Related papers: Communication Analysis modelling techniques
Modern predictive analytics underpinned by machine learning techniques has become a key enabler to the automation of data-driven decision making. In the context of business process management, predictive analytics has been applied to making…
Business Process Management (BPM) has the potential to help companies manage and reduce their activities' negative social and environmental impacts. However, so far, only limited capabilities for analysing the sustainability impacts of…
We present a joint modeling approach to identify salient discussion points in spoken meetings as well as to label the discourse relations between speaker turns. A variation of our model is also discussed when discourse relations are treated…
Classical approaches like process algebras or labelled transition systems deal with static composition to model non-trivial concurrent or distributed systems; this is not sufficient for systems with dynamic architecture and with variable…
We introduce a method to specify and analyse decentralised dynamic systems; the method is based on the combination of an event-based multi-process system specification approach with a multi-facet analysis approach that considers a reference…
Communication systems to date primarily aim at reliably communicating bit sequences. Such an approach provides efficient engineering designs that are agnostic to the meanings of the messages or to the goal that the message exchange aims to…
We propose a novel database model whose basic structure is a labeled, directed, acyclic graph with a single root, in which the nodes represent the data sets of an application and the edges represent functional relationships among the data…
We propose leveraging cognitive science research on emotions and communication to improve language models for emotion analysis. First, we present the main emotion theories in psychology and cognitive science. Then, we introduce the main…
Distributed software development is more difficult than co-located software development. One of the main reasons is that communication is more difficult in distributed settings. Defined processes and artifacts help, but cannot cover all…
Messages often refer to entities such as people, places and events. Correct identification of the intended reference is an essential part of communication. Lack of shared unique names often complicates entity reference. Shared knowledge can…
In this paper I introduce a framework for modeling temporal communication networks and dynamical processes unfolding on such networks. The framework originates from the realization that there is a meaningful division of temporal…
Previous studies about event-level sentiment analysis (SA) usually model the event as a topic, a category or target terms, while the structured arguments (e.g., subject, object, time and location) that have potential effects on the…
Strategy management analyses are created by business consultants with common analysis frameworks (i.e. comparative analyses) and associated diagrams. We show these can be largely constructed using LLMs, starting with the extraction of…
The objective of this paper is to design performance metrics and respective formulas to quantitatively evaluate the achievement of set objectives and expected outcomes both at the course and program levels. Evaluation is defined as one or…
We present an approach for summarization from multiple documents which report on events that evolve through time, taking into account the different document sources. We distinguish the evolution of an event into linear and non-linear.…
We are faced with data comprised of entities interacting over time: this can be individuals meeting, customers buying products, machines exchanging packets on the IP network, among others. Capturing the dynamics as well as the structure of…
Predictive business process monitoring is concerned with the prediction how a running process instance will unfold up to its completion at runtime. Most of the proposed approaches rely on a wide number of different machine learning (ML)…
Communication in teams is an important but difficult issue. In a Scrum development process, we use the Daily Scrum meetings to inform others about important problems, news and events in the project. When persons are absent due to holiday,…
Networks and network computations have become a primary mathematical tool for analyzing the structure of many kinds of complex systems, ranging from the Internet and transportation networks to biochemical interactions and social networks. A…
We introduce an extractive summarization system for meetings that leverages discourse structure to better identify salient information from complex multi-party discussions. Using discourse graphs to represent semantic relations between the…