Related papers: Using Short Message Service (SMS) to Support Busin…
With its critical role in business and service delivery through mobile devices, SMS (Short Message Service) has long been abused for spamming, which is still on the rise today possibly due to the emergence of A2P bulk messaging. The effort…
Short Message Service (SMS) remains one of the most popular communication channels since its introduction in 2G cellular networks. In this paper, we demonstrate that merely receiving silent SMS messages regularly opens a stealthy…
Security of financial transaction in e-commerce is difficult to implement and there is a risk that users confidential data over the internet may be accessed by hackers. Unfortunately, interacting with an online service such as a banking web…
As reading on mobile devices is becoming more ubiquitous, content is consumed in shorter intervals and is punctuated by frequent interruptions. In this work, we explore the best way to mitigate the effects of reading interruptions on longer…
Although serialization improves the transmission of data through utilization of bandwidth, but its impact at the communication systems is not fully accounted. This research used Simple Object Access Protocol (SOAP) Web services to exchange…
Although the adoption of OGC Web Services for server, desktop and web applications has been successful, its penetration in mobile devices has been slow. One of the main reasons is the performance problems associated with XML processing as…
Leveraging the potential power of even small handheld devices able to communicate wirelessly requires dedicated support. In particular, collaborative applications need sophisticated assistance in terms of querying and exchanging different…
Customer Relationship Management (CRM) systems are very common in large companies. However, CRM systems are not very common in Small and Medium Enterprises (SMEs). Most SMEs do not implement CRM systems due to several reasons, such as lack…
Safety Management Systems (SMSs) have been used in many safety-critical industries and are now being developed and deployed in the automated driving system (ADS)-equipped vehicle (AV) sector. Industries with decades of SMS deployment have…
Service sharing is a prominent operating model to support business. Many large inter-organizational networks have implemented some form of value added integrated services in order to reach efficiency and to reduce costs sustainably.…
Industry 4.0 and the Internet of Things are recent developments that have lead to the creation of new kinds of manufacturing data. Linking this new kind of sensor data to traditional business information is crucial for enterprises to take…
Electronic commerce (e-Commerce) technologies have been increased over the past two decades in different business sectors. In particular, the technologies of B2C operations have significantly improved the productivity of online small…
Bulk email is widely used in organizations to communicate messages to employees. It is an important tool in making employees aware of policies, events, leadership updates, etc. However, in large organizations, the problem of overwhelming…
Web services offer an opportunity to redesign a variety of older systems to exploit the advantages of a flexible, extensible, secure set of standards. In this work we revisit WSEmail, a system proposed over ten years ago to improve email by…
Nowadays, mobile banking becomes a popular tool which consumers can conduct financial transactions such as shopping, monitoring accounts balance, transferring funds and other payments. Consumers dependency on mobile needs, make people take…
Lack of resources is a challenge for small and medium enterprises (SMEs) in implementing an IT-based system to facilitate more efficient business decisions and expanding the market. A community system based on service-oriented architecture…
In the era of joint ventures (JV) and mergers & acquisitions (M&A), dynamic and large business processes can emerge to achieve broader business goals and are often formed from business processes of distinct organizations. Software systems…
The modern workplace is inherently collaborative, and this collaboration relies on effective communication among coworkers. Instant messaging is the multitasking tools of choice most people chatting over IM do other things at the same…
In modern online services, frequent software changes introduce significant risks. To tackle this challenge, we propose SCELM (Software Change Evaluation and Lifecycle Management), an end-to-end automated framework for software change…
Sending emails in large quantities can be tedious considering free services do not cover bulk email and paid services can be costly and are not easy to customize. Traditional email client used for basic emailing services fail to be useful…