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This paper proposes a human-centered conceptual model integrating lean and Industry 4.0 based on the literature review and validated it through a case study in the context of an advanced automotive first-tier supplier. Addressing a…

Computational Engineering, Finance, and Science · Computer Science 2025-09-16 Peter Hines , Florian Magnani , Josefa Mula , Raquel Sanchis

Process mining (PM) aims to construct, from event logs, process maps that can help discover, automate, improve, and monitor organizational processes. Robotic process automation (RPA) uses software robots to perform some tasks usually…

Software Engineering · Computer Science 2023-09-26 Najah Mary El-Gharib , Daniel Amyot

Many machine learning algorithms have been developed in recent years to enhance the performance of a model in different aspects of artificial intelligence. But the problem persists due to inadequate data and resources. Integrating knowledge…

Machine Learning · Computer Science 2022-12-13 Himel Das Gupta , Victor S. Sheng

A process-centric approach helps an organization to improve the way it works with. It allows scalability and provides a way to capitalize knowledge on best practices. It also makes better use of resources and helps to understand trends.…

Software Engineering · Computer Science 2021-09-16 Yassine Rdiouat , Naima Nakabi , Khadija Kahtani , Alami Semma

Knowledge plays a critical role in artificial intelligence. Recently, the extensive success of pre-trained language models (PLMs) has raised significant attention about how knowledge can be acquired, maintained, updated and used by language…

Computation and Language · Computer Science 2024-04-04 Boxi Cao , Hongyu Lin , Xianpei Han , Le Sun

AI-Augmented Business Process Management Systems (ABPMSs) are an emerging class of process-aware information systems, empowered by trustworthy AI technology. An ABPMS enhances the execution of business processes with the aim of making these…

Process mining represents an important field in BPM and data mining research. Recently, it has gained importance also for practitioners: more and more companies are creating business process intelligence solutions. The evaluation of process…

Software Engineering · Computer Science 2016-07-29 Andrea Burattin

Software technology has high impact on the global economy as in many sectors of contemporary society. As a product enabling the most varied daily activities, the software product has to be produced reflecting high quality. Software quality…

Software Engineering · Computer Science 2022-01-24 Rogerio Rossi , Kechi Hirama

Since the early 90s, the evolution of the Business Process Management (BPM) discipline has been punctuated by successive waves of automation technologies. Some of these technologies enable the automation of individual tasks, while others…

Artificial Intelligence · Computer Science 2026-01-28 Marlon Dumas , Fredrik Milani , David Chapela-Campa

Predictive Business Process Monitoring (PBPM) aims to forecast future outcomes of ongoing business processes. However, existing methods often lack flexibility to handle real-world challenges such as simultaneous events, class imbalance, and…

Machine Learning · Computer Science 2025-08-06 Fang Wang , Paolo Ceravolo , Ernesto Damiani

At a time when many companies are under pressure to reduce "times-to-market" the management of product information from the early stages of design through assembly to manufacture and production has become increasingly important. Similarly…

Public and nonprofit organizations often hesitate to adopt AI tools because most models are opaque even though standard approaches typically analyze aggregate patterns rather than offering actionable, case-level guidance. This study tests a…

Computers and Society · Computer Science 2025-10-23 Ji Ma , Albert Casella

Traditional industrial automation systems require specialized expertise to operate and complex reprogramming to adapt to new processes. Large language models offer the intelligence to make them more flexible and easier to use. However,…

Systems and Control · Electrical Eng. & Systems 2025-06-16 Yuchen Xia , Nasser Jazdi , Jize Zhang , Chaitanya Shah , Michael Weyrich

Business process design and monitoring are essential elements of Business Process Management (BPM), often relying on Service Oriented Architectures (SOA). However the current BPM approaches and standards have not sufficiently reduced the…

Software Engineering · Computer Science 2016-06-15 Adrian Mos , Mario Cortes-Cornax

In the last few years, lot of work has been done in order to ensure enterprise applications interoperability; however, proposed solutions focus mainly on enterprise processes. Indeed, throughout product lifecycle coordination needs to be…

Software Engineering · Computer Science 2016-08-16 Salah Baina , Gérard Morel

Binary "YES-NO" notions of process compliance are not very helpful to managers for assessing the operational performance of their company because a large number of cases fall in the grey area of partial compliance. Hence, it is necessary to…

Artificial Intelligence · Computer Science 2020-12-25 Ho-Pun Lam , Mustafa Hashmi , Akhil Kumar

The high costs for the management of the modern and complex industrial control systems make it necessary to enhance the current maintenance processes. Therefore, the need arises to clearly define the goals of the maintenance, in order to…

Software Engineering · Computer Science 2014-05-01 Roberto Nappi

Personal Information Management (PIM) refers to the practice and the study of the activities a person performs in order to acquire or create, store, organize, maintain, retrieve, use, and distribute information in each of its many forms…

Human-Computer Interaction · Computer Science 2021-07-13 William Jones , Jesse David Dinneen , Robert Capra , Anne R. Diekema , Manuel A. Pérez-Quiñones

Machines learning techniques plays a preponderant role in dealing with massive amount of data and are employed in almost every possible domain. Building a high quality machine learning model to be deployed in production is a challenging…

Machine Learning · Computer Science 2019-07-02 Alexandre Quemy

Analysing the development process for an ERP solution, in our case SAP, is one of the most critical processes in implementing standard software packages. Modelling of the proposed system can facilitate the development of enterprise systems…

Software Engineering · Computer Science 2019-01-08 Emmanouil Kolezakis