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Vast improvements in natural language understanding and speech recognition have paved the way for conversational interaction with computers. While conversational agents have often been used for short goal-oriented dialog, we know little…

Human-Computer Interaction · Computer Science 2020-08-20 Jessica Van Brummelen , Kevin Weng , Phoebe Lin , Catherine Yeo

The rapid advancement of chat-based language models has led to remarkable progress in complex task-solving. However, their success heavily relies on human input to guide the conversation, which can be challenging and time-consuming. This…

Artificial Intelligence · Computer Science 2023-11-03 Guohao Li , Hasan Abed Al Kader Hammoud , Hani Itani , Dmitrii Khizbullin , Bernard Ghanem

Conversational information seeking (CIS) is concerned with a sequence of interactions between one or more users and an information system. Interactions in CIS are primarily based on natural language dialogue, while they may include other…

Information Retrieval · Computer Science 2023-01-27 Hamed Zamani , Johanne R. Trippas , Jeff Dalton , Filip Radlinski

Intelligent systems have traditionally been designed as tools rather than collaborators, often lacking critical characteristics that collaboration partnerships require. Recent advances in large language model (LLM) agents open new…

Human-Computer Interaction · Computer Science 2026-02-17 Bingsheng Yao , Jiaju Chen , Chaoran Chen , April Wang , Toby Jia-jun Li , Dakuo Wang

Conversation is the natural mode for information exchange in daily life, a spoken conversational interaction for search input and output is a logical format for information seeking. However, the conceptualisation of user-system interactions…

Information Retrieval · Computer Science 2019-10-31 Johanne R. Trippas , Damiano Spina , Paul Thomas , Mark Sanderson , Hideo Joho , Lawrence Cavedon

Conversational information access is an emerging research area. Currently, human evaluation is used for end-to-end system evaluation, which is both very time and resource intensive at scale, and thus becomes a bottleneck of progress. As an…

Information Retrieval · Computer Science 2020-06-17 Shuo Zhang , Krisztian Balog

Human face-to-face conversation is an ideal model for human-computer dialogue. One of the major features of face-to-face communication is its multiplicity of communication channels that act on multiple modalities. To realize a natural…

cmp-lg · Computer Science 2008-02-03 Katashi Nagao , Akikazu Takeuchi

Various conceptual and descriptive models of conversational search have been proposed in the literature -- while useful, they do not provide insights into how interaction between the agent and user would change in response to the costs and…

Information Retrieval · Computer Science 2022-01-24 Leif Azzopardi , Mohammad Aliannejadi , Evangelos Kanoulas

Conversational interfaces that allow for intuitive and comprehensive access to digitally stored information remain an ambitious goal. In this thesis, we lay foundations for designing conversational search systems by analyzing the…

Information Retrieval · Computer Science 2019-12-17 Svitlana Vakulenko

The ability to engage in mixed-initiative interaction is one of the core requirements for a conversational search system. How to achieve this is poorly understood. We propose a set of unsupervised metrics, termed ConversationShape, that…

Information Retrieval · Computer Science 2020-05-27 Svitlana Vakulenko , Evangelos Kanoulas , Maarten de Rijke

Conversational search has evolved as a new information retrieval paradigm, marking a shift from traditional search systems towards interactive dialogues with intelligent search agents. This change especially affects exploratory…

Computation and Language · Computer Science 2023-02-28 Phillip Schneider , Anum Afzal , Juraj Vladika , Daniel Braun , Florian Matthes

Future intelligent system will involve very various types of artificial agents, such as mobile robots, smart home infrastructure or personal devices, which share data and collaborate with each other to execute certain tasks.Designing an…

Human-Computer Interaction · Computer Science 2020-10-29 Chao Wang , Stephan Hasler , Manuel Muehlig , Frank Joublin , Antonello Ceravola , Joerg Deigmoeller , Lydia Fischer

This paper aims to provide a radical rundown on Conversation Search (ConvSearch), an approach to enhance the information retrieval method where users engage in a dialogue for the information-seeking tasks. In this survey, we predominantly…

Computation and Language · Computer Science 2022-11-29 Naga Sai Krishna Adatrao , Gowtham Reddy Gadireddy , Jiho Noh

We consider the problem of designing an artificial agent capable of interacting with humans in collaborative dialogue to produce creative, engaging narratives. In this task, the goal is to establish universe details, and to collaborate on…

Human-Computer Interaction · Computer Science 2019-02-01 Kory W. Mathewson , Pablo Samuel Castro , Colin Cherry , George Foster , Marc G. Bellemare

Conversational search is an approach to information retrieval (IR), where users engage in a dialogue with an agent in order to satisfy their information needs. Previous conceptual work described properties and actions a good agent should…

Computation and Language · Computer Science 2019-12-11 Gustavo Penha , Alexandru Balan , Claudia Hauff

Human interaction relies on a wide range of signals, including non-verbal cues. In order to develop effective Explainable Planning (XAIP) agents it is important that we understand the range and utility of these communication channels. Our…

Artificial Intelligence · Computer Science 2020-12-01 Alan Lindsay , Bart Craenen , Sara Dalzel-Job , Robin L. Hill , Ronald P. A. Petrick

Building a machine learning driven spoken dialog system for goal-oriented interactions involves careful design of intents and data collection along with development of intent recognition models and dialog policy learning algorithms. The…

Computation and Language · Computer Science 2019-12-24 Saurav Sahay , Shachi H Kumar , Eda Okur , Haroon Syed , Lama Nachman

Designing and evaluating personalized and proactive assistant agents remains challenging due to the time, cost, and ethical concerns associated with human-in-the-loop experimentation. Existing Human-Computer Interaction (HCI) methods often…

Human-Computer Interaction · Computer Science 2025-11-25 Ziyi Xuan , Yiwen Wu , Xuhai Xu , Vinod Namboodiri , Mooi Choo Chuah , Yu Yang

Building machines capable of efficiently collaborating with humans has been a longstanding goal in artificial intelligence. Especially in the presence of uncertainties, optimal cooperation often requires that humans and artificial agents…

Machine Learning · Computer Science 2024-01-10 Oskar Keurulainen , Gokhan Alcan , Ville Kyrki

Language agents have demonstrated remarkable potential in web search and information retrieval. However, these search agents assume user queries are complete and unambiguous, an assumption that diverges from reality where users begin with…