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Today, trust has become one of the main concerns of the electronic business in Iran. The role of trust especially in electronic businesses those directly deal with selling physical goods through internet is a lot more evident. Reviewing…
This paper identifies factors that influence Kazakhstan's e-Government portal usage. It determines challenges encountered by citizens while using the portal. Targeted respondents for the web-based questionnaire survey were the citizens of…
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As several countries were experiencing unprecedented economic slowdowns due to the outbreak of COVID-19 pandemic in early 2020, small business enterprises started adapting to digital technologies for business transactions. However, in…
The e-learning is an advanced version of traditional education. It is defined as a way of learning by using the communication mechanisms of modern computer networks and multimedia, including voice, image, and graphics and mechanisms to…
Small and Medium Enterprises (SMEs) are pivotal in the global economy, accounting for over 90% of businesses and 60% of employment worldwide. Despite their significance, SMEs are often disregarded in cybersecurity initiatives, rendering…
While cyber security has become a prominent concept of emerging information governance, the Kingdom of Saudi Arabia has been dealing with severe threats to individual and organizational IT systems for a long time. These risks have recently…
Generative Artificial Intelligence (GenAI) is rapidly becoming embedded in Saudi Arabia's digital transformation under Vision 2030, yet public awareness, adoption, and concerns surrounding these tools remain underexplored. This study…
Large Language Models (LLMs) have demonstrated remarkable capabilities in natural language processing; however, they often struggle to accurately capture and reflect cultural nuances. This research addresses this challenge by focusing on…
This research paper investigates the influence of industry on electronic customer relationship management (e-CRM) performance. A case study approach with two cases was applied to evaluate the influence of e-CRM on customer behavioral and…
With online shopping gaining massive popularity over the past few years, e-commerce platforms can play a significant role in tackling climate change and other environmental problems. In this study, we report that the "attitude-behavior" gap…
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The revolution of internet technology and its usage have led a significant increase in the number of online transactions and electronic data transfer, parallely increased the number of cybercrime incidents around the world. Steady economic…