Related papers: Analytical Study for Seeking Relation Between Cust…
Knowledge management is a critical challenge for enterprises in today's digital world, as the volume and complexity of data being generated and collected continue to grow incessantly. Knowledge graphs (KG) emerged as a promising solution to…
Entity matching (EM) is a critical step in entity resolution (ER). Recently, entity matching based on large language models (LLMs) has shown great promise. However, current LLM-based entity matching approaches typically follow a binary…
Entity resolution (ER) is the task of identifying records belonging to the same entity (e.g. individual, group) across one or multiple databases. Ironically, it has multiple names: deduplication and record linkage, among others. In this…
The fundamental step in measuring the robustness of a system is the synthesis of the so called Process Map.This is generally based on the user raw data material.Process Maps are of fundamental importance towards the understanding of the…
This research paper investigates the influence of industry on electronic customer relationship management (e-CRM) performance. A case study approach with two cases was applied to evaluate the influence of e-CRM on customer behavioral and…
HRDBMS is a novel distributed relational database that uses a hybrid model combining the best of traditional distributed relational databases and Big Data analytics platforms such as Hive. This allows HRDBMS to leverage years worth of…
The adoption of cloud-based Enterprise Resource Planning (ERP) platforms such as Workday has transformed healthcare operations by integrating financial, supply-chain, and workforce processes into a unified ecosystem. However, traditional…
Product search is one of the most popular methods for customers to discover products online. Most existing studies on product search focus on developing effective retrieval models that rank items by their likelihood to be purchased. They,…
The paper considers enterprise content management (ECM) issues in global heterogeneous distributed computational environment. Present-day enterprises have accumulated a huge data burden. Manipulating with such a bulk becomes an essential…
Customer Relationship Management (CRM) systems are very common in large companies. However, CRM systems are not very common in Small and Medium Enterprises (SMEs). Most SMEs do not implement CRM systems due to several reasons, such as lack…
Public sector organizations are treated in a different manner, as Information technology/information system has become necessity in a highly competitive environment. Importance of information systems is becoming more and more vital as the…
Business Process Management and Operations Research are two research fields that both aim to enhance value creation in organizations. While Business Process Management has historically emphasized on providing precise models, Operations…
Organizations generate vast amounts of interconnected content across various platforms. While language models enable sophisticated reasoning for use in business applications, retrieving and contextualizing information from organizational…
The digital transformation influences business models, processes, and enterprise IT landscape as a whole. Therefore, business-IT alignment is becoming more important than ever before. Enterprise architecture management (EAM) is designed to…
Customer Relationship Management (CRM) with the Web technology provides healthcare organizations the ability to broaden services beyond its usual practices, and thus provides a particular advantageous environment to achieve complex e-health…
Reinforcement learning and classical planning are typically seen as two distinct problems, with differing formulations necessitating different solutions. Yet, when humans are given a task, regardless of the way it is specified, they can…
SAP ERP is one of the most popular information systems supporting various organizational processes, e.g., O2C and P2P. However, the amount of processes and data contained in SAP ERP is enormous. Thus, the identification of the processes…
Peer-to-Peer systems are based on the concept of resources localization and mutualisation in dynamic context. In specific environment such as mobile networks, characterized by high variability and dynamicity of network conditions and…
E-commerce is a kind of shopping by use of the internet. E-commerce, very different from the usual shopping concept, is compatible with today's economic dynamics. E-commerce is becoming an indispensable method with the increase of internet…
Conceptual modelling using the entity relationship (ER) model has been widely used for database design for a long period of time. However, studies indicate that creating a satisfactory relational model representation from an ER model is…