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The impact of scientific publications has traditionally been expressed in terms of citation counts. However, scientific activity has moved online over the past decade. To better capture scientific impact in the digital era, a variety of new…
Customer Satisfaction is the most important factors in the industry irrespective of domain. Key Driver Analysis is a common practice in data science to help the business to evaluate the same. Understanding key features, which influence the…
Digital traces of conversations in micro-blogging platforms and OSNs provide information about user opinion with a high degree of resolution. These information sources can be exploited to under- stand and monitor collective behaviors. In…
A web log or blog in short is a trendy way to share personal entries with others through website. A typical blog may consist of texts, images, audios and videos etc. Most of the blogs work as personal online diaries, while others may focus…
In a stylized voting model, we establish that increasing the share of critical thinkers -- individuals who are aware of the ambivalent nature of a certain issue -- in the population increases the efficiency of surveys (elections) but might…
We assume that recommender systems are more successful, when they are based on a thorough understanding of how people process information. In the current paper we test this assumption in the context of social tagging systems. Cognitive…
We study the problem of analyzing influence of various factors affecting individual messages posted in social media. The problem is challenging because of various types of influences propagating through the social media network that act…
We address formally the problem of opinion dynamics when the agents of a social network (e.g., consumers) are not only influenced by their neighbors but also by an external influential entity referred to as a marketer. The influential…
Online social networks are used to diffuse opinions and ideas among users, enabling a faster communication and a wider audience. The way in which opinions are conditioned by social interactions is usually called social influence. Social…
In this work we present a novel item recommendation approach that aims at improving Collaborative Filtering (CF) in social tagging systems using the information about tags and time. Our algorithm follows a two-step approach, where in the…
We address the rating-inference problem, wherein rather than simply decide whether a review is "thumbs up" or "thumbs down", as in previous sentiment analysis work, one must determine an author's evaluation with respect to a multi-point…
As online shopping becomes ever more prevalent, customers rely increasingly on product rating websites for making purchase decisions. The reliability of online ratings, however, is potentially compromised by the so-called herding effect:…
This paper introduces a temporal framework for detecting and clustering emergent and viral topics on social networks. Endogenous and exogenous influence on developing viral content is explored using a clustering method based on the a user's…
With the widespread adoption of social media sites like Twitter and Facebook, there has been a shift in the way information is produced and consumed. Earlier, the only producers of information were traditional news organizations, which…
Which thinkers are we guided by? A novel "Thought Leader Map" shows the select group of people with real influence who are setting the trends in the market for ideas. The influencers in philosophy, sociology, economics, and the "hard…
The volume of discussions concerning brands within social media provides digital marketers with great opportunities for tracking and analyzing the feelings and views of consumers toward brands, products, influencers, services, and ad…
Problems for evaluation and impact of published scientific works and their authors are discussed. The role of citations in this process is pointed out. Different bibliometric indicators are reviewed in this connection and ways for…
Recommender systems are a valuable way to engage users in a system, increase participation and show them resources they may not have found otherwise. One significant challenge is that user interests may change over time and certain items…
News recommenders help users to find relevant online content and have the potential to fulfill a crucial role in a democratic society, directing the scarce attention of citizens towards the information that is most important to them.…
A large part of the hidden web resides in weblog servers. New content is produced in a daily basis and the work of traditional search engines turns to be insufficient due to the nature of weblogs. This work summarizes the structure of the…