Related papers: Automated Usability Testing: Analysing Asia Web Si…
The detection of hate speech or toxic content online is a complex and sensitive issue. While the identification itself is highly dependent on the context of the situation, sensitive personal attributes such as age, language, and nationality…
Context: User assistance is generally defined as the guided assistance to a user of a software system in order to help accomplish tasks and enhance user experience. Automated user assistance systems are equipped with online help system that…
Advancement in information system leads organizations to apply e-learning system to train their employees in order to enhance its performance. In this respect, applying web based training will enable the organization to train their…
This research explores the accessibility issues with regard to the e-commerce websites in developing countries, through a study of Sri Lankan hotel websites. A web survey and a web content analysis were conducted as the methods to elicit…
Usability is a key quality attribute of successful software systems. Unfortunately, there is no common understanding of the factors influencing usability and their interrelations. Hence, the lack of a comprehensive basis for designing,…
Web Usage Mining is the application of data mining techniques to web usage log repositories in order to discover the usage patterns that can be used to analyze the users navigational behavior. During the preprocessing stage, raw web log…
Background. Developers use Automated Static Analysis Tools (ASATs) to control for potential quality issues in source code, including defects and technical debt. Tool vendors have devised quite a number of tools, which makes it harder for…
Online hate is a growing concern on many social media platforms and other sites. To combat it, technology companies are increasingly identifying and sanctioning `hateful users' rather than simply moderating hateful content. Yet, most…
GitHub plays a critical role in modern software supply chains, making its security an important research concern. Existing studies have primarily focused on CI/CD automation, collaboration patterns, and community management, while abuse…
Usability evaluation is crucial in human-centered design but can be costly, requiring expert time and user compensation. In this work, we developed a method for synthetic heuristic evaluation using multimodal LLMs' ability to analyze images…
There is an increasing global emphasis on information accessibility, with numerous researchers actively developing automated tools to detect and repair accessibility issues, thereby ensuring that individuals with diverse abilities can…
App reviews reflect various user requirements that can aid in planning maintenance tasks. Recently, proposed approaches for automatically classifying user reviews rely on machine learning algorithms. A previous study demonstrated that…
End-to-end web testing is challenging due to the need to explore diverse web application functionalities. Current state-of-the-art methods, such as WebCanvas, are not designed for broad functionality exploration; they rely on specific,…
This articles surveys the existing literature on the methods currently used by web services to track the user online as well as their purposes, implications, and possible user's defenses. A significant majority of reviewed articles and web…
As digital government platforms become central to public service delivery, understanding citizen assessment is crucial for enhancing usability, trust, and inclusivity. This study investigates citizen satisfaction with the e-government…
Context:The extent of post-release use of software affects the number of faults, thus biasing quality metrics and adversely affecting associated decisions. The proprietary nature of usage data limited deeper exploration of this subject in…
WebAssembly (abbreviated WASM) has emerged as a promising language of the Web and also been used for a wide spectrum of software applications such as mobile applications and desktop applications. These applications, named as WASM…
PHP's dominance in web development is undermined by security challenges: static analysis lacks semantic depth, causing high false positives; dynamic analysis is computationally expensive; and automated vulnerability localization suffers…
Latency and cost of Internet-based services are encouraging the use of application-level caching to continue satisfying users' demands, and improve the scalability and availability of origin servers. Despite its popularity, this level of…
Online harms are a growing problem in digital spaces, putting user safety at risk and reducing trust in social media platforms. One of the most persistent forms of harm is hate speech. To address this, we need tools that combine the speed…