Related papers: Ten weeks in the life of an eDonkey server
In this paper, we consider the number of both arrivals and departures seen by a tagged customer while in service in a classical $M/M/1$ processor sharing queue. By exploiting the underlying orthogonal structure of this queuing system…
We investigate ten years of user support emails in the large-scale solver library PETSc in order to identify changes in user requests. For this purpose we assign each email thread to one or several categories describing the type of support…
We introduce FinWorkBench (a.k.a. Finch) for evaluating AI agents on real-world, enterprise-grade finance and accounting workflows that interleave data entry, structuring, formatting, web search, cross-file retrieval, calculation, modeling,…
Email classification is still a mostly manual task. Consequently, most Web mail users never define a single folder. Recently however, automatic classification offering the same categories to all users has started to appear in some Web mail…
This paper describes the design of a dashboard and analysis pipeline to monitor users of visualization tools in the wild. Our pipeline describes how to extract analytical KPIs from extensive log event data involving a mix of user types. The…
Pollution of online social spaces caused by rampaging d/misinformation is a growing societal concern. However, recent decisions to reduce access to social media APIs are causing a shortage of publicly available, recent, social media data,…
One of the most common basic techniques for improving the performance of web applications is caching frequently accessed data in fast data stores, colloquially known as cache daemons. In this paper we present a cache daemon suitable for…
It has recently become possible to record detailed social interactions in large social systems with high resolution. As we study these datasets, human social interactions display patterns that emerge at multiple time scales, from minutes to…
Mobile applications and online service providers track our virtual and physical behaviour more actively and with a broader scope than ever before. This has given rise to growing concerns about ethical personal data management. Even though…
We consider large fluctuations, namely overload of servers, in a network with dynamic routing of messages. The servers form a circle. The number of input flows is equal to the number of servers, the messages of any flow are distributed…
The DBpedia project extracts structured information from Wikipedia and makes it available on the web. Information is gathered mainly with the help of infoboxes that contain structured information of the Wikipedia article. A lot of…
In this paper we look at content placement in the high-dimensional regime: there are n servers, and O(n) distinct types of content. Each server can store and serve O(1) types at any given time. Demands for these content types arrive, and…
Emotional support is a crucial aspect of communication between community members and police dispatchers during incident reporting. However, there is a lack of understanding about how emotional support is delivered through text-based…
Rules are a critical component of the functioning of nearly every online community, yet it is challenging for community moderators to make data-driven decisions about what rules to set for their communities. The connection between a…
Communication is essential in software development, and even more in distributed settings. Communication activities need to be organized and coordinated to defend against the threat of productivity losses, increases in cognitive load, and…
In parallel to the increase of various mobile technologies, the mobile social network (MSN) service has brought us into an era of mobile social big data, where people are creating new social data every second and everywhere. It is of vital…
As network traffic monitoring software for cybersecurity, malware detection, and other critical tasks becomes increasingly automated, the rate of alerts and supporting data gathered, as well as the complexity of the underlying model,…
Graph processing is becoming increasingly prevalent across many application domains. In spite of this prevalence, there is little research about how graphs are actually used in practice. We performed an extensive study that consisted of an…
Computational approaches to the analysis of collective behavior in social insects increasingly rely on motion paths as an intermediate data layer from which one can infer individual behaviors or social interactions. Honey bees are a popular…
Software developers typically rely upon a large network of dependencies to build their applications. For instance, the NPM package repository contains over 3 million packages and serves tens of billions of downloads weekly. Understanding…