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We have created a platform for online deliberation called Deme (which rhymes with 'team'). Deme is designed to allow groups of people to engage in collaborative drafting, focused discussion, and decision making using the Internet. The Deme…
This chapter reviews empirical evidence bearing on the design of online forums for deliberative civic engagement. Dimensions of design are defined for different aspects of the deliberation: its purpose, the target population, the…
Designers of online deliberative platforms aim to counter the degrading quality of online debates. Support technologies such as machine learning and natural language processing open avenues for widening the circle of people involved in…
The goal-oriented document-grounded dialogue aims at responding to the user query based on the dialogue context and supporting document. Existing studies tackle this problem by decomposing it into two sub-tasks: knowledge identification and…
Online comments significantly influence users' judgments, yet their presentation, often determined by platform algorithms, can introduce biases, such as anchoring effects, which distort reasoning. While existing research emphasizes…
Readers can have different goals with respect to the text that they are reading. Can these goals be decoded from their eye movements over the text? In this work, we examine for the first time whether it is possible to distinguish between…
The objective of most users for consulting any information database, information warehouse or the internet is to resolve one problem or the other. Available online or offline annotation tools were not conceived with the objective of…
Ineffective meetings due to unclear goals are major obstacles to productivity, yet support for intentionality is surprisingly scant in our meeting and allied workflow technologies. To design for intentionality, we need to understand…
Asynchronous data-driven explanations often fail because the content and presentation are not tailored to the target audience, and they provide limited opportunities for active audience engagement. We present a vision for Contextualized…
Deliberation is a common and natural behavior in human daily life. For example, when writing papers or articles, we usually first write drafts, and then iteratively polish them until satisfied. In light of such a human cognitive process, we…
Image-text matching has been a long-standing problem, which seeks to connect vision and language through semantic understanding. Due to the capability to manage large-scale raw data, unsupervised hashing-based approaches have gained…
Communication has been widely employed to enhance multi-agent collaboration. Previous research has typically assumed delay-free communication, a strong assumption that is challenging to meet in practice. However, real-world agents suffer…
Design choices can be clarified when group interaction software is directed at solving the interaction needs of particular groups that pre-date the groupware. We describe an example: the Deme platform for online deliberation. Traditional…
With machine learning models being increasingly applied to various decision-making scenarios, people have spent growing efforts to make machine learning models more transparent and explainable. Among various explanation techniques,…
Augmented reading systems aim to adapt text presentation to improve comprehension and task performance, yet existing approaches rely heavily on heuristics, opaque data-driven models, or repeated human involvement in the design loop. We…
A well-designed document communicates not only through its words but also through its visual eloquence. Authors utilize aesthetic elements such as colors, fonts, graphics, and layouts to shape the perception of information. Thoughtful…
Goal-oriented proactive dialogue systems are designed to guide user conversations seamlessly towards specific objectives by planning a goal-oriented path. However, previous research has focused predominantly on optimizing these paths while…
To promote constructive discussion of controversial topics online, we propose automatic reframing of disagreeing responses to signal receptiveness to a preceding comment. Drawing on research from psychology, communications, and linguistics,…
Modern interactive visualizations are akin to distributed systems, where user interactions, background data processing, remote requests, and streaming data read and modify the interface at the same time. This concurrency is crucial to…
We investigate the potential of deliberation to create consensus among fully-informed citizens. Our approach relies on two cognitive assumptions: i. citizens need a thinking frame (or perspective) to consider an issue; and ii. citizens…