision-making process of most companies. Effectively analyzing and manipulating data at scale to extract and exploit relevant knowledge is a challenging task, due to data characteristics such as its size, the rate…

Software Engineering · Computer Science 2025-03-24 Arianna Dragoni , Alessandro Margara

Data-driven models created by machine learning, gain in importance in all fields of design and engineering. They, have high potential to assist decision-makers in creating novel, artefacts with better performance and sustainability.…

Machine Learning · Computer Science 2024-09-10 Philipp Geyer , Manav Mahan Singh , Xia Chen

Business analytics refers to methods and practices that create value through data for individuals, firms, and organizations. This field is currently experiencing a radical shift due to the advent of deep learning: deep neural networks…

Machine Learning · Computer Science 2019-09-13 Mathias Kraus , Stefan Feuerriegel , Asil Oztekin

It is essential for users to understand what their AI systems can and can't do in order to use them safely. However, the problem of enabling users to assess AI systems with sequential decision-making (SDM) capabilities is relatively…

Artificial Intelligence · Computer Science 2023-10-31 Pulkit Verma , Rushang Karia , Siddharth Srivastava

Educators frequently rely on diagrams to explain complex concepts during lectures, yet creating clear and complete visual representations in real time while simultaneously speaking can be cognitively demanding. Incomplete or unclear…

Human-Computer Interaction · Computer Science 2025-12-03 Suveen Ellawela , Sashenka Gamage , Dinithi Dissanayake

The widespread adoption of algorithmic decision-making systems has brought about the necessity to interpret the reasoning behind these decisions. The majority of these systems are complex black box models, and auxiliary models are often…

Human-Computer Interaction · Computer Science 2022-02-28 Md Naimul Hoque , Klaus Mueller

As the recent financial crisis showed, today there is a strong need to gain "ecological perspective" of all relevant interactions in socio-economic-techno-environmental systems. For this, we suggested to set-up a network of Centers for…

Computers and Society · Computer Science 2015-05-20 Dirk Helbing , Stefano Balietti

Data-trained predictive models see widespread use, but for the most part they are used as black boxes which output a prediction or score. It is therefore hard to acquire a deeper understanding of model behavior, and in particular how…

Today, there is a plethora of software security tools employing visualizations that enable the creation of useful and effective interactive security analyst dashboards. Such dashboards can assist the analyst to understand the data at hand…

Human-Computer Interaction · Computer Science 2020-10-16 Georgios Bakirtzis , Brandon J. Simon , Cody H. Fleming , Carl R. Elks

Large Intelligent Systems are so complex these days that an urgent need for designing such systems in best available way is evolving. Modeling is the useful technique to show a complex real world system into the form of abstraction, so that…

Software Engineering · Computer Science 2011-11-04 Ankit Chaudhary , Jagdish L. Raheja

This paper is preoccupied with the following question: given a (possibly opaque) learning system, how can we understand whether its behaviour adheres to governance constraints? The answer can be quite simple: we just need to "ask" the…

Artificial Intelligence · Computer Science 2021-02-10 Andrea Aler Tubella , Andreas Theodorou , Juan Carlos Nieves

In AI and law, systems that are designed for decision support should be explainable when pursuing justice. In order for these systems to be fair and responsible, they should make correct decisions and make them using a sound and transparent…

Artificial Intelligence · Computer Science 2021-05-17 Cor Steging , Silja Renooij , Bart Verheij

Machine learning based image classification algorithms, such as deep neural network approaches, will be increasingly employed in critical settings such as quality control in industry, where transparency and comprehensibility of decisions…

Machine Learning · Computer Science 2022-03-18 Dennis Müller , Michael März , Stephan Scheele , Ute Schmid

The rapid advancement of AI technology has led to widespread applications of agent systems across various domains. However, the need for detailed architecture design poses significant challenges in designing and operating these systems.…

Software Engineering · Computer Science 2024-08-07 Jingwen Zhou , Qinghua Lu , Jieshan Chen , Liming Zhu , Xiwei Xu , Zhenchang Xing , Stefan Harrer

Modern data analytics underpinned by machine learning techniques has become a key enabler to the automation of data-led decision making. As an important branch of state-of-the-art data analytics, business process predictions are also faced…

Artificial Intelligence · Computer Science 2021-07-22 Chun Ouyang , Renuka Sindhgatta , Catarina Moreira

This is a speculative essay on interface design and artificial intelligence. Recently there has been a surge of attention to chatbots based on large language models, including widely reported unsavory interactions. We contend that part of…

Human-Computer Interaction · Computer Science 2023-05-05 Fernanda Viégas , Martin Wattenberg

This position paper argues that the image processing community should broaden its focus from purely model-centric development to include agentic system design as an essential complementary paradigm. While deep learning has significantly…

Computer Vision and Pattern Recognition · Computer Science 2025-05-23 Jinjin Gu

Interpretable classification models are built with the purpose of providing a comprehensible description of the decision logic to an external oversight agent. When considered in isolation, a decision tree, a set of classification rules, or…

Machine Learning · Computer Science 2019-03-18 Riccardo Guidotti , Salvatore Ruggieri