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Sentiment lexicons are instrumental for sentiment analysis. One can use a set of sentiment words provided in a sentiment lexicon and a lexicon-based classifier to perform sentiment classification. One major issue with this approach is that…

Computation and Language · Computer Science 2020-04-30 Shuai Wang , Guangyi Lv , Sahisnu Mazumder , Bing Liu

Opinion summarisation is a task that aims to condense the information presented in the source documents while retaining the core message and opinions. A summary that only represents the majority opinions will leave the minority opinions…

Computation and Language · Computer Science 2023-06-08 Nannan Huang , Lin Tian , Haytham Fayek , Xiuzhen Zhang

Online reviews enable consumers to engage with companies and provide important feedback. Due to the complexity of the high-dimensional text, these reviews are often simplified as a single numerical score, e.g., ratings or sentiment scores.…

Machine Learning · Computer Science 2022-01-04 Lu Cheng , Ruocheng Guo , Huan Liu

The flow of information reaching us via the online media platforms is optimized not by the information content or relevance but by popularity and proximity to the target. This is typically performed in order to maximise platform usage. As a…

Physics and Society · Physics 2019-06-19 Alina Sîrbu , Dino Pedreschi , Fosca Giannotti , János Kertész

Social networks have provided a platform for the effective exchange of ideas or opinions but also served as a hotbed of polarization. While much research attempts to explore different causes of opinion polarization, the effect of perception…

Physics and Society · Physics 2023-05-12 Hao Yu , Bin Xue , Yanpeng Zhu , Jianlin Zhang , Run-Ran Liu , Yu Liu , Fanyuan Meng

Online user reviews describing various products and services are now abundant on the web. While the information conveyed through review texts and ratings is easily comprehensible, there is a wealth of hidden information in them that is not…

Information Retrieval · Computer Science 2016-04-20 Rahul Kamath , Masanao Ochi , Yutaka Matsuo

In online review sites, the analysis of user feedback for assessing its helpfulness for decision-making is usually carried out by locally studying the properties of individual reviews. However, global properties should be considered as well…

Information Retrieval · Computer Science 2020-11-23 Noemi Mauro , Liliana Ardissono , Giovanna Petrone

Despite the potential impact of explanations on decision making, there is a lack of research on quantifying their effect on users' choices. This paper presents an experimental protocol for measuring the degree to which positively or…

Human-Computer Interaction · Computer Science 2023-03-17 Krisztian Balog , Filip Radlinski , Andrey Petrov

We performed a massive study of the dynamics of group deliberation among several websites containing millions of opinions on topics ranging from books to media. Contrary to the common phenomenon of group polarization observed offline, we…

Computers and Society · Computer Science 2008-05-26 Fang Wu , Bernardo A. Huberman

How could a product or service is reasonably evaluated by anyone in the shortest time? A million dollar question but it is having a simple answer: Sentiment analysis. Sentiment analysis is consumers review on products and services which…

Information Retrieval · Computer Science 2014-03-14 Md. Ansarul Haque

A massive amount of reviews are generated daily from various platforms. It is impossible for people to read through tons of reviews and to obtain useful information. Automatic summarizing customer reviews thus is important for identifying…

Computation and Language · Computer Science 2020-06-02 Pengyuan Li , Lei Huang , Guang-jie Ren

With the advancement of web technology and its growth, there is a huge volume of data present in the web for internet users and a lot of data is generated too. Internet has become a platform for online learning, exchanging ideas and sharing…

Computation and Language · Computer Science 2016-11-04 Vishal. A. Kharde , Prof. Sheetal. Sonawane

Software review text fragments have considerably valuable information about users experience. It includes a huge set of properties including the software quality. Opinion mining or sentiment analysis is concerned with analyzing textual user…

Computation and Language · Computer Science 2016-02-08 Issa Atoum , Ahmed Otoom

The study of public opinion can provide us with valuable information. The analysis of sentiment on social networks, such as Twitter or Facebook, has become a powerful means of learning about the users' opinions and has a wide range of…

Computation and Language · Computer Science 2020-06-08 Nhan Cach Dang , María N. Moreno-García , Fernando De la Prieta

Providing opinions through labeling of images, tweets, etc. have drawn immense interest in crowdsourcing markets. This invokes a major challenge of aggregating multiple opinions received from different crowd workers for deriving the final…

Human-Computer Interaction · Computer Science 2016-09-16 Sujoy Chatterjee , Anirban Mukhopadhyay , Malay Bhattacharyya

This review outlines the major approaches to modelling opinion formation and manipulation in mathematics and computer science. Key tools such as ordinary and partial differential equations, stochastic models, control theory, and interaction…

Optimization and Control · Mathematics 2026-01-13 Luisa Estrada , Sasha Glendinning , Andrew Nugent

Online reviews provide viewpoints on the strengths and shortcomings of products/services, influencing potential customers' purchasing decisions. However, the proliferation of non-credible reviews -- either fake (promoting/ demoting an…

Artificial Intelligence · Computer Science 2017-05-09 Subhabrata Mukherjee , Sourav Dutta , Gerhard Weikum

The classification of opinion texts in positive and negative is becoming a subject of great interest in sentiment analysis. The existence of many labeled opinions motivates the use of statistical and machine-learning methods. First-order…

Computation and Language · Computer Science 2013-03-05 Boyan Bonev , Gema Ramírez-Sánchez , Sergio Ortiz Rojas

This paper presents a deep learning based approach to extract product comparison information out of user reviews on various e-commerce websites. Any comparative product review has three major entities of information: the names of the…

Information Retrieval · Computer Science 2023-11-01 Jatin Arora , Sumit Agrawal , Pawan Goyal , Sayan Pathak

Polarization in America has reached a high point as markets are also becoming polarized. Existing research, however, focuses on specific market segments and products and has not evaluated this trend's full breadth. If such fault lines do…

Social and Information Networks · Computer Science 2022-01-19 Alexander Ruch , Ari Decter-Frain , Raghav Batra