Related papers: Estimating the Prevalence of Deception in Online R…
Consumers increasingly rate, review and research products online. Consequently, websites containing consumer reviews are becoming targets of opinion spam. While recent work has focused primarily on manually identifiable instances of opinion…
Online reviews play a crucial role in deciding the quality before purchasing any product. Unfortunately, spammers often take advantage of online review forums by writing fraud reviews to promote/demote certain products. It may turn out to…
Consumers' purchase decisions are increasingly influenced by user-generated online reviews. Accordingly, there has been growing concern about the potential for posting deceptive opinion spam fictitious reviews that have been deliberately…
Over the last years, online reviews became very important since they can influence the purchase decision of consumers and the reputation of businesses, therefore, the practice of writing fake reviews can have severe consequences on…
Due to the huge commercial interests behind online reviews, a tremendousamount of spammers manufacture spam reviews for product reputation manipulation. To further enhance the influence of spam reviews, spammers often collaboratively post…
The persistence of lying by some consumers in their online posts of experiences with businesses is problematic, and taints the global pool of information that is used for decision making by people that assume they are true accounts of…
Online reviews have become a valuable and significant resource, for not only consumers but companies, in decision making. In the absence of a trusted system, highly popular and trustworthy internet users will be assumed as members of the…
Online Reviews play a vital role in e commerce for decision making. Much of the population makes the decision of which places, restaurant to visit, what to buy and from where to buy based on the reviews posted on the respective platforms. A…
Online consumer reviews reflect the testimonials of real people, unlike advertisements. As such, they have critical impact on potential consumers, and indirectly on businesses. According to a Harvard study (Luca 2011), +1 rise in…
Nowadays, there are a lot of people using social media opinions to make their decision on buying products or services. Opinion spam detection is a hard problem because fake reviews can be made by organizations as well as individuals for…
In the contemporary digital landscape, online reviews have become an indispensable tool for promoting products and services across various businesses. Marketers, advertisers, and online businesses have found incentives to create deceptive…
E-commerce is the fastest-growing segment of the economy. Online reviews play a crucial role in helping consumers evaluate and compare products and services. As a result, fake reviews (opinion spam) are becoming more prevalent and…
Review websites, such as TripAdvisor and Yelp, allow users to post online reviews for various businesses, products and services, and have been recently shown to have a significant influence on consumer shopping behaviour. An online review…
The publication of fake reviews by parties with vested interests has become a severe problem for consumers who use online product reviews in their decision making. To counter this problem a number of methods for detecting these fake…
Deceptive reviews are becoming increasingly common, especially given the increase in performance and the prevalence of LLMs. While work to date has addressed the development of models to differentiate between truthful and deceptive human…
Online reviews are potent sources for industry owners and buyers, however opportunistic people may try to destruct or promote their desired product by publishing fake comments named spam opinion. So far, many models have been developed to…
The lack of large realistic datasets presents a bottleneck in online deception detection studies. In this paper, we apply a data collection method based on social network analysis to quickly identify high-quality deceptive and truthful…
Online reviews significantly impact consumers' decision-making process and firms' economic outcomes and are widely seen as crucial to the success of online markets. Firms, therefore, have a strong incentive to manipulate ratings using fake…
Our paper contributes to the literature recommending approaches to make online reviews more credible and representative. We analyze data from four diverse major online retailers and find that verified customers who are prompted (by an…
Social Networking accounts for a significant chunk of interest among various online activities~\cite{smith2009social}. The proclivity of being social, online, has been ingrained in us so much that we are actively producing content for the…