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This paper, framed in a vast investigation, describes the application of techniques and methodologies in Organizational Engineering connected to the associated risk to the processes developed in an Emergency Service of an important…
Models are fundamentally crucial to many scientific fields, including software engineering, systems engineering, enterprise modeling, and business modeling. This paper focuses on diagrammatic conceptual modeling, as opposed to mathematical…
Business process management (BPM) and accompanying systems aim at enabling enterprises to become adaptive. In spite of the dependency of enterprises on secure business processes, BPM languages and techniques provide only little support for…
By adequate employing of complex event processing (CEP), valuable information can be extracted from the underlying complex system and used in controlling and decision situations. An example application area is management of IT systems for…
The thesis discusses topics related to the development of business process management systems. Business process management systems have evolved on the basis of workflow management systems through incremental inclusion of standard…
The development of Machine Learning (ML) based systems is complex and requires multidisciplinary teams with diverse skill sets. This may lead to communication issues or misapplication of best practices. Process models can alleviate these…
In an environment where employees and their experience are of central value to the company, human resources management (HRM) represents a significant aspect of business efficiency. In this paper we present a model of an HRM information…
The aim of this paper is to propose a rigorous and complete design framework for complex system based on system engineering (SE) principles. The SE standard EIA-632 is used to guide the approach. Within this framework, two aspects are…
Nowadays, there are many problems in the Enterprise Resource Planning (ERP) implemented in the majority of hospitals in Morocco such as the difficulty of adaptation by the different users, the lack of several functionalities, errors that…
In the realm of Business Process Management (BPM), process modeling plays a crucial role in translating complex process dynamics into comprehensible visual representations, facilitating the understanding, analysis, improvement, and…
In Business Process Management (BPM), process modelling has been solved in various ways. However, there are no commonly accepted modelling tools (languages). Some of them are criticized for their inability to capture both the lifecycle,…
Existing procedures for model validation have been deemed inadequate for many engineering systems. The reason of this inadequacy is due to the high degree of complexity of the mechanisms that govern these systems. It is proposed in this…
Analysing the development process for an ERP solution, in our case SAP, is one of the most critical processes in implementing standard software packages. Modelling of the proposed system can facilitate the development of enterprise systems…
In this paper, we discuss an approach to system requirements engineering, which is based on using models of the responsibilities assigned to agents in a multi-agency system of systems. The responsibility models serve as a basis for…
Because of the speed, flexibility, and efficiency that it offers, the Internet has become the means for conducting growing numbers of transactions between suppliers and large international corporations. In this way, the Internet has opened…
Microservices are quite widely impacting on the software industry in recent years. Rapid evolution and continuous deployment represent specific benefits of microservice-based systems, but they may have a significant impact on non-functional…
The need for Emergency Management continually grows as the population and exposure to catastrophic failures increase. The ability to offer appropriate services at these emergency situations can be tackled through group communication…
Operations research (OR) approaches have been increasingly applied to model the resilience of a system to surprise events. In order to model a surprise event, one must have an understanding of its characteristics, which then become…
This study introduces another application of software engineering tools, conceptual modeling, which can be applied to other fields of research. One way to strengthen the relationship between software engineering and other fields is to…
This paper is based on a case study of an IT organization in a large, US-based healthcare provider, and develops simluation models to identify areas for performance improvement. These organizations are often grouped into departments by…