Related papers: ITIL frameworks to ITD Company for improving capab…
This paper details the use of the IT Infrastructure Library Framework (ITIL) for optimising process workflows in the IT Service Centre of Harz University in Wernigerode, Germany, exemplified by the Release Management Process. It is…
In the rapidly evolving global business landscape, the demand for software has intensified competition among organizations, leading to challenges in retaining highly qualified IT members in software organizations. One of the problems faced…
In this paper we represent a new framework for integrated distributed systems. In the proposed framework we have used three parts to increase Satisfaction and Performance of this framework. At first we analyse integrated systems and their…
Actually Information security becomes a very important part for the organization's intangible assets, so level of confidence and stakeholder trusted are performance indicator as successes organization. Since information security has a very…
Security is a hot issue to be discussed, ranging from business activities, correspondence, banking and financial activities; it requires prudence and high precision. Since information security has a very important role in supporting…
Technology organizations continuously invest in professional development, but face difficulties in transferring learning to project practice. This exploratory qualitative study investigates which improvements software engineering…
The performance of Machine Learning (ML) and Deep Learning (DL)-based Intrusion Detection and Prevention Systems (IDS/IPS) is critically dependent on the relevance and quality of the datasets used for training and evaluation. However,…
The increasing frequency, impact, consequence and sophistication of cybersecurity attacks is becoming a strategic concern for boards and executive management of organisations. Consequently, in addition to focusing on productivity and…
As technology and communication advances, more devices (and things) are able to connect to the Internet and talk to each other to achieve a common goal which results in the emergence of the Internet of Things (IoT) era. It is believed that…
The popularity of benefit realization management (BRM) in today's IT-enabled world is fast gaining traction within IT organisations around the world. However, there appears to be limited attention paid to the intra-organisational practice…
This study proposes a conceptual model to link IT capabilities, industry types, and value implications. We attempt to use a contingency analysis to theorize that which types of IT capabilities (e.g., externally-focused, internally-focused,…
Enterprise Architecture (EA) help companies to keep the evolution of their IT architecture aligned with their business evolution using a set of complementary models ranging from vision to infrastructure. In this paper, we explore how such…
The popularisation of applying AI in businesses poses significant challenges relating to ethical principles, governance, and legal compliance. Although businesses have embedded AI into their day-to-day processes, they lack a unified…
Information and Communication Technologies (ICT) has practically penetrated into all spheres of life. Therefore a closer look at the impact of ICT in public financial management and performance is highly justified. Public finance is defined…
Actually Information security becomes a very important part for the organization's intangible assets, so level of confidence and stakeholder trusted are performance indicator as successes organization. Since information security has a very…
The IT Service Management (ITSM) industry has defined processes as best practices in the widely-accepted IT Infrastructure Library (ITIL) framework. However, studies on the measurement of ITSM process improvement are scant. Our research…
In this paper we represent a new framework for integrated distributed and reliable systems. In the proposed framework we have used three parts to increase Satisfaction and Performance of this framework. At first we analyze previous…
Information systems (IS) are widely used in organisations to improve business performance. The steady progression in improving technologies like artificial intelligence (AI) and the need of securing future success of organisations lead to…
This paper presents concepts and methods to support preparing software and system releases to production. Keywords: Operational Readiness Review, ORR, IT Services, IT Operations, ITIL, Process Engineering, Reliability, Availability,…
The increasing pressure within VUCA (volatility, uncertainty, complexity and ambiguity) driven environments causes traditional, plan-driven Systems Engineering approaches to no longer suffice. Agility is then changing from a "nice-to-have"…