Related papers: Exploiting Conceptual Knowledge for Querying Infor…
In designing an intelligent system that must be able to explain its reasoning to a human user, or to provide generalizations that the human user finds reasonable, it may be useful to take into consideration psychological data on what types…
Consumers on a shopping mission often leverage both product search and information seeking systems, such as web search engines and Question Answering (QA) systems, in an iterative process to improve their understanding of available products…
Search systems are increasingly used for gaining knowledge through accessing relevant resources from a vast volume of content. However, search systems provide only limited support to users in knowledge acquisition contexts. Specifically,…
The opaque nature of many intelligent systems violates established usability principles and thus presents a challenge for human-computer interaction. Research in the field therefore highlights the need for transparency, scrutability,…
Conversational search offers an easier and faster alternative to conventional web search, while having downsides like lack of source verification. Research has examined performance disparities between these two systems in different…
This article addresses an open problem in the area of cognitive systems and architectures: namely the problem of handling (in terms of processing and reasoning capabilities) complex knowledge structures that can be at least plausibly…
Experiments in cognitive science and decision theory show that the ways in which people combine concepts and make decisions cannot be described by classical logic and probability theory. This has serious implications for applied disciplines…
Knowledge is the most precious asset of humankind. People extract the experience from the data that provide for us the reality through the feelings. Generally speaking, it is possible to see the analogy of knowledge elaboration between…
Textual queries are largely employed in information retrieval to let users specify search goals in a natural way. However, differences in user and system terminologies can challenge the identification of the user's information needs, and…
People using consumer software applications typically do not use technical jargon when querying an online database of help topics. Rather, they attempt to communicate their goals with common words and phrases that describe software…
A significant part of human activity today consists of searching for a piece of information online, utilizing knowledge repositories. This endeavor may be time-consuming if the individual searching for the information is unfamiliar with the…
Social media are digitalising massive amounts of users' cognitions in terms of timelines and emotional content. Such Big Data opens unprecedented opportunities for investigating cognitive phenomena like perception, personality and…
The search task and the system both affect the demand on cognitive resources during information search. In some situations, the demands may become too high for a person. This article has a three-fold goal. First, it presents and critiques…
The human's cognitive capacity for problem solving is always limited to his/her educational background, skills, experiences, etc. Hence, it is often insufficient to bring solution to extraordinary problems especially when there is a time…
When people search for information about a new topic within large document collections, they implicitly construct a mental model of the unfamiliar information space to represent what they currently know and guide their exploration into the…
Information access systems, such as search engines, recommender systems, and conversational assistants, have become integral to our daily lives as they help us satisfy our information needs. However, evaluating the effectiveness of these…
Conflicts of interest often arise between data sources and their users regarding how the users' information needs should be interpreted by the data source. For example, an online product search might be biased towards presenting certain…
Traditional fact checking by expert journalists cannot keep up with the enormous volume of information that is now generated online. Computational fact checking may significantly enhance our ability to evaluate the veracity of dubious…
Most present day organisations make use of some automated information system. This usually means that a large body of vital corporate information is stored in these information systems. As a result, an essential function of information…
Developments in data visualization research have enabled visualization systems to achieve great general usability and application across a variety of domains. These advancements have improved not only people's understanding of data, but…