Related papers: Human-Centric Process-Aware Information Systems (H…
The comprehension and adoption of Artificial Intelligence (AI) are beset with practical and ethical problems. This article presents a 5-level AI Capability Assessment Model (AI-CAM) and a related AI Capabilities Matrix (AI-CM) to assist…
With the deepening of digital transformation, business process optimisation has become the key to improve the competitiveness of enterprises. This study constructs a business process optimisation model integrating artificial intelligence…
Advances in wireless communication and signal processing facilitate integrated sensing and communication a compelling technology that intrinsically combines sensing and communication functionalities for the dual purpose exploitation of…
Process automation is a crucial strategy for improving business processes, but little attention has been paid to the effects that automation has once it is operational. This paper addresses this research problem by reviewing the literature…
As AI becomes more common in everyday living, there is an increasing demand for intelligent systems that are both performant and understandable. Explainable AI (XAI) systems aim to provide comprehensible explanations of decisions and…
In human computer interaction (HCI), it is common to evaluate the value of HCI designs, techniques, devices, and systems in terms of their benefit to users. It is less common to discuss the benefit of HCI to computers. Every HCI task allows…
As AI-based clinical decision support (AI-CDS) is introduced in more and more aspects of healthcare services, HCI research plays an increasingly important role in designing for complementarity between AI and clinicians. However, current…
Collaborative human-AI (HAI) teaming combines the unique skills and capabilities of humans and machines in sustained teaming interactions leveraging the strengths of each. In tasks involving regular exposure to novelty and uncertainty,…
Intelligent Process Automation (IPA) is an emerging technology with a primary goal to assist the knowledge worker by taking care of repetitive, routine and low-cognitive tasks. Conversational agents that can interact with users in a natural…
Since the first AI-HRI held at the 2014 AAAI Fall Symposium Series, a lot of the presented research and discussions have emphasized how artificial intelligence (AI) developments can benefit human-robot interaction (HRI). This portrays HRI…
Artificial Intelligence (AI) and Machine Learning have enormous potential to transform businesses and disrupt entire industry sectors. However, companies wishing to integrate algorithmic decisions into their face multiple challenges: They…
In this paper, our aim is to propose a model that helps in the efficient use of an information system by users, within the organization represented by the IS, in order to resolve their decisional problems. In other words we want to aid the…
Human computation systems (HCSs) have been widely adopted in various domains. Their goal is to harness human intelligence to solve computational problems that are beyond the capability of modern computers. One of the most challenging…
Human-data interaction (HDI) presents fundamentally different challenges from traditional data management. HDI systems must meet latency, correctness, and consistency needs that stem from usability rather than query semantics; failing to…
With the advances of AI research, AI has been increasingly adopted in numerous domains, ranging from low-stakes daily tasks such as movie recommendations to high-stakes tasks such as medicine, and criminal justice decision-making.…
Deciding how to distribute work between humans and AI systems is a central challenge in organisational design. Most approaches treat this as a binary choice, yet the operational reality is richer: humans and AI routinely share tasks or take…
Data-driven algorithmic matching systems promise to help human decision makers make better matching decisions in a wide variety of high-stakes application domains, such as healthcare and social service provision. However, existing systems…
While it seems sensible that human-centred artificial intelligence (AI) means centring "human behaviour and experience," it cannot be any other way. AI, I argue, is usefully seen as a relationship between technology and humans where it…
Quantifying the "capability" of a manufacturing process is an important initial step in any quality improvement program. Capability is usually defined in dictionaries as "the ability to carry out a task, to achieve an objective". Process…
Business process management systems from various vendors are used by companies around the globe. Most of these systems allow for the full or partial automation of business processes by ensuring that tasks and data are presented to the right…