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In most service systems, the servers are humans who desire to experience a certain level of idleness. In call centers, this manifests itself as the call avoidance behavior, where servers strategically adjust their service rate to strike a…

Probability · Mathematics 2025-05-28 Burak Büke , Goncalo dos Reis , Vadim Platonov

Modern Internet services, such as those at Google, Yahoo!, and Amazon, handle billions of requests per day on clusters of thousands of computers. Because these services operate under strict performance requirements, a statistical…

Machine Learning · Statistics 2011-04-18 Charles Sutton , Michael I. Jordan

We consider a single large language model (LLM) server that serves a heterogeneous stream of queries belonging to $N$ distinct task types. Queries arrive according to a Poisson process, and each type occurs with a known prior probability.…

Machine Learning · Computer Science 2026-01-16 Emre Ozbas , Melih Bastopcu

We consider an M/M/1 feedback queue in which service attempts may fail, requiring the customer to rejoin the queue. Arriving customers act strategically, deciding whether to join the queue based on a threshold strategy that depends on the…

Probability · Mathematics 2025-07-16 Peter Taylor , Jiesen Wang

Many stochastic systems have arrival processes that exhibit clustering behavior. In these systems, arriving entities influence additional arrivals to occur through self-excitation of the arrival process. In this paper, we analyze an…

Probability · Mathematics 2018-05-10 Andrew Daw , Jamol Pender

Motivated by demand prediction for the custodial prison population in England and Wales, this paper describes an approach to the study of service systems using infinite server queues, where the system has non-empty initial state and the…

Applications · Statistics 2023-02-23 Nikki Sonenberg , Victoria Volodina , Peter G. Challenor , Jim Q. Smith

Recently, strategic games inspired by Schelling's influential model of residential segregation have been studied in the TCS and AI literature. In these games, agents of k different types occupy the nodes of a network topology aiming to…

Computer Science and Game Theory · Computer Science 2024-03-15 Lata Narayanan , Yasaman Sabbagh , Alexandros A. Voudouris

A "scheduled" arrival process is one in which the n th arrival is scheduled for time n, but instead occurs at a different time. The difference between the scheduled time and the arrival time is called the perturbation. The sequence of…

Probability · Mathematics 2021-02-16 V. F. Araman , H. Chen , P. W. Glynn , L. Xia

In this paper, we present a queueing model for quantum communication networks, a rapidly growing field of research inspired by its technological promise and recent experimental successes. The model consists of a primary queue and a service…

Probability · Mathematics 2024-12-23 Karim S. Elsayed , Olga Izyumtseva , Wasiur R. KhudaBukhsh , Amr Rizk

We consider optimal control of a stochastic network,where service is controlled to prevent buffer overflow. We use a risk-sensitive escape time criterion, which in comparison to the ordinary escape time criteria heavily penalizes exits…

Probability · Mathematics 2007-05-23 Rami Atar , Paul Dupuis , Adam Shwartz

We consider a point process $i+\xi_i$, where $i\in \bZ$ and the $\xi_{i}$'s are i.i.d. random variables with variance $\sigma^{2}$. This process, with a suitable rescaling of the distribution of $\xi_i$'s, converges to the Poisson process…

Probability · Mathematics 2009-02-11 G. Guadagni , S. Ndreca , B. Scoppola

This paper analyzes a service system modeled as a single-server queue, in which the service provider aims to dynamically maximize the expected revenue per unit of time. This is achieved by constructing a stochastic gradient descent…

Optimization and Control · Mathematics 2026-03-05 Shreehari Anand Bodas , Harsha Honnappa , Michel Mandjes , Liron Ravner

This paper studies the problem of congestion control and scheduling in ad hoc wireless networks that have to support a mixture of best-effort and real-time traffic. Optimization and stochastic network theory have been successful in…

Networking and Internet Architecture · Computer Science 2009-12-13 Juan Jose Jaramillo , R. Srikant

A collection of $k$ mobile agents is arbitrarily deployed in the edges of a directed torus network where agents perpetually move to the successor edge. Each node has a switch that allows one agent of the two incoming edges to pass to its…

Data Structures and Algorithms · Computer Science 2021-09-03 Oscar Morales-Ponce , Burkhard Englert , Mehrdad Aliasgari

This paper considers a population process on a dynamically evolving graph, which can be alternatively interpreted as a queueing network. The queues are of infinite-server type, entailing that at each node all customers present are served in…

Probability · Mathematics 2020-01-01 Michel Mandjes , Nicos Starreveld , René Bekker

Consider a distribution of citizens in an urban area in which some services (supermarkets, post offices...) are present. Each citizen, in order to use a service, spends an amount of time which is due both to the travel time to the service…

Optimization and Control · Mathematics 2008-11-13 Gianluca Crippa , Chloé Jimenez , Aldo Pratelli

We study a passenger-taxi double-ended queue with impatient passengers and two-point matching time in this paper. The system considered in this paper is different from those considered in the existing literature, which fully considers the…

Probability · Mathematics 2021-01-29 Zhen Wang , Cheryl Yang , Liwei Liu , Yiqiang Q. Zhao

In this note, we apply Stein's method to analyze the performance of general load balancing schemes in the many-server heavy-traffic regime. In particular, consider a load balancing system of $N$ servers and the distance of arrival rate to…

Probability · Mathematics 2020-04-28 Xingyu Zhou , Ness Shroff

Multi-server queueing systems describe situations in which users require service from multiple parallel servers. Examples include check-in lines at airports, waiting rooms in hospitals, queues in contact centers, data buffers in wireless…

Probability · Mathematics 2019-07-30 Johan S. H. van Leeuwaarden , Britt W. J. Mathijsen , Bert Zwart

In this paper, we study a controllable tandem queueing system consisting of two nodes and a controller, in which customers arrive according to a Poisson process and must receive service at both nodes before leaving the system. A decision…

Probability · Mathematics 2015-04-07 Liu Zaiming , Chen Gang , Wu Jinbiao
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