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Customer Relationship Management (CRM) with the Web technology provides healthcare organizations the ability to broaden services beyond its usual practices, and thus provides a particular advantageous environment to achieve complex e-health…
The Web technology provides healthcare providers the ability to broaden their services beyond the usual practices, and thus provides a particular advantageous environment to achieve complex e-health goals. This paper discusses how a Web 2.0…
Customer Relationship Management (CRM) within healthcare organization can be viewed as a strategy to attract new customers and retaining them throughout their entire lifetime of relationships. At the same time, the advancement of Web…
With the global increase in online services, there is a paradigm shift from service quality to e-service quality. In order to sustain this strategic change, there is need to measure and evaluate the quality of e-services. Consequently, the…
This study aimed at identifying the issue, challenges and opportunities from the health consumers in Tanzania towards interoperability of electronic health records. Recognizing that we conducted a study to identify the challenges, issues…
Previous studies have shown that health information technologies have a positive impact on health systems. Electronic health record (EHR) systems are one of the most promising applications, demonstrating a positive effect in high income…
The continuously increasing cost of the US healthcare system has received significant attention. Central to the ideas aimed at curbing this trend is the use of technology, in the form of the mandate to implement electronic health records…
mHealth (mobile health) be the blessing of ICT and is probably one of the most prominent services with noticeable effect on the development of healthcare sector. Given the potential benefits mHealth can bring to older people, it is…
This paper delves into the widespread implementation of Electronic Medical Records (EMR) within healthcare facilities across Indonesia. It examines the driving forces behind EMR adoption, particularly the role of government regulations, and…
For the realization of the vision and mission of Healthy Indonesia 2015, we need a health service with a broad and comprehensive scope.To provide health services, it can be realized by creating an integrated information system applications…
Electronic Health Record (EHR) has become an essential tool in the healthcare ecosystem, providing authorized clinicians with patients' health-related information for better treatment. While most developed countries are taking advantage of…
Mobile health (mHealth) applications have become increasingly valuable in preventive healthcare and in reducing the burden on healthcare organizations. The aim of this paper is to investigate the factors that influence user acceptance of…
AI applications are increasingly being introduced into digital health. While technical performance has advanced rapidly, successful deployment mainly depends on consumer attitudes, especially to patient-facing applications. However, most…
People usually seek out varied information to deal with their health problems. However, the large volume of information available may present challenges for the public to distinguish good from suboptimal advice. How to ensure the right…
The concept of local e-Government has become a key factor for delivering services in an efficient, cost effective, transparent and convenient way, in circumstances where a) citizens do not have enough time available to communicate with…
E-Government services offer a great deal of potential to improve government activities and citizen support. However, there is a lack of research covering E-Government services at the local government level, particularly in developing…
Today, almost all banks have adopted ICT as a means of enhancing their banking service quality. These banks provide ICT based electronic service which is also called electronic banking, internet banking or online banking etc to their…
Ubiquitous in-home health monitoring systems have become popular in recent years due to the rise of digital health technologies and the growing demand for remote health monitoring. These systems enable individuals to increase their…
Remote healthcare technology can help tackle societal issues by improving access to quality healthcare services and enhancing diagnoses through in-place monitoring. These services can be implemented through a combination of mobile devices,…
An increasingly aging population and spiraling healthcare costs have made the search for financially viable healthcare models an imperative of this century. The careful and creative application of information technology can play a…