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Recommender systems learn personalized user preferences from user feedback like clicks. However, user feedback is usually biased towards partially observed interests, leaving many users' hidden interests unexplored. Existing approaches…
Accurately predicting conversion rate (CVR) is essential in various recommendation domains such as online advertising systems and e-commerce. These systems utilize user interaction logs, which consist of exposures, clicks, and conversions.…
Despite their important role in online information search, search query suggestions have not been researched as much as most other aspects of search engines. Although reasons for this are multi-faceted, the sparseness of context and the…
Existing neural relevance models do not give enough consideration for query and item context information which diversifies the search results to adapt for personal preference. To bridge this gap, this paper presents a neural learning…
Although click data is widely used in search systems in practice, so far the inherent bias, most notably position bias, has prevented it from being used in training of a ranker for search, i.e., learning-to-rank. Recently, a number of…
In this work, we propose a theory for information matching. It is motivated by the observation that retrieval is about the relevance matching between two sets of properties (features), namely, the information need representation and…
Product search is generally recognized as the first and foremost stage of online shopping and thus significant for users and retailers of e-commerce. Most of the traditional retrieval methods use some similarity functions to match the…
Click prediction is one of the fundamental problems in sponsored search. Most of existing studies took advantage of machine learning approaches to predict ad click for each event of ad view independently. However, as observed in the…
Modeling user's historical feedback is essential for Click-Through Rate Prediction in personalized search and recommendation. Existing methods usually only model users' positive feedback information such as click sequences which neglects…
Users often struggle to locate an item within an information architecture, particularly when links are ambiguous or deeply nested in hierarchies. Information scent has been used to explain why users select incorrect links, but this concept…
Unbiased learning-to-rank (ULTR) is a well-established framework for learning from user clicks, which are often biased by the ranker collecting the data. While theoretically justified and extensively tested in simulation, ULTR techniques…
Product search serves as an important entry point for online shopping. In contrast to web search, the retrieved results in product search not only need to be relevant but also should satisfy customers' preferences in order to elicit…
Search engines intentionally influence user behavior by picking and ranking the list of results. Users engage with the highest results both because of their prominent placement and because they are typically the most relevant documents.…
When searching the web, it is often possible that there are too many results available for ambiguous queries. Text snippets, extracted from the retrieved pages, are an indicator of the pages' usefulness to the query intention and can be…
Web search heavily relies on click-through behavior as an essential feedback signal for performance improvement and evaluation. Traditionally, click is usually treated as a positive implicit feedback signal of relevance or usefulness, while…
Search engines decide what we see for a given search query. Since many people are exposed to information through search engines, it is fair to expect that search engines are neutral. However, search engine results do not necessarily cover…
This paper studies sequential search models that (1) incorporate unobserved product quality, which can be correlated with endogenous observable characteristics (such as price) and endogenous search cost variables (such as product rankings…
An effective email search engine can facilitate users' search tasks and improve their communication efficiency. Users could have varied preferences on various ranking signals of an email, such as relevance and recency based on their tasks…
We describe a parallel bayesian online deep learning framework (PBODL) for click-through rate (CTR) prediction within today's Tencent advertising system, which provides quick and accurate learning of user preferences. We first explain the…
We introduce a formalism based on a continuous time approximation, to study the characteristics of Page Rank random walks. We find that the diffusion of the occupancy probability has a dynamics that exponentially "forgets" the initial…