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In today's competitive scenario in corporate world, "Customer Retention" strategy in Customer Relationship Management (CRM) is an increasingly pressed issue. Data mining techniques play a vital role in better CRM. This paper attempts to…

Databases · Computer Science 2012-05-08 Md. Rashid Farooqi , Khalid Raza

Leveraging the power of increasing amounts of data to analyze customer base for attracting and retaining the most valuable customers is a major problem facing companies in this information age. Data mining technologies extract hidden…

Machine Learning · Computer Science 2012-01-10 Siavash Emtiyaz , MohammadReza Keyvanpour

The increasing use of synthetic data from the public Internet has enhanced data usage efficiency in large language model (LLM) training. However, the potential threat of model collapse remains insufficiently explored. Existing studies…

Machine Learning · Computer Science 2025-07-25 Tianyu Wang , Akira Horiguchi , Lingyou Pang , Carey E. Priebe

This paper presents an integrated framework that combines traditional network optimization models with large language models (LLMs) to deliver interactive, explainable, and role-aware decision support for supply chain planning. The proposed…

Artificial Intelligence · Computer Science 2025-09-01 Saravanan Venkatachalam

Large recommendation models (LRMs) are fundamental to the multi-billion dollar online advertising industry, processing massive datasets of hundreds of billions of examples before transitioning to continuous online training to adapt to…

Information Retrieval · Computer Science 2024-10-28 Kshitij Jain , Jingru Xie , Kevin Regan , Cheng Chen , Jie Han , Steve Li , Zhuoshu Li , Todd Phillips , Myles Sussman , Matt Troup , Angel Yu , Jia Zhuo

Personalization is being applied to great extend in many systems. This paper presents a multi-dimensional user data model and its application in web search. Online and Offline activities of the user are tracked for creating the user model.…

Information Retrieval · Computer Science 2013-06-20 Nithin K. Anil , Sharath Basil Kurian , Aby Abahai T , Surekha Mariam Varghese

Click-through rate (CTR) prediction aims to predict the probability that the user will click an item, which has been one of the key tasks in online recommender and advertising systems. In such systems, rich user behavior (viz. long- and…

Information Retrieval · Computer Science 2023-06-21 Huinan Sun , Guangliang Yu , Pengye Zhang , Bo Zhang , Xingxing Wang , Dong Wang

Businesses heavily rely on data sourced from various channels like news articles, financial reports, and consumer reviews to drive their operations, enabling informed decision-making and identifying opportunities. However, traditional…

Information Retrieval · Computer Science 2025-02-25 Muhammad Arslan , Saba Munawar , Christophe Cruz

Cross-Domain Sequential Recommendation (CDSR) aims to mine and transfer users' sequential preferences across different domains to alleviate the long-standing cold-start issue. Traditional CDSR models capture collaborative information…

Machine Learning · Computer Science 2024-06-06 Tingjia Shen , Hao Wang , Jiaqing Zhang , Sirui Zhao , Liangyue Li , Zulong Chen , Defu Lian , Enhong Chen

Online advertisement is the main source of revenue for Internet business. Advertisers are typically ranked according to a score that takes into account their bids and potential click-through rates(eCTR). Generally, the likelihood that a…

Machine Learning · Statistics 2018-07-06 Lulu Wang , Huahui Liu , Guanhao Chen , Shaola Ren , Xiaonan Meng , Yi Hu

Recommending the right products is the central problem in recommender systems, but the right products should also be recommended at the right time to meet the demands of users, so as to maximize their values. Users' demands, implying strong…

Information Retrieval · Computer Science 2019-03-04 Ting Bai , Pan Du , Wayne Xin Zhao , Ji-Rong Wen , Jian-Yun Nie

Healthcare organization is implementing Customer Relationship Management (CRM) as a strategy for managing interactions with patients involving technology to organize, automate, and coordinate business processes. Web-based CRM provides…

Computers and Society · Computer Science 2012-07-27 Muhammad Anshari , Mohammad Nabil Almunawar

It is of high interest for a company to identify customers expected to bring the largest profit in the upcoming period. Knowing as much as possible about each customer is crucial for such predictions. However, their demographic data,…

Machine Learning · Computer Science 2018-03-30 Jelena Stojanovic , Djordje Gligorijevic , Zoran Obradovic

This paper aims to determine how the LMS Web portal application reshapes the learner experience through the developed E-Learning Management System using Data Mining Algorithm. The methodology that the researchers used is descriptive…

Computers and Society · Computer Science 2023-09-25 Cecilia P. Abaricia , Manuel Luis C. Delos Santos

In recent years, many industries have utilized machine learning (ML) models in their systems. Ideally, ML models should be trained on and applied to data from the same distributions. However, the data evolves over time in many application…

Software Engineering · Computer Science 2025-05-21 Forough Majidi , Foutse Khomh , Heng Li , Amin Nikanjam

Recently, peoples awareness of online purchases has significantly risen. This has given rise to online retail platforms and the need for a better understanding of customer purchasing behaviour. Retail companies are pressed with the need to…

Machine Learning · Computer Science 2024-02-07 Jeen Mary John , Olamilekan Shobayo , Bayode Ogunleye

For a successful business, engaging in an effective campaign is a key task for marketers. Most previous studies used various mathematical models to segment customers without considering the correlation between customer segmentation and a…

Information Retrieval · Computer Science 2020-10-26 Kunal Sawarkar , Sanket Jain

Training Learning-to-Rank models for e-commerce product search ranking can be challenging due to the lack of a gold standard of ranking relevance. In this paper, we decompose ranking relevance into content-based and engagement-based…

Information Retrieval · Computer Science 2024-09-27 Qi Liu , Atul Singh , Jingbo Liu , Cun Mu , Zheng Yan

Generating accurate and reliable sales forecasts is crucial in the E-commerce business. The current state-of-the-art techniques are typically univariate methods, which produce forecasts considering only the historical sales data of a single…

Machine Learning · Computer Science 2019-08-13 Kasun Bandara , Peibei Shi , Christoph Bergmeir , Hansika Hewamalage , Quoc Tran , Brian Seaman

How to manage various data in a unified way is a significant research topic in the field of databases. To address this problem, researchers have proposed multi-model databases to support multiple data models in a uniform platform with a…

Databases · Computer Science 2021-09-02 Gongsheng Yuan , Jiaheng Lu , Shuxun Zhang , Zhengtong Yan
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