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As open source software (OSS) becomes increasingly mature and popular, there are significant challenges with properly accounting for usability concerns for the diverse end users. Participatory design, where multiple stakeholders collaborate…

Human-Computer Interaction · Computer Science 2021-02-26 Jazlyn Hellman , Jinghui Cheng , Jin L. C. Guo

The objective of this research is to analyse the ways members of open-source software communities participate in design. In particular we focus on how users of an Open Source (OS) programming language (Python) participate in adding new…

Human-Computer Interaction · Computer Science 2016-08-16 Flore Barcellini , Françoise Détienne , Jean-Marie Burkhardt

Open source software (OSS) often prioritizes technical functionality over usability and UX design. This imbalance limits OSS adoption among broader, non-technical users. Key underlying factors contributing to this issue are the shortage of…

Human-Computer Interaction · Computer Science 2026-04-29 Rozhan Hozhabri Nezhad , Jin L. C. Guo , Jinghui Cheng

Governance has been highlighted as a key factor in the success of an Open Source Software (OSS) project. It is generally seen that in a mixed meritocracy and autocracy governance model, the decision-making (DM) responsibility regarding what…

Software Engineering · Computer Science 2021-06-07 Pankajeshwara Nand Sharma , Bastin Tony Roy Savarimuthu , Nigel Stanger

Open-source software (OSS) development relies on effective collaboration among distributed contributors. Yet, current OSS project recommendation systems primarily emphasize technical attributes, overlooking the collaboration and community…

Software Engineering · Computer Science 2026-02-13 Shashiwadana Nirmani , Hourieh Khalajzadeh , Mojtaba Shahin , Xiao Liu

Usability is an increasing concern in open source software (OSS). Given the recent changes in the OSS landscape, it is imperative to examine the OSS contributors' current valued factors, practices, and challenges concerning usability. We…

Software Engineering · Computer Science 2020-07-15 Wenting Wang , Jinghui Cheng , Jin L. C. Guo

Open Source Software (OSS) development challenges traditional software engineering practices. In particular, OSS projects are managed by a large number of volunteers, working freely on the tasks they choose to undertake. OSS projects also…

Human-Computer Interaction · Computer Science 2016-08-14 Warren Sack , Françoise Détienne , Nicholas Ducheneaut , Jean-Marie Burkhardt , Dilan Mahendran , Flore Barcellini

Addressing usability in free, libre, and open-source software (FLOSS) is a challenging issue, particularly due to a long-existing "by developer, for developer" mentality. Engaging designers and end-users to work with developers can help…

Human-Computer Interaction · Computer Science 2025-09-24 Jazlyn Hellman , Itai Epstein , Jinghui Cheng , Jin L. C. Guo

Usability and user experience (UX) issues are often not well emphasized and addressed in open source software (OSS) development. There is an imperative need for supporting OSS communities to collaboratively identify, understand, and fix UX…

Human-Computer Interaction · Computer Science 2019-02-21 Jinghui Cheng , Jin L. C. Guo

Despite the widespread adoption of open source software (OSS), its sustainability remains a critical concern, particularly in light of security vulnerabilities and the often inadequate end-of-service (EoS) processes for OSS projects as they…

Software Engineering · Computer Science 2024-09-18 Tapajit Dey , Brian Fitzgerald , Sherae Daniel

Previous work established that open source software (OSS) projects can benefit from the involvement of UX professionals, who offer user-centric perspectives and contributions to improve software usability. However, their participation in…

Human-Computer Interaction · Computer Science 2025-03-05 Arghavan Sanei , Jinghui Cheng

Design systems represent a user interaction design and development approach that is currently of avid interest in the industry. However, little research work has been done to synthesize knowledge related to design systems in order to inform…

Software Engineering · Computer Science 2022-05-24 Yassine Lamine , Jinghui Cheng

We see that the collaborative and participatory nature of software development continues to evolve, shape and be shaped by communication channels that are used by developer communities of practice--both by traditional communication channels…

Software Engineering · Computer Science 2017-05-17 Alexey Zagalsky

Co-design is an effective method for designing software, but implementing it within the clinical setting comes with a set of unique challenges. This makes recruitment and engagement of participants difficult, which has been demonstrated in…

Human-Computer Interaction · Computer Science 2023-09-01 Marceli Wac , Raul Santos-Rodriguez , Chris McWilliams , Christopher Bourdeaux

User forums of Open Source Software (OSS) enable end-users to collaboratively discuss problems concerning the OSS applications. Despite decades of research on OSS, we know very little about how end-users engage with OSS communities on these…

Software Engineering · Computer Science 2022-04-11 Jazlyn Hellman , Jiahao Chen , Md. Sami Uddin , Jinghui Cheng , Jin L. C. Guo

When inspiring software developers to contribute to open source software, the act is often referenced as an opportunity to build tools to support the developer community. However, that is not the only charge that propels contributions --…

Software Engineering · Computer Science 2022-04-13 Yu Huang , Denae Ford , Thomas Zimmermann

Open Source Software (OSS) projects offer valuable opportunities to train the next generation of software engineers while benefiting projects and society as a whole. While research has extensively explored student participation in OSS and…

Software Engineering · Computer Science 2025-04-25 Italo Santos , Katia Romero Felizardo , Bianca Trinkereinch , Daniel M. German , Igor Steinmacher , Marco A. Gerosa

The fact that the number of users of open source software (OSS) is practically un-limited and that ultimately the software quality is determined by end users experience, makes the usability an even more critical quality attribute than it is…

Software Engineering · Computer Science 2015-07-27 Arif Raza , Luiz Fernando Capretz

Open Source Software (OSS) has been recognized by the software development community as an effective way to deliver software. Unlike traditional software development, OSS development is driven by collaboration among developers spread…

Software Engineering · Computer Science 2020-08-13 Bianca Minetto Napoleão , Fabio Petrillo , Sylvain Hallé

We focus on collaborative activities that engage computer graphics designers and social scientists in systems design processes. Our conceptual symmetrical account of technology design and theory development is elaborated as a mode of mutual…

Computers and Society · Computer Science 2020-06-11 Cornelius Schubert , Andreas Kolb
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