Related papers: The Unified Logging Infrastructure for Data Analyt…
Logs provide first-hand information for engineers to diagnose failures in large-scale online service systems. Log parsing, which transforms semi-structured raw log messages into structured data, is a prerequisite of automated log analysis…
Social networks are widely used for information consumption and dissemination, especially during time-critical events such as natural disasters. Despite its significantly large volume, social media content is often too noisy for direct use…
On-line social networks have grown quickly over the last few years and nowadays many people use them frequently. Furthermore the emergence of smartphones allows to access these networks any time from any physical location. Among the social…
Logs are critical resources that record events, activities, or messages produced by software applications, operating systems, servers, and network devices. However, consolidating the heterogeneous logs and cross-referencing them is…
Social media is often viewed as a sensor into various societal events such as disease outbreaks, protests, and elections. We describe the use of social media as a crowdsourced sensor to gain insight into ongoing cyber-attacks. Our approach…
Twitter has become one of the main sources of news for many people. As real-world events and emergencies unfold, Twitter is abuzz with hundreds of thousands of stories about the events. Some of these stories are harmless, while others could…
The present work aims to enhance the application logs of an hypothetical infrastructure platform, and to build an App that displays the synthetic data about performance, anomalies and security incidents synthesized in the form of a…
Wide scale interest and adoption of Internet of Things (IoT) technologies is fuelling innovation in the way individuals and even machines can interact to exchange knowledge. One area of particular interest is that of analytics. Ever…
Given the increasing popularity of customer service dialogue on Twitter, analysis of conversation data is essential to understand trends in customer and agent behavior for the purpose of automating customer service interactions. In this…
An important part of the information gathering and data analysis is to find out what people think about, either a product or an entity. Twitter is an opinion rich social networking site. The posts or tweets from this data can be used for…
The exponential growth of social media has created an urgent need for automated systems to analyze unstructured public sentiment in real time. This study compares a traditional Logistic Regression model using TF-IDF features with a deep…
Detecting events by using social media has been an active research problem. In this work, we investigate and compare the performance of two methods for event detection in Twitter by using Apache Storm as the stream processing…
Distributed databases, as the core infrastructure software for internet applications, play a critical role in modern cloud services. However, existing distributed databases frequently experience system failures and performance degradation,…
What tweet features are associated with higher effectiveness in tweets? Through the mining of 122 million engagements of 2.5 million original tweets, we present a systematic review of tweet time, entities, composition, and user account…
Since internet technologies have advanced, one of the primary factors in company development is customer happiness. Online platforms have become prominent places for sharing reviews. Twitter is one of these platforms where customers…
The broad adoption of the web as a communication medium has made it possible to study social behavior at a new scale. With social media networks such as Twitter, we can collect large data sets of online discourse. Social science researchers…
In a separate study, we were interested in understanding people's Q&A habits on Twitter. Finding questions within Twitter turned out to be a difficult challenge, so we considered applying some traditional NLP approaches to the problem. On…
Current generation of Internet-based services are typically hosted on large data centers that take the form of warehouse-size structures housing tens of thousands of servers. Continued availability of a modern data center is the result of a…
With the rapid development of mobile Internet technology and the widespread use of mobile devices, it becomes much easier for people to express their opinions on social media. The openness and convenience of social media platforms provide a…
Modern data centers that provide Internet-scale services are stadium-size structures housing tens of thousands of heterogeneous devices (server clusters, networking equipment, power and cooling infrastructures) that must operate…