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There is strong pressure to achieve greater uniformity, standardisation and application of best practices in the service professions, a sector which is growing in presence and importance. At the same time, there is a conflicting demand for…
Recent advancements in commodity server processors have enabled dynamic hardware-based quality-of-service (QoS) enforcement. These features have gathered increasing interest in research communities due to their versatility and wide range of…
Operations and Supply Chain Management (OSCM) has continually evolved, incorporating a broad array of strategies, frameworks, and technologies to address complex challenges across industries. This encyclopedic article provides a…
The problem of ranking is a multi-billion dollar problem. In this paper we present an overview of several production quality ranking systems. We show that due to conflicting goals of employing the most effective machine learning models and…
We review the literature on the nature of quality assurance in the context of comnplex systems developed using iterative and incremental approaches.
Beyond-5G (B5G) and 6G networks are expected to enable more complex industrial services, which often operate according to multi-phase workflows with phase-specific communication requirements. However, current interaction between…
With the fast development of wireless technologies, wireless applications have invaded various areas in people's lives with a wide range of capabilities. Guaranteeing Quality-of-Service (QoS) is the key to the success of those applications.…
Quantum systems have started to emerge as a disruptive technology and enabling platforms - exploiting the principles of quantum mechanics via programmable quantum bits (QuBits) - to achieve quantum supremacy in computing. Academic research,…
Software quality assurance has been a heated topic for several decades, but relatively few analyses were performed on open source software (OSS). As OSS has become very popular in our daily life, many researchers have been keen on the…
Proliferation of cloud computing has revolutionized hosting and delivery of Internet-based application services. However, with the constant launch of new cloud services and capabilities almost every month by both big (e.g., Amazon Web…
Over the past few years, the relevance of the Internet of Things (IoT) has grown significantly and is now a key component of many industrial processes and even a transparent participant in various activities performed in our daily life. IoT…
Cloud monitoring activity involves dynamically tracking the Quality of Service (QoS) parameters related to virtualized resources (e.g., VM, storage, network, appliances, etc.), the physical resources they share, the applications running on…
The current Cloud infrastructure services (IaaS) market employs a resource-based selling model: customers rent nodes from the provider and pay per-node per-unit-time. This selling model places the burden upon customers to predict their job…
The impact of globalization and worldwide competition has forced firms to modify their strategies towards a real time operation with respect to customer's requirements. This behaviour, together with the communication possibilities offered…
This paper presents a tertiary review of software quality measurement research. To conduct this review, we examined an initial dataset of 7,811 articles and found 75 relevant and high-quality secondary analyses of software quality research.…
A Service Level Agreement (SLA) is a formal contract between a service provider and a consumer, representing a crucial instrument to define, manage, and maintain relationships between these two parties. The SLA's ability to define the…
Systems tend to become more and more complex. This has a direct impact on system engineering processes. Two of the most important phases in these processes are requirements engineering and quality assurance. Two significant complexity…
Quality of Service (QoS) is now regarded as a requirement for all networks in managing resources like bandwidth and avoidance of network impairments like packet loss, jitter, and delay. Media transfer or streaming would be virtually…
Technical advances in ubiquitous sensing, embedded computing, and wireless communication are leading to a new generation of engineered systems called cyber-physical systems (CPS). CPS promises to transform the way we interact with the…
Future mobile networks supporting Internet of Things are expected to provide both high throughput and low latency to user-specific services. One way to overcome this challenge is to adopt Network Function Virtualization (NFV) and…