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Single-server queues with customer abandonment arise in call centers and many service systems, but steady-state performance measures remain analytically intractable beyond Markovian assumptions. This paper develops Robust Queueing (RQ)…

Probability · Mathematics 2026-03-03 Wei You

Motivated by the work of Whitt, who studied stabilization of the mean virtual waiting time (excluding service time) in a $GI_t/GI_t/1/FCFS$ queue, this paper investigates the stabilization of the mean virtual response time in a…

Performance · Computer Science 2020-09-09 Yongkyu Cho , Young Myoung Ko

We use multidimensional diffusion processes to approximate the dynamics of a queue served by many parallel servers. The queue is served in the first-in-first-out (FIFO) order and the customers waiting in queue may abandon the system without…

Probability · Mathematics 2015-03-19 Shuangchi He , J. G. Dai

Understanding the detailed queueing behavior of a networking session is critical in enabling low-latency services over the Internet. Especially when the packet arrival and service rates at the queue of a link vary over time and moreover…

Networking and Internet Architecture · Computer Science 2017-04-25 Wonjun Hwang , Yoora Kim , Kyunghan Lee

In this study, we adopt age of information as a measure of the staleness of information, and take initial steps towards analyzing the control performance of stochastic systems with stale information. Our goals are to cast light on a…

Information Theory · Computer Science 2018-10-26 Touraj Soleymani , John S. Baras , Karl H. Johansson

We consider a single-server cyclic polling system with three queues where the server follows an adaptive rule: if it finds one of queues empty in a given cycle, it decides not to visit that queue in the next cycle. In the case of limited…

Probability · Mathematics 2013-03-20 Natalia Chernova , Sergey Foss , Bara Kim

Deep neural networks training jobs and other iterative computations frequently include checkpoints where jobs can be canceled based on the current value of monitored metrics. While most of existing results focus on the performance of all…

Performance · Computer Science 2022-09-30 Yuan Yao , Marco Paolieri , Leana Golubchik

In this paper, we propose a novel dynamic decision method by applying the sensitivity-based optimization theory to find the optimal energy-efficient policy of a data center with two groups of heterogeneous servers. Servers in Group 1 always…

Optimization and Control · Mathematics 2018-08-27 Jing-Yu Ma , Li Xia , Quan-Lin Li

We investigate the long-run behavior of single-server queues with Hawkes arrivals and general service distributions and related optimization problems. In detail, utilizing novel coupling techniques, we establish finite moment bounds for the…

Probability · Mathematics 2023-11-14 Xinyun Chen , Guiyu Hong

We study a stochastic network that consists of a set of servers processing multiple classes of jobs. Each class of jobs requires a concurrent occupancy of several servers while being processed, and each server is shared among the job…

Optimization and Control · Mathematics 2007-05-23 Heng-Qing Ye , David D. Yao

We present here a real-time control model for the train dynamics in a linear metro line system. The model describes the train dynamics taking into account average passenger arrival rates on platforms, including control laws for train dwell…

Optimization and Control · Mathematics 2018-10-30 Florian Schanzenbacher , Nadir Farhi , Fabien Leurent , Gérard Gabriel

We carry out a delay stability analysis (i.e., determine conditions under which expected steady-state delays at a queue are finite) for a simple 3-queue system operated under the Max-Weight scheduling policy, for the case where one of the…

Systems and Control · Computer Science 2012-07-25 Mihalis G. Markakis , Eytan Modiano , John N. Tsitsiklis

We study randomized experiments in a service system when stochastic congestion can arise from temporarily limited supply or excess demand. Such congestion gives rise to cross-unit interference between the waiting customers, and analytic…

Systems and Control · Electrical Eng. & Systems 2026-02-17 Shuangning Li , Ramesh Johari , Xu Kuang , Stefan Wager

In this paper, we equip the conventional discrete-time queueing network with a Markovian input process, that, in addition to the usual short-term stochastics, governs the mid- to long-term behavior of the links between the network nodes.…

Systems and Control · Electrical Eng. & Systems 2020-04-07 Richard Schoeffauer , Gerhard Wunder

This paper studies the effect of an overdispersed arrival process on the performance of an infinite-server system. In our setup, a random environment is modeled by drawing an arrival rate $\Lambda$ from a given distribution every $\Delta$…

Probability · Mathematics 2016-02-02 Mariska Heemskerk , Johan van Leeuwaarden , Michel Mandjes

We study many-server queues with abandonment in which customers have general service and patience time distributions. The dynamics of the system are modeled using measure- valued processes, to keep track of the residual service and patience…

Probability · Mathematics 2013-08-27 Jiheng Zhang

We consider a multi-class queueing model of a telephone call center, in which a system manager dynamically allocates available servers to customer calls. Calls can terminate through either service completion or customer abandonment, and the…

Systems and Control · Electrical Eng. & Systems 2025-03-07 Baris Ata , Ebru Kasikaralar

We consider optimal control of a stochastic network,where service is controlled to prevent buffer overflow. We use a risk-sensitive escape time criterion, which in comparison to the ordinary escape time criteria heavily penalizes exits…

Probability · Mathematics 2007-05-23 Rami Atar , Paul Dupuis , Adam Shwartz

Temperature control in refrigerated delivery vehicles is critical for preserving product quality, yet existing approaches neglect critical operational uncertainties, such as stochastic door opening durations and heterogeneous initial…

Optimization and Control · Mathematics 2025-05-08 Francesco Giliberto , Rosario Paradiso , David Wozabal

We consider stability and network capacity in discrete time queueing systems. Relationships between four common notions of stability are described. Specifically, we consider rate stability, mean rate stability, steady state stability, and…

Networking and Internet Architecture · Computer Science 2010-03-18 Michael J. Neely