Related papers: Daily Deals: Prediction, Social Diffusion, and Rep…
Daily deals sites such as Groupon offer deeply discounted goods and services to tens of millions of customers through geographically targeted daily e-mail marketing campaigns. In our prior work we observed that a negative side effect for…
Groupon has become the latest Internet sensation, providing daily deals to customers in the form of discount offers for restaurants, ticketed events, appliances, services, and other items. We undertake a study of the economics of daily…
In the last four years, daily deals have emerged from nowhere to become a multi-billion dollar industry world-wide. Daily deal sites such as Groupon and Livingsocial offer products and services at deep discounts to consumers via email and…
Social Networking accounts for a significant chunk of interest among various online activities~\cite{smith2009social}. The proclivity of being social, online, has been ingrained in us so much that we are actively producing content for the…
Daily deals platforms such as Amazon Local, Google Offers, GroupOn, and LivingSocial have provided a new channel for merchants to directly market to consumers. In order to maximize consumer acquisition and retention, these platforms would…
We present a study of the group purchasing behavior of daily deals in Groupon and LivingSocial and introduce a predictive dynamic model of collective attention for group buying behavior. In our model, the aggregate number of purchases at a…
Social media has changed the landscape of marketing and consumer research as the adoption and promotion of businesses is becoming more and more dependent on how the customers are interacting and feeling about the business on platforms like…
The impact of ratings on a restaurant plays a major role in attracting future customers to that restaurant. The word of mouth has been systematically replaced with the online reviews. It gives a sense of satisfaction for people to know…
In the era of Big Data and Social Computing, the role of customer reviews and ratings can be instrumental in predicting the success and sustainability of businesses. In this paper, we show that, despite the apparent subjectivity of user…
Yelp has served and will continue to serve as a data-driven application. Yelp has published a dataset containing business information, reviews, user information, and check-in information. This paper will examine this dataset to provide…
Yelp ratings are often viewed as a reputation metric for local businesses. In this paper we study how Yelp ratings evolve over time. Our main finding is that on average the first ratings that businesses receive overestimate their eventual…
To choose restaurants and coffee shops, people are increasingly relying on social-networking sites. In a popular site such as Foursquare or Yelp, a place comes with descriptions and reviews, and with profile pictures of people who frequent…
Review websites, such as TripAdvisor and Yelp, allow users to post online reviews for various businesses, products and services, and have been recently shown to have a significant influence on consumer shopping behaviour. An online review…
Consumers' purchase decisions are increasingly influenced by user-generated online reviews. Accordingly, there has been growing concern about the potential for posting "deceptive opinion spam" -- fictitious reviews that have been…
Partnering with a large online retailer, we consider the problem of sending daily personalized promotions to a userbase of over 20 million customers. We propose an efficient policy for determining, every day, the promotion that each…
Yelp is one of the largest online searching and reviewing systems for kinds of businesses, including restaurants, shopping, home services et al. Analyzing the real world data from Yelp is valuable in acquiring the interests of users, which…
This thesis can be categorized under the Influencer Marketing industry with respect to social media initiatives. Influencer marketing is a modern tactic used by brands to enhance their visibility to their target audience by using the…
The proliferation of mobile handheld devices in combination with the technological advancements in mobile computing has led to a number of innovative services that make use of the location information available on such devices. Traditional…
Online marketplaces, search engines, and databases employ aggregated social information to rank their content for users. Two ranking heuristics commonly implemented to order the available options are the average review score and item…
The United Nations Consumer Protection Guidelines lists "access ... to adequate information ... to make informed choices" as a core consumer protection right. However, problematic online reviews and imperfections in algorithms that detect…