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Knowledge Management is a global process in companies. It includes all the processes that allow capitalization, sharing and evolution of the Knowledge Capital of the firm, generally recognized as a critical resource of the organization.…

Artificial Intelligence · Computer Science 2010-08-26 Nada Matta , Oswaldo Castillo

Knowledge Management (KM) is a relatively new phenomenon that appears in the field of Public Sector Organizations (PSO) bringing new paradigms of organizational management, challenges, risks and opportunities for its implementation,…

Computers and Society · Computer Science 2016-10-03 Pérez López-Portillo , Héctor , Vázquez González , Edgar René , Romero Hidalgo , Jorge Alberto

The notions of knowledge and its management have been at the core of the information systems (IS) field almost since its inception. Knowledge has been viewed in several ways in the prior literature, including as a state of mind, an object,…

Digital Libraries · Computer Science 2018-05-15 Peng Huang , Atreyi Kankanhalli , Harris Kyriakou , Rajiv Sabherwal

Every business needs knowledge about their competitors to survive better. One of the information repositories is web. Retrieving Specific information from the web is challenging. An Ontological model is developed to capture specific…

Information Retrieval · Computer Science 2011-09-07 A. Martin , D. Maladhy , V. Prasanna Venkatesan

Business Intelligence and Analytics (BI&A) is the process of extracting and predicting business-critical insights from data. Traditional BI focused on data collection, extraction, and organization to enable efficient query processing for…

Artificial Intelligence · Computer Science 2017-04-12 Quoc Duy Vo , Jaya Thomas , Shinyoung Cho , Pradipta De , Bong Jun Choi , Lee Sael

Information systems usually show as a particular point of failure the vagueness between user search terms and the knowledge orders of the information space in question. Some kind of guided searching therefore becomes more and more important…

Information Retrieval · Computer Science 2014-06-02 Peter Mutschke , Andrea Scharnhorst , Christophe Guéret , Philipp Mayr , Preben Hansen , Aida Slavic

Optimal information and knowledge management is crucial for organizations to achieve their objectives efficiently. As a rare and valuable resource, effective knowledge management provides a strategic advantage and has become a key…

Computers and Society · Computer Science 2024-06-19 Saman Foroutani , Nasim Fahimian , Reyhaneh Jalalinejad , Morteza Hezarkhani , Samaneh Mahmoudi , Behrooz Gharleghi

The in-depth analysis of human behavior has been increasingly recognized as a crucial means for disclosing interior driving forces, causes and impact on businesses in handling many challenging issues. The modeling and analysis of behaviors…

Social and Information Networks · Computer Science 2020-07-31 Longbing Cao

Modern commercial organisations are facing pressures which have caused them to lose personnel. When they lose people, they also lose their knowledge. Organisations also have to cope with the internationalisation of business forcing…

Human-Computer Interaction · Computer Science 2007-05-23 Paul Hildreth , Chris Kimble , Peter Wright

Modern enterprises are increasingly driven by the DATA+AI paradigm, in which Database Management Systems (DBMSs) and Large Language Models (LLMs) have become two foundational infrastructures powering a wide range of industrial and business…

Databases · Computer Science 2025-07-28 Zhengtong Yan , Gongsheng Yuan , Qingsong Guo , Jiaheng Lu

Business Processes, i.e., a set of coordinated tasks and activities to achieve a business goal, and their continuous improvements are key to the operation of any organization. In banking, business processes are increasingly dynamic as…

Computers and Society · Computer Science 2020-09-30 Shahabodin Khadivi Zand

Companies that develop software have a pressure from customers to deliver better solutions, and to deliver solutions faster and cheaper. Many researchers have worked with suggestions on how to improve the development process; software…

Software Engineering · Computer Science 2019-03-29 Torgeir Dingsøyr

Islamic banks being commercial entities strive to earn profit within shariah ambit. Therefore, they seem to be basing themselves upon two knowledge streams namely i) Islamic jurisprudence principles, and ii) banking principles. Islamic…

General Finance · Quantitative Finance 2020-02-18 Adnan Malik , Karim Ullah , Shakir Ullah

The organizational knowledge is one of the most important and valuable assets of organizations. In such environment, organizations with broad, specialized and up-to-date knowledge, adequately using knowledge resources, will be more…

Other Computer Science · Computer Science 2012-06-18 Ali Jarrahi , Mohammad Reza Kangavari

A research division plays an important role of driving innovation in an organization. Drawing insights, following trends, keeping abreast of new research, and formulating strategies are increasingly becoming more challenging for both…

Designing and implementing comprehensive IT-based support environments for KM in organizations is fraught with many problems. Solving them requires intimate knowledge about the information usage in knowledge works and the scopes of…

Digital Libraries · Computer Science 2011-12-23 Arijit Laha

In today's world, banks use artificial intelligence to optimize diverse business processes, aiming to improve customer experience. Most of the customer-related tasks can be categorized into two groups: 1) local ones, which focus on a…

The knowledge base paradigm aims to express domain knowledge in a rich formal language, and to use this domain knowledge as a knowledge base to solve various problems and tasks that arise in the domain by applying multiple forms of…

Artificial Intelligence · Computer Science 2016-07-06 Pieter Van Hertum , Ingmar Dasseville , Gerda Janssens , Marc Denecker

Business process modeling is used by most organizations as an essential framework for ensuring efficiency and effectiveness of the work and workflow performed by its employees and for ensuring the alignment of such work with its strategic…

Computation and Language · Computer Science 2025-07-25 Aline Belloni , Patrick Prieur

In recent years, Knowledge Management Systems (KMS) have drawn remarkable attention. However, there is no common understanding of how a knowledge management system should look like or where the corresponding research should be directed at.…

Other Computer Science · Computer Science 2020-04-22 Omar S. Al-Kadi