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The main target of this paper is to present the Markov chain C that, not giving explicitly the queue lengths stationary probabilities, has the necessary information to its determination for open networks of queues with several classes of…

Probability · Mathematics 2021-10-19 Manuel Alberto M. Ferreira

In this paper, we discuss an interesting but challenging bilateral stochastically matching problem: A more general matched queue with matching batch pair (m, n) and two types (i.e., types A and B) of impatient customers, where the arrivals…

Probability · Mathematics 2021-03-22 Heng-Li Liu , Quan-Lin Li , Chi Zhang

A queue is required when a service provider is not able to handle jobs arriving over the time. In a highly flexible and dynamic environment, some jobs might demand for faster execution at run-time especially when the resources are limited…

Performance · Computer Science 2015-03-24 Yash Gupta , Kamalakar Karlapalem

In this paper, we study the $G/\mathit{GI}/N$ queue in the Halfin--Whitt regime. Our first result is to obtain a deterministic fluid limit for the properly centered and scaled number of customers in the system which may be used to provide a…

Probability · Mathematics 2009-12-16 Josh Reed

There are $n$ queues, each with a single server. Customers arrive in a Poisson process at rate $\lambda n$, where $0<\lambda<1$. Upon arrival each customer selects $d\geq2$ servers uniformly at random, and joins the queue at a least-loaded…

Probability · Mathematics 2007-05-23 Malwina J. Luczak , Colin McDiarmid

We consider a discrete-time system comprising a first-come-first-served queue, a non-preemptive server, and a stationary non-work-conserving scheduler. New tasks enter the queue according to a Bernoulli process with a pre-specified arrival…

Applications · Statistics 2020-08-05 Michael Lin , Nuno C. Martins , Richard J. La

A FORTRAN program to simulate the operation of infinite servers queues is presented in this work. Poisson arrivals processes are considered but not only. For many parameters of interest in queuing systems study or application, either there…

Performance · Computer Science 2021-10-20 Manuel Alberto M. Ferreira

Two networks of queues models, presented initially by Jackson, in the open case, and Gordon and Newell, in the closed case, stochastic processes are presented and studied in some of their details and problems. The service times are…

Probability · Mathematics 2021-10-19 Manuel Alberto M. Ferreira

Overlap times have been studied as a way of understanding the time of interaction between customers in a service facility. Most of the previous analysis relies on the single jump assumption for arrivals, which implies the queue increases by…

Probability · Mathematics 2023-02-16 Sergio D Palomo , Jamol Pender

We investigate Markovian queues that are examined by a controller at random times determined by a Poisson process. Upon examination, the controller sets the service speed to be equal to the minimum of the current number of customers in the…

Performance · Computer Science 2023-03-30 R. Núñez-Queija , B. J. Prabhu , J. A. C. Resing

In the present work we study Bayesian nonparametric inference for the continuous-time M/G/1 queueing system. In the focus of the study is the unobservable service time distribution. We assume that the only available data of the system are…

Statistics Theory · Mathematics 2017-09-22 Cornelia Wichelhaus , Moritz von Rohrscheidt

The prospect of combining human operators and virtual agents (bots) into an effective hybrid system that provides proper customer service to clients is promising yet challenging. The hybrid system decreases the customers' frustration when…

Artificial Intelligence · Computer Science 2022-09-13 Yaniv Oshrat , Yonatan Aumann , Tal Hollander , Oleg Maksimov , Anita Ostroumov , Natali Shechtman , Sarit Kraus

Motivated by applications that involve setting proper staffing levels for multi-server queueing systems with batch arrivals, we present a thorough study of the queue-length process $\{Q(t); t \geq 0\}$, departure process $\{D(t); t \geq…

Probability · Mathematics 2022-06-20 Andrew Daw , Brian Fralix , Jamol Pender

We analyze a tandem network of polling queues with two product types and two stations. We assume that external arrivals to the network follow a Poisson process, and service times at each station are exponentially distributed. For this…

Performance · Computer Science 2021-05-25 Ravi Suman , Ananth Krishnamurthy

A discrete-time decentralized routing problem in a service system consisting of two service stations and two controllers is investigated. Each controller is affiliated with one station. Each station has an infinite size buffer. Exogenous…

Systems and Control · Computer Science 2014-09-04 Yi Ouyang , Demosthenis Teneketzis

This paper presents a heavy traffic analysis of the behavior of multi-class acyclic queueing networks in which the customers have deadlines. We assume the queueing system consists of J stations, and there are K different customer classes.…

Probability · Mathematics 2016-09-07 Lukasz Kruk , John Lehoczky , Steven Shreve , Shu-Ngai Yeung

Completeness of a dynamic priority scheduling scheme is of fundamental importance for the optimal control of queues in areas as diverse as computer communications, communication networks, supply chains and manufacturing systems. Our first…

Performance · Computer Science 2018-04-11 Manu K. Gupta , N. Hemachandra , J. Venkateswaran

In continuous time, customers arrive at random. Each waits until one of $c$ servers is available; each thereafter departs at random. The distribution of maximum line length of idle customers was studied over 25 years ago. We revisit two…

History and Overview · Mathematics 2019-04-09 Steven Finch

We study the problem of assigning $K$ identical servers to a set of $N$ parallel queues in a time-slotted queueing system. The connectivity of each queue to each server is randomly changing with time; each server can serve at most one queue…

Optimization and Control · Mathematics 2015-03-19 Hassan Halabian , Ioannis Lambadaris , Yannis Viniotis , Chung-Horng Lung

We study the problem of strategic choice of arrival time to a single-server queue with opening and closing times when there is uncertainty regarding service speed. A Poisson population of customers choose their arrival time with the goal of…

Probability · Mathematics 2021-01-01 Liron Ravner , Yutaka Sakuma