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The integration of dialogue agents into the sales domain requires a deep understanding of how these systems interact with users possessing diverse personas. This study explores the influence of user personas, defined using the Myers-Briggs…

Computation and Language · Computer Science 2025-04-28 Sijia Cheng , Wen-Yu Chang , Yun-Nung Chen

Task-oriented dialogue systems (TDSs) are assessed mainly in an offline setting or through human evaluation. The evaluation is often limited to single-turn or is very time-intensive. As an alternative, user simulators that mimic user…

Computation and Language · Computer Science 2023-11-06 Weiwei Sun , Shuyu Guo , Shuo Zhang , Pengjie Ren , Zhumin Chen , Maarten de Rijke , Zhaochun Ren

The paper presents the second part of a precise description of the prototype that has been developed in the course of the ISAC project over the last two decades. This part describes the "specify-phase", while the first part describing the…

Human-Computer Interaction · Computer Science 2024-04-15 Walther Neuper

The recent paradigm shift toward large reasoning models (LRMs) as autonomous agents has intensified the demand for sophisticated, multi-turn tool-use capabilities. Yet, existing datasets and data-generation approaches are limited by static,…

Computation and Language · Computer Science 2026-01-14 Jungho Cho , Minbyul Jeong , Sungrae Park

Personalized dialogue systems have gained significant attention in recent years for their ability to generate responses in alignment with different personas. However, most existing approaches rely on pre-defined personal profiles, which are…

Computation and Language · Computer Science 2024-10-15 Chuanqi Cheng , Quan Tu , Shuo Shang , Cunli Mao , Zhengtao Yu , Wei Wu , Rui Yan

Task-oriented dialogue systems are broadly used in virtual assistants and other automated services, providing interfaces between users and machines to facilitate specific tasks. Nowadays, task-oriented dialogue systems have greatly…

Computation and Language · Computer Science 2024-05-17 Ruolin Su , Biing-Hwang Juang

We present SDialog, an MIT-licensed open-source Python toolkit that unifies dialog generation, evaluation and mechanistic interpretability into a single end-to-end framework for building and analyzing LLM-based conversational agents. Built…

Human conversation relies heavily on conversational implicature, in which speakers convey meanings that are suggested rather than explicitly stated. Although recent large language models exhibit strong conversational fluency, they remain…

Computation and Language · Computer Science 2026-05-26 Hirona Jacqueline Arai , Xiang Ren

We present our submission to the End-to-End Multi-Domain Dialog Challenge Track of the Eighth Dialog System Technology Challenge. Our proposed dialog system adopts a pipeline architecture, with distinct components for Natural Language…

Computation and Language · Computer Science 2020-04-20 Gabriel Gordon-Hall , Philip John Gorinski , Gerasimos Lampouras , Ignacio Iacobacci

Client-designer alignment is crucial to the success of design projects, yet little research has explored how digital technologies might influence this alignment. To address this gap, this paper presents a three-phase study investigating how…

Human-Computer Interaction · Computer Science 2025-06-16 Daniel Hove Paludan , Julie Fredsgård , Kasper Patrick Bährentz , Ilhan Aslan

Recently, large language models have facilitated the emergence of highly intelligent conversational AI capable of engaging in human-like dialogues. However, a notable distinction lies in the fact that these AI models predominantly generate…

Human-Computer Interaction · Computer Science 2025-10-13 Jijie Zhou , Yuhan Hu

AI alignment is about ensuring AI systems only pursue goals and activities that are beneficial to humans. Most of the current approach to AI alignment is to learn what humans value from their behavioural data. This paper proposes a…

Artificial Intelligence · Computer Science 2023-10-06 Pei-Yu Chen , Myrthe L. Tielman , Dirk K. J. Heylen , Catholijn M. Jonker , M. Birna van Riemsdijk

Dialog systems research has primarily been focused around two main types of applications - task-oriented dialog systems that learn to use clarification to aid in understanding a goal, and open-ended dialog systems that are expected to carry…

Computation and Language · Computer Science 2020-06-29 Aishwarya Padmakumar , Raymond J. Mooney

One of the major impediments to the development of new task-oriented dialogue (TOD) systems is the need for human evaluation at multiple stages and iterations of the development process. In an effort to move toward automated evaluation of…

Computation and Language · Computer Science 2023-09-26 Sam Davidson , Salvatore Romeo , Raphael Shu , James Gung , Arshit Gupta , Saab Mansour , Yi Zhang

Dialog policy decides what and how a task-oriented dialog system will respond, and plays a vital role in delivering effective conversations. Many studies apply Reinforcement Learning to learn a dialog policy with the reward function which…

Computation and Language · Computer Science 2019-08-29 Ryuichi Takanobu , Hanlin Zhu , Minlie Huang

Large language models (LLMs) are increasingly used to support creative tasks such as research idea generation. While recent work has shown that structured dialogues between LLMs can improve the novelty and feasibility of generated ideas,…

Computation and Language · Computer Science 2025-07-14 Keisuke Ueda , Wataru Hirota , Takuto Asakura , Takahiro Omi , Kosuke Takahashi , Kosuke Arima , Tatsuya Ishigaki

Document Grounded Conversations is a task to generate dialogue responses when chatting about the content of a given document. Obviously, document knowledge plays a critical role in Document Grounded Conversations, while existing dialogue…

Computation and Language · Computer Science 2019-08-02 Zekang Li , Cheng Niu , Fandong Meng , Yang Feng , Qian Li , Jie Zhou

One of the open questions in the field of interaction design is "what inputs or interaction techniques should be used with augmented reality devices?" The transition from a touchpad and a keyboard to a multi-touch device was relatively…

Human-Computer Interaction · Computer Science 2021-05-28 Adam S. Williams , Francisco R. Ortega

Communication of dense information between humans and machines is relatively low bandwidth. Many modern search and recommender systems operate as machine learning black boxes, giving little insight as to how they represent information or…

Computation and Language · Computer Science 2022-01-11 Austin Silveria

Effective robotic systems for long-horizon human-robot collaboration must adapt to a wide range of human partners, whose physical behavior, willingness to assist, and understanding of the robot's capabilities may change over time. This…