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Persuasion dialogue systems reflect the machine's ability to make strategic moves beyond verbal communication, and therefore differentiate themselves from task-oriented or open-domain dialogue systems and have their own unique values.…

Computation and Language · Computer Science 2022-10-25 Weiyan Shi , Yu Li , Saurav Sahay , Zhou Yu

The DIAlogue MOdel Learning Environment supports an engineering-oriented approach towards dialogue modelling for a spoken-language interface. Major steps towards dialogue models is to know about the basic units that are used to construct a…

cmp-lg · Computer Science 2008-02-03 Jens-Uwe Moeller

In recommendation dialogs, humans commonly disclose their preference and make recommendations in a friendly manner. However, this is a challenge when developing a sociable recommendation dialog system, due to the lack of dialog dataset…

Computation and Language · Computer Science 2020-10-09 Shirley Anugrah Hayati , Dongyeop Kang , Qingxiaoyang Zhu , Weiyan Shi , Zhou Yu

This study investigated effective strategies for developing a custom GPT to code classroom dialogue. While classroom dialogue is widely recognised as a crucial element of education, its analysis remains challenging due to the need for a…

Artificial Intelligence · Computer Science 2026-04-03 Luwei Bai , Dongkeun Han , Sara Hennessy

Data for human-human spoken dialogues for research and development are currently very limited in quantity, variety, and sources; such data are even scarcer in healthcare. In this work, we investigate fast prototyping of a dialogue…

Existing open-domain dialog models are generally trained to minimize the perplexity of target human responses. However, some human replies are more engaging than others, spawning more followup interactions. Current conversational models are…

Computation and Language · Computer Science 2020-09-16 Xiang Gao , Yizhe Zhang , Michel Galley , Chris Brockett , Bill Dolan

Despite tremendous advancements in dialogue systems, stable evaluation still requires human judgments producing notoriously high-variance metrics due to their inherent subjectivity. Moreover, methods and labels in dialogue evaluation are…

Computation and Language · Computer Science 2023-08-01 Sarah E. Finch , James D. Finch , Jinho D. Choi

Conversations with LMs involve two participants: a human user leading the conversation, and an LM assistant responding to the user's request. To satisfy this specific role, LMs are post-trained to be helpful assistants -- optimized to…

Computation and Language · Computer Science 2026-03-24 Tarek Naous , Philippe Laban , Wei Xu , Jennifer Neville

Current conversational AI systems often provide generic, one-size-fits-all interactions that overlook individual user characteristics and lack adaptive dialogue management. To address this gap, we introduce \textbf{HumAIne-chatbot}, an…

Human-Computer Interaction · Computer Science 2025-09-25 Georgios Makridis , George Fragiadakis , Jorge Oliveira , Tomaz Saraiva , Philip Mavrepis , Georgios Fatouros , Dimosthenis Kyriazis

Recently, there is a surge of interest in applying pre-trained language models (Pr-LM) in automatic open-domain dialog evaluation. Pr-LMs offer a promising direction for addressing the multi-domain evaluation challenge. Yet, the impact of…

Computation and Language · Computer Science 2021-11-03 Chen Zhang , Luis Fernando D'Haro , Yiming Chen , Thomas Friedrichs , Haizhou Li

Dialogue systems capable of social influence such as persuasion, negotiation, and therapy, are essential for extending the use of technology to numerous realistic scenarios. However, existing research primarily focuses on either…

Computation and Language · Computer Science 2023-01-26 Kushal Chawla , Weiyan Shi , Jingwen Zhang , Gale Lucas , Zhou Yu , Jonathan Gratch

On-the-job learning consists in continuously learning while being used in production, in an open environment, meaning that the system has to deal on its own with situations and elements never seen before. The kind of systems that seem to be…

Computation and Language · Computer Science 2021-03-01 Mathilde Veron , Sophie Rosset , Olivier Galibert , Guillaume Bernard

Aligning large language models (LLMs) with human expectations requires high-quality instructional dialogues, which usually require instructions that are diverse and in-depth. Existing methods leverage two LLMs to interact for automatic…

Computation and Language · Computer Science 2024-10-01 Jiao Ou , Jiayu Wu , Che Liu , Fuzheng Zhang , Di Zhang , Kun Gai

Automatic evaluation metrics are a crucial component of dialog systems research. Standard language evaluation metrics are known to be ineffective for evaluating dialog. As such, recent research has proposed a number of novel,…

Computation and Language · Computer Science 2021-07-09 Yi-Ting Yeh , Maxine Eskenazi , Shikib Mehri

Detecting dialogue breakdown in real time is critical for conversational AI systems, because it enables taking corrective action to successfully complete a task. In spoken dialog systems, this breakdown can be caused by a variety of…

Computation and Language · Computer Science 2024-04-15 Md Messal Monem Miah , Ulie Schnaithmann , Arushi Raghuvanshi , Youngseo Son

Enhancing user engagement through personalization in conversational agents has gained significance, especially with the advent of large language models that generate fluent responses. Personalized dialogue generation, however, is…

Computation and Language · Computer Science 2024-07-30 Yi-Pei Chen , Noriki Nishida , Hideki Nakayama , Yuji Matsumoto

One critical issue for chat systems is to stay consistent about preferences, opinions, beliefs and facts of itself, which has been shown a difficult problem. In this work, we study methods to assess and bolster utterance consistency of chat…

Computation and Language · Computer Science 2024-01-22 Mian Zhang , Lifeng Jin , Linfeng Song , Haitao Mi , Dong Yu

Continual learning is one of the key components of human learning and a necessary requirement of artificial intelligence. As dialogue can potentially span infinitely many topics and tasks, a task-oriented dialogue system must have the…

Computation and Language · Computer Science 2022-10-11 Christian Geishauser , Carel van Niekerk , Nurul Lubis , Michael Heck , Hsien-Chin Lin , Shutong Feng , Milica Gašić

In second language learning, scenario-based conversation practice is important for language learners to achieve fluency in speaking, but students often lack sufficient opportunities to practice their conversational skills with qualified…

Computation and Language · Computer Science 2024-04-01 Shuyao Xu , Long Qin , Tianyang Chen , Zhenzhou Zha , Bingxue Qiu , Weizhi Wang

Uncertainty plays a central role in spoken dialogue systems. Some stochastic models like Markov decision process (MDP) are used to model the dialogue manager. But the partially observable system state and user intention hinder the natural…

Artificial Intelligence · Computer Science 2013-01-14 Bo Zhang , Qingsheng Cai , Jianfeng Mao , Baining Guo