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Reviews are valuable resources for customers making purchase decisions in online shopping. However, it is impractical for customers to go over the vast number of reviews and manually conclude the prominent opinions, which prompts the need…

Computation and Language · Computer Science 2025-06-13 Wendi Zhou , Ameer Saadat-Yazdi , Nadin Kokciyan

Rapid increase in internet users along with growing power of online review sites and social media has given birth to sentiment analysis or opinion mining, which aims at determining what other people think and comment. Sentiments or Opinions…

Computation and Language · Computer Science 2016-07-12 Aurangzeb khan , Khairullah khan , Shakeel Ahmad , Fazal Masood Kundi , Irum Tareen , Muhammad Zubair Asghar

The effectiveness of clarification question models in engaging users within search systems is currently constrained, casting doubt on their overall usefulness. To improve the performance of these models, it is crucial to employ assessment…

Information Retrieval · Computer Science 2024-03-15 Leila Tavakoli , Johanne R. Trippas , Hamed Zamani , Falk Scholer , Mark Sanderson

Complex decision-making systems rarely have direct access to the current state of the world and they instead rely on opinions to form an understanding of what the ground truth could be. Even in problems where experts provide opinions…

Artificial Intelligence · Computer Science 2023-08-22 Noyan C. Sevuktekin , Andrew C. Singer

We consider a distributed multi-user system where individual entities possess observations or perceptions of one another, while the truth is only known to themselves, and they might have an interest in withholding or distorting the truth.…

Computer Science and Game Theory · Computer Science 2013-06-04 Parinaz Naghizadeh , Mingyan Liu

Often, there are suspicious Amazon reviews that seem to be excessively positive or have been created through a repeating algorithm. I moved to detect fake reviews on Amazon through semantic analysis in conjunction with meta data such as…

Computers and Society · Computer Science 2020-09-22 Seung Ah Choi

In this paper, we described possible directions for deeper understanding, helping bridge the gap between psychology / cognitive science and computational approaches in sentiment/opinion analysis literature. We focus on the opinion holder's…

Computation and Language · Computer Science 2015-07-08 Jiwei Li , Eduard Hovy

Social susceptibility is defined and analyzed using data from CNN news website. The current models of opinion dynamics, voting, and herding in closed communities are extended, and the community's response to the injection of a group with…

Physics and Society · Physics 2015-09-02 Elad Oster , Erez Gilad , Alexander Feigel

Given the stated preferences of several people over a number of proposals regarding public policy initiatives, some of those proposals might be judged to be more ``divisive'' than others. When designing online participatory platforms to…

Computer Science and Game Theory · Computer Science 2026-01-01 Ulle Endriss

Human guidance is often desired in reinforcement learning to improve the performance of the learning agent. However, human insights are often mere opinions and educated guesses rather than well-formulated arguments. While opinions are…

Machine Learning · Computer Science 2024-08-06 Kyanna Dagenais , Istvan David

Every day, we judge the probability of propositions. When we communicate graded confidence (e.g. "I am 90% sure"), we enable others to gauge how much weight to attach to our judgment. Ideally, people should share their judgments to reach…

Quantitative Methods · Quantitative Biology 2025-01-10 Patrick Stinson , Jasper van den Bosch , Trenton Jerde , Nikolaus Kriegeskorte

Social interactions influence people's opinions. In some situations, these interactions eventually yield a consensus opinion; in others, they can lead to opinion fragmentation and the formation of different opinion groups in the form of…

Physics and Society · Physics 2025-08-01 Lasse Mohr , Poul G. Hjorth , Mason A. Porter

Opinion mining, also called sentiment analysis, is the field of study that analyzes people opinions, sentiments, evaluations, appraisals, attitudes, and emotions towards entities such as products, services, organizations, individuals,…

Computation and Language · Computer Science 2025-10-31 Pratik N. Kalamkar , Anupama G. Phakatkar

The democratization of AI tools for content generation, combined with unrestricted access to mass media for all (e.g. through microblogging and social media), makes it increasingly hard for people to distinguish fact from fiction. This…

Social and Information Networks · Computer Science 2019-03-28 Xi Chen , Panayiotis Tsaparas , Jefrey Lijffijt , Tijl De Bie

This research set out to identify and structure from online reviews the words and expressions related to customers' likes and dislikes to guide product development. Previous methods were mainly focused on product features. However,…

Computation and Language · Computer Science 2020-01-14 Tianjun Hou , Bernard Yannou , Yann Leroy , Emilie Poirson

How to rank web pages, scientists and online resources has recently attracted increasing attention from both physicists and computer scientists. In this paper, we study the ranking problem of rating systems where users vote objects by…

Information Retrieval · Computer Science 2010-01-14 Luo-Luo Jiang , Matus Medo , Joseph R. Wakeling , Yi-Cheng Zhang , Tao Zhou

Sentiment analysis AKA opinion mining is one of the most widely used NLP applications to identify human intentions from their reviews. In the education sector, opinion mining is used to listen to student opinions and enhance their…

Computation and Language · Computer Science 2023-02-10 Thanveer Shaik , Xiaohui Tao , Christopher Dann , Haoran Xie , Yan Li , Linda Galligan

Every day, thousands of customers post questions on Amazon product pages. After some time, if they are fortunate, a knowledgeable customer might answer their question. Observing that many questions can be answered based upon the available…

Computation and Language · Computer Science 2019-08-22 Mansi Gupta , Nitish Kulkarni , Raghuveer Chanda , Anirudha Rayasam , Zachary C Lipton

Large numbers of people all over the world read and contribute to various review sites. Many contributors are understandably concerned about privacy; specifically, about linkability of reviews (and accounts) across review sites. In this…

Cryptography and Security · Computer Science 2012-01-12 Mishari Almishari , Gene Tsudik

Modern technology has drastically changed the way we interact and consume information. For example, online social platforms allow for seamless communication exchanges at an unprecedented scale. However, we are still bounded by cognitive and…

Physics and Society · Physics 2018-11-09 Nicola Perra , Luis E C Rocha