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We consider a Markovian queue subject to Poisson generated catastrophes. Whenever a catastrophe occurs, all customers are forced to abandon the system, the server is rendered inoperative and an exponential repair time is set on. We assume…

Probability · Mathematics 2011-07-13 Olga Boudali , Antonis Economou

This paper studies the equilibrium behavior of customers in the Geo/Geo/1 queueing system with multiple working vacations. The arriving customers decide whether to join or to balk the queueing systems based on the information of the queue…

Probability · Mathematics 2014-04-29 Yang Bixuan , Hou Zhenting , Wu Jinbiao , Liu Zaiming

We consider the problem of customer equilibrium behavior of a single server Markovian queue with dynamic control of the service rate. Customers arrive according a Poisson procedure and the system administrator makes a service rate choice…

Optimization and Control · Mathematics 2018-05-17 Apostolos Burnetas , Yiannis Dimitrakopoulos

Today's queueing network systems are more rapidly evolving and more complex than those of even a few years ago. The goal of this paper is to study customers' behavior in an unobservable Markovian M/M/1 queue where consumers have to choose…

Optimization and Control · Mathematics 2019-01-11 Tesnim Naceur , Yezekael Hayel

Suppose customers need to choose when to arrive to a congested queue with some desired service at the end, provided by a single server that operates only during a certain time interval. We study a model where the customers incur not only…

Probability · Mathematics 2014-06-18 Liron Ravner

We study the problem of strategic choice of arrival time to a single-server queue with opening and closing times when there is uncertainty regarding service speed. A Poisson population of customers choose their arrival time with the goal of…

Probability · Mathematics 2021-01-01 Liron Ravner , Yutaka Sakuma

We investigate the behavior of equilibria in an $M/M/1$ feedback queue where price and time sensitive customers are homogeneous with respect to service valuation and cost per unit time of waiting. Upon arrival, customers can observe the…

Optimization and Control · Mathematics 2022-02-02 Mark Fackrell , Peter Taylor , Jiesen Wang

This paper examines a single-server queueing system that serves both scheduled and strategic walk-in customers. The service discipline follows a first-come, first-served policy, with scheduled customers granted non-preemptive priority. Each…

Probability · Mathematics 2025-02-28 Wathsala Karunarathne , Camiel Koopmans , Jiesen Wang

Strategic customer behavior is strongly influenced by the level of information that is provided to customers. Hence, to optimize the design of queueing systems, many studies consider various versions of the same service model and compare…

Optimization and Control · Mathematics 2019-06-14 Yiannis Dimitrakopoulos , Antonis Economou , Stefanos Leonardos

We consider a queueing facility where customers decide when to arrive. All customers have the same desired arrival time (w.l.o.g.\ time zero). There is one server, and the service times are independent and exponentially distributed. The…

Optimization and Control · Mathematics 2017-09-12 Eliran Sherzer , Yoav Kerner

This paper studies a service system in which arriving customers are provided with information about the delay they will experience. Based on this information they decide to wait for service or to leave the system. Specifically, every…

Probability · Mathematics 2022-08-31 Yoshiaki Inoue , Liron Ravner , Michel Mandjes

This paper analyzes a service system modeled as a single-server queue, in which the service provider aims to dynamically maximize the expected revenue per unit of time. This is achieved by constructing a stochastic gradient descent…

Optimization and Control · Mathematics 2026-03-05 Shreehari Anand Bodas , Harsha Honnappa , Michel Mandjes , Liron Ravner

In this paper, equilibrium strategies and optimal balking strategies of customers in a constant retrial queue with multiple vacations and the $N$-policy under two information levels, respectively, are investigated. We assume that there is…

Probability · Mathematics 2020-05-04 Zhen Wang , Liwei Liu , Yiqiang Q. Zhao

We study the strategic purchasing of priorities in a time-dependent accumulating priority M/G/$1$ queue. We formulate a non-cooperative game in which customers purchase priority coefficients with the goal of reducing waiting costs in…

Computer Science and Game Theory · Computer Science 2017-04-12 Moshe Haviv , Liron Ravner

We consider an M/G/1 queue in which the customers, while waiting in line, may renege from it. We study the Nash equilibrium profile among customers, and show that it is defined by two sequences of thresholds. For each customer, the decision…

Probability · Mathematics 2017-08-22 Eliran Sherzer , Yoav Kerner

We consider a queuing network that opens at a specified time, where customers are non-atomic and belong to different classes. Each class has its own route, and as is typical in the literature, the costs are a linear function of waiting and…

Performance · Computer Science 2025-12-09 Agniv Bandyopadhyay , Sandeep Juneja

We consider a discrete population of users with homogeneous service demand who need to decide when to arrive to a system in which the service rate deteriorates linearly with the number of users in the system. The users have heterogeneous…

Computer Science and Game Theory · Computer Science 2016-05-30 Liron Ravner , Moshe Haviv , Hai L. Vu

Consider a population of customers each of which needs to decide independently when to arrive to a facility that provides a service during a fixed period of time, say a day. This is a common scenario in many service systems such as a bank,…

Computer Science and Game Theory · Computer Science 2021-07-27 Moshe Haviv , Liron Ravner

A multiclass queue with many servers is considered, where customers make a join-or-leave decision upon arrival based on queue length information, without knowing the scheduling policy or the state of other queues. A game theoretic…

Optimization and Control · Mathematics 2015-05-07 Rami Atar , Subhamay Saha

This paper considers a discrete-time single-server queue with a single acceptance period for a Poissonian population of homogeneous customers. Customers are served on a first-come first-served (FCFS) basis, and their service times are…

Probability · Mathematics 2019-06-19 Yutaka Sakuma , Hiroyuki Masuyama , Emiko Fukuda
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