Related papers: Understanding Complex Service Systems Through Diff…
Smart environments integrate Information and Communication Technologies (ICT) into devices, vehicles, buildings and cities to offer an increased quality of life, energy efficiency and economical sustainability. In this perspective, the…
Making cities smarter help improve city services and increase citizens' quality of life. Information and communication technologies (ICT) are fundamental for progressing towards smarter city environments. Smart City software platforms…
Many enterprise software systems supporting IT services are characterised by a need for a high computing capability and resource consumption (Armbrust et al. 2010; Buyya et al. 2008; Ko\c{c}ak et al. 2013). Cloud Computing initiatives have…
This paper argues that IT failures diagnosed as errors at the technical or project management level are often mistakenly pointing to symptoms of failure rather than a project's underlying socio-complexity (complexity resulting from the…
The aim of this review paper is to bring into light a potential area i.e., web services supply chains for research by analyzing the existing state of art in this. It is observed from the review process that there seems to be much less work…
The nature of information security has been, and probably will continue to be, marked by the asymmetric competition of attackers and defenders over the control of an uncertain environment. The reduction of this degree of uncertainty via an…
Advances in science are being sought in newly available opportunities to collect massive quantities of data about complex systems. While key advances are being made in detailed mapping of systems, how to relate this data to solving many of…
This chapter aims to stress the importance of addressing culture when designing and implementing learning analytics services. Learning analytics have been implemented in different countries with the purpose of improving learning and…
Our technologies complexify our environments. Thus, new technologies need to deal with more and more complexity. Several efforts have been made to deal with this complexity using the concept of self-organization. However, in order to…
Knowledge can't be disentangled from people. As AI knowledge systems mine vast volumes of work-related data, the knowledge that's being extracted and surfaced is intrinsically linked to the people who create and use it. When predictive…
Information and Communication Technology (ICT) is being provided to the variety of end-users demands, thereby providing a better and improved management of services is crucial. Therefore, Service Level Agreements (SLAs) are essential and…
Secure orchestration is an important concern in the internet of service. Next to providing the required functionality the composite services must also provide a reasonable level of security in order to protect sensitive data. Thus, the…
The success of new scientific areas can be assessed by their potential for contributing to new theoretical approaches and in applications to real-world problems. Complex networks have fared extremely well in both of these aspects, with…
The flourish of web-based services gave birth to the research area \textit{services computing}, a rapidly-expanding academic community since nearly 20 years ago. Consensus has been reached on a set of representative research problems in…
In this paper we propose a novel approach aimed at building a new class of information system platforms which we call the "Knowledge-work Support Systems" or KwSS. KwSS can play a significant role in enhancing the IS support for knowledge…
Software firms participate in an ecosystem as a part of their innovation strategy to extend value creation beyond the firms boundary. Participation in an open and independent environment also implies the competition among firms with similar…
Society is challenging systems engineers by demanding ever more complex and integrated systems. With the rise of cloud computing and systems-of-systems (including cyber-physical systems) we are entering an era where mission critical…
For traditional modular software systems, "high cohesion, low coupling" is a recommended setting while it remains so for microservice architectures. However, coupling phenomena commonly exist therein which are caused by cross-service calls…
Cross-disciplinary teams increasingly work with high-dimensional scientific datasets, yet fragmented toolchains and limited support for shared exploration hinder collaboration. Prior immersive visualization and analytics research has…
Cloud-native systems represent a significant leap in constructing scalable, large systems, employing microservice architecture as a key element in developing distributed systems through self-contained components. However, the decentralized…