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Conventional approaches to personalized dialogue generation typically require a large corpus, as well as predefined persona information. However, in a real-world setting, neither a large corpus of training data nor persona information are…
We address the problem of language model customization in applications where the ASR component needs to manage domain-specific terminology; although current state-of-the-art speech recognition technology provides excellent results for…
Recently, utilizing deep neural networks to build the opendomain dialogue models has become a hot topic. However, the responses generated by these models suffer from many problems such as responses not being contextualized and tend to…
This paper analyzes some speed and performance improvement methods of Transformer architecture in recent years, mainly its application in dedicated model training. The dedicated model studied here refers to the open domain persona-aware…
In dialogue generation, the naturalness of responses is crucial for effective human-machine interaction. Personalized response generation poses even greater challenges, as the responses must remain coherent and consistent with the user's…
People speak at different levels of specificity in different situations. Depending on their knowledge, interlocutors, mood, etc.} A conversational agent should have this ability and know when to be specific and when to be general. We…
We investigate the task of building open domain, conversational dialogue systems based on large dialogue corpora using generative models. Generative models produce system responses that are autonomously generated word-by-word, opening up…
Many practical applications of dialogue technology require the generation of responses according to a particular developer-specified persona. While a variety of personas can be elicited from recent large language models, the opaqueness and…
Goal oriented dialogue systems have become a prominent customer-care interaction channel for most businesses. However, not all interactions are smooth, and customer intent misunderstanding is a major cause of dialogue failure. We show that…
Discourse processing suffers from data sparsity, especially for dialogues. As a result, we explore approaches to build discourse structures for dialogues, based on attention matrices from Pre-trained Language Models (PLMs). We investigate…
Scarcity of training data for task-oriented dialogue systems is a well known problem that is usually tackled with costly and time-consuming manual data annotation. An alternative solution is to rely on automatic text generation which,…
Recently, the topic-grounded dialogue (TGD) system has become increasingly popular as its powerful capability to actively guide users to accomplish specific tasks through topic-guided conversations. Most existing works utilize side…
Conversational recommender systems have attracted immense attention recently. The most recent approaches rely on neural models trained on recorded dialogs between humans, implementing an end-to-end learning process. These systems are…
Generating complex multi-turn goal-oriented dialogue agents is a difficult problem that has seen a considerable focus from many leaders in the tech industry, including IBM, Google, Amazon, and Microsoft. This is in large part due to the…
Controllable text generation is an appealing but challenging task, which allows users to specify particular attributes of the generated outputs. In this paper, we propose a controllable dialogue generation model to steer response generation…
Humans continuously adapt their style and language to a variety of domains. However, a reliable definition of `domain' has eluded researchers thus far. Additionally, the notion of discrete domains stands in contrast to the multiplicity of…
Sentence function is an important linguistic feature indicating the communicative purpose in uttering a sentence. Incorporating sentence functions into conversations has shown improvements in the quality of generated responses. However, the…
Recent open-domain dialogue models have brought numerous breakthroughs. However, building a chat system is not scalable since it often requires a considerable volume of human-human dialogue data, especially when enforcing features such as…
While recent advances in language modeling have resulted in powerful generation models, their generation style remains implicitly dependent on the training data and can not emulate a specific target style. Leveraging the generative…
Deep latent variable models have been shown to facilitate the response generation for open-domain dialog systems. However, these latent variables are highly randomized, leading to uncontrollable generated responses. In this paper, we…